32
Cover Master slide only – not for use Select cover layouts with picture Day Month Year Transforming the way people use Legislation information Peter Camilleri – Business Development Director TSO –Part of the Williams Lea Group 1

Congility 2013 talk - technological innovation improved service delivery and cut costs, delivered by Peter Camilleri

  • Upload
    tso

  • View
    408

  • Download
    0

Embed Size (px)

DESCRIPTION

 

Citation preview

Page 1: Congility 2013 talk - technological innovation improved service delivery and cut costs, delivered by Peter Camilleri

Cover Master slide only – not for use

Select cover layouts with picture

Day Month Year

TSO –Part of the Williams Lea Group

Transforming the way people use Legislation information

Peter Camilleri – Business Development Director

1

Page 2: Congility 2013 talk - technological innovation improved service delivery and cut costs, delivered by Peter Camilleri

2

About TSO

Long-established UK firm employing 365 staff

Offices in London, Norwich, Edinburgh and Belfast

Part of:

Contract publisher

Digital solutions vendor

Over 60 UK-based developers and 8 project managers

OpenUp® Semantic Platform & Semantic Team

Page 3: Congility 2013 talk - technological innovation improved service delivery and cut costs, delivered by Peter Camilleri

3

TSO Service Scope

Page 4: Congility 2013 talk - technological innovation improved service delivery and cut costs, delivered by Peter Camilleri

4

Some of our clients

Page 5: Congility 2013 talk - technological innovation improved service delivery and cut costs, delivered by Peter Camilleri

TSO – Sensitive – Part of the Williams Lea Group 5

51 million hits per month 20 searches per second 2 million unique visitors a month 6.5 Million documents and growing First Linked Data Statute Book in the world

Page 6: Congility 2013 talk - technological innovation improved service delivery and cut costs, delivered by Peter Camilleri

6

TSO’s Legislation Journey

1889

HMSO

19962000 2005

2007 2010

2007 2010

20062004

2010Legislation ITT

1996

2009

Transparency AgendaEfficiency Board Formed

Page 7: Congility 2013 talk - technological innovation improved service delivery and cut costs, delivered by Peter Camilleri

www.Legislation.gov.uk

Developed by TSO for

The Official Portal for UK Legislation

1267-Present

Contains enacted and revised legislation

One of Government’s most visited sites

51 Million hits per month

1.6 Million hits per day

1200 searches every minute

Page 8: Congility 2013 talk - technological innovation improved service delivery and cut costs, delivered by Peter Camilleri

8

Motivation behind the new legislation.gov.uk system

ENACTED REVISED

OPSI for Enacted Legislation Statute Law Database for

revised legislation Each was run by 2 different Govt

entities (OPSI & SPO which merged)

High costs maintaining two sites Users were using wrong sites

(didn’t know where to look) Needed to reduce Govt sites to

save costs Legislation needed to be more

accessible to the new mobile devices

Moving from a “Push” to a “Pull” world

Built to consolidate two legacy websites:

Page 9: Congility 2013 talk - technological innovation improved service delivery and cut costs, delivered by Peter Camilleri

Requirements for the website /publishing system

Had to be Open Standards based

Data format to be flexible, open and accessible

Had to be very fast and responsive

Had to be easy to use

Had to support Native XML

Metadata as RDF

Had to support Linked Open Data (Government’s Transparency Agenda)

Data needed to be portable

Data needed to be accessible by multiple devices

Page 10: Congility 2013 talk - technological innovation improved service delivery and cut costs, delivered by Peter Camilleri

Database Selection Process

2 month process

Evaluated 12 candidate databases solutions

Selection Criteria

Needed to try to get the best value for the taxpayer

Functionality Robustness XQuery Compliance Support

Scalability Performance Standards based Belief in the vendor

Page 11: Congility 2013 talk - technological innovation improved service delivery and cut costs, delivered by Peter Camilleri

11

The 2010 Legislation Tender

Bid Submission June 2010

Contract commenced 1st Feb 2011

Changed from traditional publishing to digital

Capture – Transformation – Dissemination

Innovative approach to delivering legislation

TSO began preparations 12mths in advance

User Experience research

Data use and re-use

Performance Management System

New project management approach

“Innovation involves deliberate application of information, imagination and initiative in deriving greater or different

value from services”

Page 12: Congility 2013 talk - technological innovation improved service delivery and cut costs, delivered by Peter Camilleri

12

Capture - Submission

Streamlined the way legislation is submitted

Removal of the manual processes

Digital Validation

Automated extraction of metadata

Page 13: Congility 2013 talk - technological innovation improved service delivery and cut costs, delivered by Peter Camilleri

Data Enrichment Service

Infrastructure for automated extraction processes

Starter DES

(generic)

annotator

Company names Organisation names Towns Countries Dates Facilities Events

and others…

Wikipedia data.gov.uk Ordnance Survey GeoNames London Gazette

and others…

Entities extractedData sources

Page 14: Congility 2013 talk - technological innovation improved service delivery and cut costs, delivered by Peter Camilleri

14

Capture - Submission

Streamlined the way legislation is submitted

Removal of the manual processes

Validation

Automated extraction of metadata

User certifies submission

Tracking

Page 15: Congility 2013 talk - technological innovation improved service delivery and cut costs, delivered by Peter Camilleri

15

Capture - Registration

New tools for the Statutory Instruments Registrar

Streamlining the registration process

Joining up the legislation publishing lifecycle

Approval checks

Automation of existing processes

Page 16: Congility 2013 talk - technological innovation improved service delivery and cut costs, delivered by Peter Camilleri

16

Dissemination – the Legislation.gov.uk site

Developed award-winning website

Fast search and retrieval

Ease of use and many ways to access legislation

“Points in time” view of legislation

URIs- access granular levels of data

Feature-rich

‘Best example of ICT-enabled innovation and enterprise’ (UK Public Sector Awards 2011)

Page 17: Congility 2013 talk - technological innovation improved service delivery and cut costs, delivered by Peter Camilleri

The First Linked Data Statute Book in the World

Linked Data describes a method of publishing structured data so that it can be linked to other data and become more useful.

Rather than data available purely to serve web pages for human readers, it extends data so it can be read automatically by computers.

Enables data from different sources to be connected and queried.

In response to the Government’s “Linked Data” Initiative

Page 18: Congility 2013 talk - technological innovation improved service delivery and cut costs, delivered by Peter Camilleri

TSO Non-Sensitive

Structured way of publishing data to facilitate linking to other data and resources

Allows relationships between things to be expressed

Facilitates navigation between information sources

Enables creation of new products from existing data

Re-aggregation of data into new information sources

Facilitates creation of “mash-ups”

Makes data more useful

Linked Open Data is Linked Data that is free to use

What does Linked Data allow?

Page 19: Congility 2013 talk - technological innovation improved service delivery and cut costs, delivered by Peter Camilleri

TSO Non-Sensitive 19

Why are Governments opening up their data?

To achieve important national benefits for both the Nation and its citizens including:

 

1. Encourage growth and the creation of companies and jobs

2. Increase discovery and transparency

3. Higher innovation, entrepreneurship

4. Encourage technological innovation

5. More informed, empowered and satisfied citizens

Page 20: Congility 2013 talk - technological innovation improved service delivery and cut costs, delivered by Peter Camilleri

What can you do with Linked Open Data?

“Mash ups”- pulling data from various sources- Visualisations

Page 21: Congility 2013 talk - technological innovation improved service delivery and cut costs, delivered by Peter Camilleri

TSO Non-Sensitive

Combine different data sets

Page 22: Congility 2013 talk - technological innovation improved service delivery and cut costs, delivered by Peter Camilleri

TSO Non-Sensitive

Legislation.gov.uk - part of “The Semantic Web”

Legislation.gov.uk

Data.gov.uk

Gazettes.gov.uk

Legislation.gov.uk

data.gov.uk

Gazettes

Page 23: Congility 2013 talk - technological innovation improved service delivery and cut costs, delivered by Peter Camilleri

Harvest Enrich Store Publish

Aggregation of data from web, APIs databases and files

Extracting useful data

and converting to

re-usable formats

Highly scalable database

storage and query engine

Websites and APIs to reach

data users

Automated processes that deliver reliable data

How do we do this? Via OpenUp® - TSO’s Linked Data Platform

Page 24: Congility 2013 talk - technological innovation improved service delivery and cut costs, delivered by Peter Camilleri

TSO Non-Sensitive 24

Using OpenUp® for Legislation.gov.uk

Automated process:

Harvests Data from Legislation.gov.uk

Enriches the content via the Data Enrichment Service

Creates the URIs

Creates RDF triples

Stores RDF in the TSO triple store

Exposes RDF for querying via SPARQL endpoints and APIs

Third parties access RDF and pull it from the store

Page 25: Congility 2013 talk - technological innovation improved service delivery and cut costs, delivered by Peter Camilleri

25

Legislation.gov.uk data re-use by 3rd parties

Examples:

Page 26: Congility 2013 talk - technological innovation improved service delivery and cut costs, delivered by Peter Camilleri

Updating legislation- complex process: assisted by Semantic technologies

Page 27: Congility 2013 talk - technological innovation improved service delivery and cut costs, delivered by Peter Camilleri

Semantics assist locating legislation that has been affected

Page 28: Congility 2013 talk - technological innovation improved service delivery and cut costs, delivered by Peter Camilleri

TSO Non-Sensitive 28

Bottle-neck in updating legislation

25,000 changes per year

Too many changes for in-house editors to cope with

Expert Participation Model

Revision of legislation by 3rd parties

Tools & techniques to update legislation

Vetted users from legal publishers and voluntary organisations assist with updating of legislation

Page 29: Congility 2013 talk - technological innovation improved service delivery and cut costs, delivered by Peter Camilleri

29

Summary – Legislation.gov.uk

Have we succeeded in what we set out to do?

Improving access for the public, for businesses and for computers

Saving Government money

Transformed legislation publishing

Exceeding performance measures

Page 30: Congility 2013 talk - technological innovation improved service delivery and cut costs, delivered by Peter Camilleri

30

Closing

John Sheridan, Head of Legislation Services, The National Archives‘We are extremely proud of what has been achieved with TSO, it really is a world first and an exemplar for what can be achieved with open data if it is approached correctly. Third parties are already building mobile device and other online applications that use the data and API we created. There is a vast community accessing one dataset, in different ways, through different means, freely and easily. That is exactly what we wanted.’

Page 31: Congility 2013 talk - technological innovation improved service delivery and cut costs, delivered by Peter Camilleri

31

Thank you

Want to discuss further?

[email protected] 8695273

Page 32: Congility 2013 talk - technological innovation improved service delivery and cut costs, delivered by Peter Camilleri

Confidentiality statementThe contents of this document together with all other information, data, materials, specifications or other related documents provided by Williams Lea (“WL”) (together “materials”) shall be treated at all times by the recipient as the confidential and proprietary information of WL. The recipient shall not disclose any such materials to any third parties without the express, prior written approval of WL. Where such express approval is granted by WL, the recipient shall ensure that all third parties to whom disclosure is made shall keep any such materials confidential and shall not disclose them or any part of them to any other person. All intellectual property rights in the materials shall remain the property of WL, or its third party licensors, and are protected by copyright.© 2012 Williams Lea Group

DisclaimerThis document may be incomplete without reference to any oral briefing provided by WL, reflects current conditions and WL’s views as of this date and is subject to correction or change at any time. Although the information contained in this document is believed to be accurate in all material respects, neither WL nor any of WL’s advisers, agents, officers or employees accepts responsibility or liability for or makes any promise, representation, statement or expression of opinion or warranty, express or implied, with respect to the accuracy or completeness of the content of this document (to the extent permissible by law) unless and save to the extent that such promise, representation, statement or expression of opinion or warranty is later expressly incorporated into a legally binding contract.

32