Discover the Shape of Your Sheep Done By:

Tan Bing Ying PearllynTan Bei Bei Jeanette

Chng ShutingGao Zhan

Chavalit Chan Sin Thai

Loyalty and excellence is what all manager desire fromtheir employees. In this report, we will guide you onhow to lead them in a way that makes them want tofollow. A SHAPE guide will also be provided to makesure that employees fit their positions.

SYNOPSIS

First step *Know how to interact with your employees *Must lead them in a way that made them want to follow.

Managers may get to know their employees better through the probation period

Criteria *S - trengths *H - eart *A - ttitude *P - ersonality *E - xperiences

Background

“Your choice of sheep can make flock management easier or harder”

Choice of people (employees) that we choose can lead to either a negative or a positive outcome in the management

Employing the suitable choice of people, things can get done easier and faster

Choosing the right one not only concerns the company or organization itself, but also considering the other existing employees in the company

Management will be more efficient in their work without having many conflicts and politics within the people

Refer to as ABILITY!!

What is ability? *Competence in an activity or occupation because of one's skill, training, or other qualification

Strengths

Assign task or position accordingly *Exhibit his/her talent

Right behavior *Correct attitude to exert strength

Possess the skills required if possible *Must have good attitude and passion

Strengths

Strengths reflect abilities; heart reflects PassionIt doesn’t matter how strong you are if you’re not motivated to exercise that strength

*No Passion = No MotivationManager should know what his people are passionate about and place them in area which reflects their passionStrength must work with the heart to success

heart

How is this useful to a management trainee?When employees are placed in area which reflects their passion, their passion will motivate them to do the work which is assigned to them happily and effectively

*This results in helping the management to achieve its goal on time

heart

When is it not applicable to use itWhen there are shortage of people

*For sure someone got to take up the job

If everyone’s passion is in the same area *There must be someone to take up the project/job which no one is doing even though their passion is not in it

heart

“Take time to appreciate employees and they will reciprocate in a thousand ways.”

– Quotes By Bob Nelson

heart

What is attitude?A state of mind or a feeling ; disposition

2 Category of attitudePositiveNegative

attitude

Manager should be able to identify this 2 category ofattitude in his people.

WHY?Positive

*Usually team players *Teachable sprits

Negative *Tend to be lone rangers *Non-teachable

attitude

What if the best performer in the team is of anegative attitude?

Choose attitude over talentWhy?

*People with negative attitude don’t have a learner’s heart

What if the person is the best performer? *Get rid of them *Hurt in the short run, but not in the long run *Put constant drag on everyone *Poor examples to others

attitude

In order to manage a person to work functional, the employee should get familiar with his personality

There are 3 kinds of barriers that keep you away from success

*Extra sensitivity *Bad habit *Doldrums

Personality

The differences between people are multi aspect, the most important one is the personality

In order to understand the relationship between the personality and behaviours, there may be 5 points

1. Control Point 2. Authoritarianism 3. Self-esteem 4. Self-monitoring 5. Adventurism

Personal management

The 5 points in last slide is not totally independent, one person may have several personalities at same time, so there are also 5 types of people according to their personal characters.

1. Realistic type 2. Research type 3. Social type 4. Traditional type 5. Enterprise type

personality

It is not easy to know everybody’s character, soin real life, how should we do a bettermanagement, we may take some actions.

1. Personal Survey 2. Behaviour observation 3. Performance evaluation

Personality

Refers to knowledge / skills / know-how

Experiences are knowledge accumulated over a period of time

Each Person are a product of their own life Experiences. E.g. Social & Leadership

Experiences

As Different jobs require different types of experience, its often a practice where employers ask job applicants about their previous line of work.

Social experience *Good Communication Skills *Able to handle different people at different situation

Experiences

Leadership Experiences *Team Builder *Motivator *Knowing the group *Setting the Example

Even when the particular person doesn’t have therequired experiences. With good positive attitude,acquiring them will be an easy task.

Experiences

Company XYZ is expanding its industry to Malaysia dueto high demand in the market. They have to send 5people. 5 of them have to be evaluated based on thecriteria of SHAPE.

*S for strength*H for heart*A for attitude *P for personality *E for experiences.

Case study

Strength: *Must have the required ability to handle the operation over at Malaysia *Adapt to the live style of Malaysia

Case study

Heart:*Working oversea*Must have the passion in working in Malaysia - In order to perform well - Guide the other workers *Without the passion in their heart, they will not be motivated to work well there

Case study

Attitude: *Must have a positive attitude

WHY? *Presents of a learner heart is very important*Things might be different from the present*Working condition and the environment *Correct attitude will allow the candidates to adapt and blend in, as well as able to handle the operation in Malaysia well

Case study

Personality: *Different people have different personality*Candidates must have the appropriate personality*It’s a new environment, the candidates have to be a well socialize with the people there and also able to communicate and express themselves well

Case study

Experience: *Will be able to perform the task better based on the previous experiences *Their previous experience background will enhance their performance for the job

In this case, experience candidate will know the operation well, hence they will be able carry out operation much smoothly and at the same time they can use the chance to even improve.

Case study

ConclusionThe presents of SHAPE to identity the candidates to bechosen is very important as each and every category ofSHAPE plays an important role in choosing the rightcandidate for the correct position.

Case study

A HTC Phone Promoter*Strengths*Heart*Attitude*Personality*Experiences

Personal Experiences

To be an effective manager in managing his/her employees is not purely based on book knowledge but also experience. To excel, or at the least to manage employees efficiently, the very first step is to understand your employees well and get along well with them by interacting with them. Manager can alsomake use of the SHAPE in assigning task or position accordingly.Case study and personal experience show some situation in the work field and how they manage accordingly to meet each field.

Conclusion