Datacenter

Data Center Solution & Migration


Part of the design Company Space Matrix Group of Companies who have a strong technology

solution back ground and have implemented numerous projects for our clients across Asian Region

• Founded in May 2001• Headquartered in Singapore• 11 Offices in Asia• 250+ Team Members• 400+ Projects • 2006 Revenue S$38 Million • 2007 Forecast at S$65 Million• Strong Management Team• Strong Technical Team



•Strategic Planning•Interior Design•Design and Build•Project Management•Architecture Design•Architectural Process Outsourcing (APO)•IT Services•IT Outsourced Services ( Contact Center , BPO , KPO)•Rendering and Animation


• Storage Management• Backup Assessment• Disaster Recovery & BCP• StorageAudit

• Remote Backup Services

• DR Services

• Replication Services

• Storage Consolidation• Data Protection• Disaster Recovery• Storage Security•

• Network Appliance• Symantec/SUN• Network Appliance/Hitachi/• Brocade EMC

• Remote Monitoring/Remote • Management

• Facility Management Services

• Infra. Design & Consultancy• Network Audit• Bandwidth Audit

• Enterprise Routing• Application Acceleration• Bandwidth Optimisation• Content Delivery Networks• Internet Optimisation

• Juniper Networks / Cisco• Citrix/ F5 / Radware • Juniper WX/WXC• Bluecoat

• Antivirus / Antispam

• Auto Patch Service

• Managed Security Services

• Infrastructure Security• Content Management• Identity Management• Email Security

• Juniper , Cisco• Trend Micro• RSA• Ironport

• Security Audit• VA/PT• ISO27000

• SOX• HIPAA• Application Audit

• Services• Solutions • Technologies • Practices

• Blue Coat


• Turnkey IT Environment Design/Build Construction • IT Environment Construction/Project Management • Engineering Services• Data Center Design Criteria/Guideline Consulting • IT Environment Availability Analysis & Assessment • Office Environment Space Planning & Layout Design • Structured Cabling Design & Installation • Passive components sizing, Design & Implementation • Network/Server/Storage Design & Implementation • Collaborative Communication Design & Implementation


• Singapore (HQ)• Australia• Thailand• Hong Kong• India, Bangalore• India, New Delhi• India, Mumbai• India,

Hyderabad• India, Kolkata• India, Pune• India, Chennai

We have presence in China, Vietnam through tight partnerships with local companies in these countries.

Space Matrix currently has 11 offices across Asia


Where Can we Demonstrate Business Value

The value of SPACE MATRIX lies primarily in delivering key applications

• We will continually demonstrate the value that the infrastructure brings to those key applications

•We will be able to successfully deliver the applications that are running on your required network

Deliver Utility performance

Provide Better control

Promote Business agility

Provide Greater productivity

Support Technological Complexity


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Messaging Services

Enterprise Exchange/Outlook Email Enterprise Collaboration tools Active Directory, DNS

Desktop

Mass Desktop Refresh Projects Network Printer Consolidation and Refresh Enterprise Desktop Management Systems

Help Desk

Enterprise Help Desk in House Field Based agents and technicians for Level 3 Enterprise Help Desk System

Enterprise Security Operations Center Computer Security Incident Response Center Secure Internet

Gateway

Security

Network

Reliable, High Performance,Enterprise-Wide IT Infrastructure

CVE : Collaborative Virtual Enterprise

“People – Processes – Technology ”

New HP Blade Server and the Data Center Consolidation and refresh of servers Migration of servers to the data center

Servers

Certification Ready

WAN – VPN Links , Exchange Servers , Active Directory, Security

Migration




ACTIVITIES

RESULTS

needs assessment initial situation capacity requirements reliability requirements security requirements expansion plans

location analysis risk analysis functional concept floor concept preliminary dimensioning of technical equipment cost estimate budget cross check

concept describing: capacity, reliability and security, equipment, costs road map for planning and implementation

Consulting1

preliminary design functional schemes description of technical

systems and building

client´s acceptance + adjustments

final design detailed drawings of

systems and building detailed specification of

systems cost calculation

preliminary design documents

client´s acceptance final design documents cost calculation basis for functional

tendering

Design2

supervision of the execution planning

construction details construction drawings graphic projection and

dimensioning of installation

instructions for installation detailed lists of required

material with quantities shaft plans time schedules and

interfaces

construction and installation documents

construction drawings material lists

Execution Planning4

selection of suppliers or setting up short lists

purchasing of equipment and services, or

handling of tendering tender documents tendering assessment contract awards

control and approval of delivery

tender prepared and executed

equipment and services purchased

Procurement3


RESULTS

ACTIVITIES construction and

installation supervision project management

monitoring time, quality and costscoordinating interfaces

of different specialist works

monitoring the compliance with specifications, drawings and building approvals

data center ready for final checks and handing over

Construction +Installation

5

performing tests runs system performance checks preparing the necessary

documents manuals, technical descriptions, as is- drawingsoperation instructions test certificates

defining inspection and maintenance

operations training operational staff official handing over

data center ready for operation

Handing Over6

IT operation (different SLAs)

infrastructure operation security services facility management

services controlling warranty

periods monitoring and checking

defined performance levels

operation of the data center

Operation7

regular audits energy efficiency checks continuous adjustment to

changes of equipment and of loads

certifications

continuously updated data center

Constant Improvement

8


ACTIVITIES

RESULTS

options of different locations options of different sites within locations inter-site evaluation matrix incorporating over 100 factors with customised weightages

grading of locations and sites recommendation for best fit

Location and Site Selection

1

ten year business plan with detailed assumptions sizing and capacity build phases capital structure and capex deployment opex and fill rate financial analysis through scenario build

budgeting and investment recommendation

Business Case2

mapping of IT hardware inventory to physical infrastructure labelling, tagging and signage guidelines transposition of As Built drawings to AutoCAD

inventory database to support HelpDesk operations and align to ITIL framework

Data Center Inventory Mapping

4

propose organisation structure functional roles and responsibilities job profiles ramp up strategy

HR blueprint to commence data center operations

HR Requirements3


Datacenter

Workplace

Security

Network

Strategy,Planning& Value

Realization

Solution Design &

Development

Operating

Manage Business Case

Conduct On- Going Operations-

Develop & Approve Business Case

Control Change & Manage Program Progress

Process

People

Technology

Define Customer Goals & Expectations

Define High- Level Requirements & Assess Capabilities

Develop Business- Driven Strategy, Define Operating Model & Infrastructure Services

DevelopPerformanceBaseline &

Targets

Develop Performance Reporting

Develop Communications Plan Manage Stakeholders

Review Strategy, Operating Model,

& Service Catalogue

Analyze Current Management, Project,

& Operations Processes

UnderstandOrganization& Role Impact

Identify &Decompose

Management, Project &

OperationsProcesses

DesignManagement,

Project & OperationsProcesses

ValidateManagement,

Project & OperationsProcesses

Develop Detailed Infrastructure &

Operations Procedures

Develop InfrastructureStandards

Confirm Process Designs & Assess

Current Performance

Perform Detailed Organization Impact

& Training Needs Analysis

Design Roles,Organization, Performance

Goals, Training &

PerformanceSupport Needs

Build Roles,Organization, Performance

Goals, Training &

PerformanceSupport Needs

Staff New Organization

Deploy

Pilot Training

Launch Communications

Conduct Training

Pilot Organization &Perform Production

Simulation

Analyze Target BusinessProcess Models & Current

Application Blueprint

Develop Application &Infrastructure Inventories

Conduct Detailed Performance Baseline

DevelopInfrastructureStrategy &DetailedBusiness

Case

DesignInfrastructure& OperationsArchitecture

BuildInfrastructure& OperationsArchitecture

TestInfrastructure& OperationsArchitecture

Migrate,Re- Platform, &DecommissionApplications

DeployInfrastructure& OperationsArchitecture


Acceptance on support serviceDefine Escalation Matrix Incident Management Procedure

Support

Telephonic response timewindow of 8 x 5

Onsite response time on same Business day of call logging, if call logged before 12:30 PM

Onsite response on Next BusinessDay of call logging if call logged after 12:30PM.

Problem diagnosis commitmentof NBD

TAC escalation to OEM for bugs / resolution

Provision of patches, fixes as perOEM guideline from time-to-time*

Spares replacement as per OEM terms

Pro-active health check once a year during period of warranty

Silver Support

Auth - Ramp









Silver Support









Silver Support

Auth - Ramp


• What’s the same– Security– High availability– High performance– Hosting business criticalapplications

• Trends– Consolidation Location Infrastructure– Virtualization– Cluster and Grid Computing– Service Oriented Networking– Greening (Power)

•Business Drivers– Maximize ROI– Reduce costs– Improve performance– Improve manageability– Greater control and Security

• Change is constant• Need to know howchange impacts usersof data-center hostedapplications


Regulatory requirements and impact on IT

Disaster recovery planning is non-negotiable

Ability to deploy new services is critical to remain competitive

Power and cooling constraints are very real issues

Changing Business Needs, Acquisitions and integration of

Data centers

Sprawling IT infrastructure is increasingly

hard to manage

Under-utilized, inefficient systemsare limiting growth


Fully meshed and redundant networks powered by flagship Cisco

products.

Redundant power systems with back-up generators and UPS

systems.

Sophisticated fire detection and FM-200 gas suppression systems.

Advanced HVAC systems providing optimal server operating

conditions.

Tamper-resistant computing hardware, designed to protect

customer transactions from all possible intrusions.

A sophisticated security shield to protect your data from hackers.



Discrete communications

Unified messaging/communications

Limited B2B Integrated B2B (eg web services)

Video Conferencing

IM / Chat


Distribution Layer

Core Layer

Gateway Layer

Core Switch

Web Optimisation Layer 3 Redundancy

Layer 3 Redundancy

Data Centre

Customer Office

WAN Link

Optimise

Server Farm Storage

StorageDisaster Recovery Site

Performance Optimisation

Router

FirewallFirewall

EMS ConsoleeMail

Security

Authentication

QOS

FirewallFirewall

Access Switch




•Scalable / Modular / Flexibility

•Available & Redundant

•“Right Size” Technology

•24 Hour On-Site Remote Hands Service and Security

•Under Floor Water Dams with Liquid Sensors

•Conditioned Redundant Power

•Automated Monitoring of Power, Environmental, Fire Detection and

Prevention

•Raised Floor Facility

•Cooling upto 8kw Per Rack on Center ( NOC )



RACKS

AREA

POWER

COOLING


SERVER LOADS

YearTotal Number of

Racks

Power requirement @

3kW / Rack

Power requirement in

kVA

Cooling equipment AC

tones.


kVA

TOTAL POWER WITH AC LOAD

[Cumulative] [Cumulative] [Cumulative] [Cumulative] [Cumulative] [Cumulative]

2009 16 48.00 60.00 30.00 55.00 115.00

2010 24 72.00 90.00 30.00 55.00 145.00

2011 48 144.00 180.00 60.00 110.00 290.00

UPS SIZING FOR SERVER LOADS

YearTotal Number of

Racks

Power requirement @

3kW / Rack


kVA

Capacity required @ 80% loading

Recommanded UPS

Final with N+1 Configuration

[Cumulative] [Cumulative] [Cumulative] [Cumulative] [Cumulative] [Cumulative]

2009 16 48.00 60.00 75.00 1 x 80kVA 2 x 80kVA

2010 24 72.00 90.00 112.50 2 x 80kVA 3 x 80kVA

2011 48 144.00 180.00 225.00 3 x 80kVA 4 x 80kVA


Data Center Design compliant to Tier II/ III Standards as per UTI and TIA 942

Scalable Power and Cooling Infrastructure

Support + for 3 Years growth Plan




Cool air in, warm air outAll servers today are designed for front

to back airflow

“ Cooling Efficiency Directly Impacts Server Performance “






The CRAC Unit ( PAC) can be based on Direct Expansion (DX ) where the air circulating to and from the Data Center is cooled directly by the refrigerant

There may be some mixing of hot and cold air in this Design


The CRAC Unit ( PAC) can be a Chilled water system where the air circulating to and from the Data Center is cooled by the chilled water generated at a central or dedicated chiller ( Water is cooled by refrigerant )

There may be some mixing of hot and cold air in this Design




ELIMINATION OF HOT AIR MIXING WITH COLD BY PROVIDING CONTAINMENT OF THE COLD AISLE

Cold Air is delivered Under floor

Cold air entering the Cold Aisle is Contained , to avoid even minimal mixing with hot air



ELIMINATION OF BYPASS AND MIXING OF HOT AND COLD AIR IMPROVE COOLING EFFICIENCIES






Preliminary

Piped special cooling fluid can be delivered to the racks from a central cooling system


The pipes then deliver the cooling fluid to cooling units mounted on specific racks where the load is high

This solution generally is offered for rack densities upto 10 kw


Room Solution for rack densities up to 26 kW per rack




Upto 30 kw per single rack and 15 kw in dual rack configuration can be cooled by in rack cooling

Cooling Unit

Server Rack –30 kw

Cooling Unit

Server Rack 15kw

Server Rack 15kw

Internal details of the in rack cooling heat exchanger coupled to a server rack


Uptime Institute Standards / Definitions

Uptime Institute; Gartner, by Michael A. Bell

APPENDICES

Tier 1:Single path for power and cooling distribution, no redundant

components – less than 28.8 hours of downtime/year

Tier 4:Multiple active power and cooling distribution paths, redundant components, fault-

tolerant – less than 0.4 hour of downtime/year

Tier 3:Multiple power and cooling distribution paths, but only one path active, redundant

components, concurrently maintainable – less than 1.6 hours of downtime/year

Tier 2:Single path for power and cooling distribution, redundant

components – less than 22.0 hours of downtime/year


Tier I

Tier II

Susceptible to disruptions from both planned and unplanned activity.May not have UPS or generator.If UPS/generator present single module system with multiple points of failure.Annual shut down required for maintenance.Single path for power and cooling distribution, no redundant components.

Slightly less susceptible to disruption from planned and unplanned activities.Has UPS and generator, but capacity is “need plus one” (N+1).N+1 has single distribution path.Critical power path and other infrastructure systems require shut down for

maintenance.Single path for power and cooling distribution, redundant components.



Understanding the TiersTier III • Allows planned infrastructure work without computer disruption.

• Planned work includes maintenance, testing, equipment replacement.• If chilled water used, requires two piping systems.• Both mechanical and electrical distribution systems capable of carrying entire load.• Errors in operation or spontaneous failures will cause computer disruption.• Multiple power and cooling distribution paths, but only one path active.• Redundant components, concurrently maintainable.

Tier IV • Allows planned infrastructure work without computer disruption.• Planned work includes maintenance, testing, equipment replacement.• If chilled water used, requires two piping systems.• Allows for at least one worst-case unplanned failure with no computer interruption.• Two UPS systems must be N+1 each.• Computer hardware must be dual power cord.• Some downtime exposure due to fire alarm, human error, EPO malfunction.• Multiple active power and cooling distribution paths, redundant components, fault tolerant.


APPENDICES


Uptime Institute Standards / Definitions


APPENDICES


TIER I SCHEMATIC

LOAD

TIER II SCHEMATIC

LOAD

TIER III SCHEMATIC

LOAD

TIER IV SCHEMATIC

LOAD



Below rack / Under floor installation. Above Rack / floor installation

Advantages over conventional cabling system

1. No cable joints and loose connection in terminals.

2. Less number of joints and less failure.

3. No loose connection problem.

4. The area / space occupied for wire way trucking to carry cables is more and will block AC flow.

5. No loose wires will be there in floor/ceiling.

6. No shut down required for tapping additional power.

7. There is no limitation in using extra power at any point through out the length. [say more than 16A if required 32A at one place there is no changes required after installation]



Selection Criteria Evaluation Issues

1 Weather

• Tornadoes-Frequency & Severity• Mean annual number of days with thunderstorms• Annual snowfall• Hurricanes-Frequency & Severity

2 Seismic • Earthquakes-Frequency & Severity

3 Cost• Office Rental Rate• Sale Price• Operating Expense• Tax Expense

• Utility Rates• Cost of Living• Cost of Construction

4 Schedule

• Office Inventory• Office Space Under Construction• Office Space Vacant• Construction Outlook

5 Utilities • Utility Rates $ per KWH; Demand & Capacity Charges• Access to multiple utility substations is considered a site –specific issue

6 High Band Width• The LEC has the capability to support high speed traffic OC-24 through

OC_48• Multiple carriers can support the capability

7 Access to Fiber• Assumes that the LEC and Customer have agreement to provide

connectivity• Assumes Customer and LEC(s) can negotiate contract to enable access

8 Operational Synergies

• DC Staff access to both facilities (airfare and lodging, expenses)• Commonality and consistency of maintenance task and procedures• VP access to technical staff• Responsiveness in an emergency situation


Selection Criteria Evaluation Issues

9 Terrorism/Military Concerns •Terrorism – potential or risk of terrorist activity

10 Staffing/Recruitment •Unemployment Rate•Labor Force Population

11 Staffing Additions •Additional headcount

12 Cross Functional Staff Access During DR Event •Ability to staff via existing employees

13 Image to Self/Staff • Image projection

14 Customer Image • Image projection

15 Public Transportation •Transportation availability

PART II: Facility Considerations


Location Specific Criteria

• Travel Time from Existing Facility- Rush Hour• Local (site) Traffic Congestion• Access to State & Federal Highways• Compatibility of Neighborhood Businesses• Proximity to Industrial Facilities• Proximity to Residential Areas• Proximity to Existing Personnel• Safety/Security• Environmental Consideration• Freedom from Surrounding Hazards• Facility Hardening• Adaptability to Proposed Plan• Potential for Expansion

• Multi-story Building (Low Rise Desirable)• Low Profile (Level of Identification)• Cost of Lease/Purchase• Construction Cost Consideration• Timeliness of Projected Completion• Utilities• Communications Bandwidth• Amenities Near to Site• Access to Airport/Railroad• Approval Process ( External)• Leniency from Codes/ Restrictions • Labor Forces (Potential)• Quality of Police & Fire Protection• Corporate Facility Synergies


Adequate site for “at grade” development (e.g. parking, water storage, fuel storage, transformer yard or substation, generators)

Easy highway access for deliveries and end- user access for maintenanceMinimal risk vibration (railroad tracks, motor vehicle traffic, manufacturing or construction noise)Larger column bays (30 feet by 50 feet preferred)Minimum 14 feet from structural slab to lowest structural member

Efficient floor plates (rectangular, square, side core preferable; elevator and service core on side rather thancentral to building)Single story preferredMinimal fenestration (i.e. few if any windows preferred for security reasons)Good roof: level roof without skylightsTruck- level loading docks for equipment deliveryFor multiple- story building, ensure adequate riser capacity for primary/emergency power, HVAC (heating, ventilating, and air conditioning), diverse fiber entries and other vertical services (water, gas, communicationcabling)

Gartner, Michael A. Bell


100 pounds per square foot live-load capacity minimum250 pounds per square foot live-load capacity for battery backup and uninterrupted power

supply equipmentRooftop area adequate for cooling systemsAdequate fuel oil storage capacity ( i.e., 24 to 72 hour operational cycle for backup diesel

generators)

Utility power at reasonable costAdequate site area for transformers or substation if requiredSite location for backup generatorsPerimeter roof drainage desirableRedundant domestic-water service and fire serviceAvailability of fiber-optic service to the building from the twp separate service providers

Gartner, Michael A. Bell


Site Validation Criteria:The site selection criteria of this specific location for data centers included:

•Building Shell, Floor, Roof

•Fiber Access (Redundant)

•Fire Protection Infrastructure

•Security Systems

•HVAC Infrastructure

•Utility Company/Building Power

• Earthing / Grounding


Building Shell –

• Must be code compliant• Must be designed for Zone Seismic Rating• Availability of Service Lift• Water tight construction• Blast resistant Design

Floors –• Floor structural loading to be capable of 400 kgs/ sqmt.• In case of facility located at ground level, the facility landscape should be pitched away from the building’s exterior

Roof–• The roof of the building should be able to support installed equipment for HVAC, antennas, satellite and microwave equipment


Fiber Access – • The building should have a minimum of two diverse and dedicated fiber access points with two (2) four-inch conduits each. These conduits are for the distribution of telecommunications from multiple carriers (when possible) and dark fiber providers.

Fire Protection Infrastructure – • Local Code compliant• Availability of a Building wide Public Address System• Provision to integrate Tenant FAS with House FAS• Availability to tap into House Sprinkler system in case of Pre-Action System or to Deactivate House Sprinkler in case of Gas based Suppression system• Fire Separation for shafts / risers

Security Systems – • CCTV System for common areas• General access control into the building at various levels (onion peel concept)


HVAC Infrastructure – • The building will have the ability to deliver chilled water or condenser water and /or will accommodate the mounting of such hardware necessary on the roof or other designated area to deliver air conditioning to data center space.• Space Availability at roof for mounting DX outdoor units• Provision for Pipe Routing• Provision for condensate drain at floor level


Utility Company/Building Power –

• Requirement of power for UPS and Cooling needs

• Required 2 diverse sources for UPS input

• Dual Utility power source

• Power Back-up – 100% with sufficient fuel storage capacity.

• Space Provision in the shafts / risers for Dedicated Earth Strips

• Space Provision in the compound for Dedicated Earth Pits

• Base Building provision of General Earthing


Investment SummarySl No Description Prices (USD) Prices (INR)

1 LAN Switching / Routing ( Cisco ) 2 Application optimization (RDW) 3 Servers (HP) 4 Storage (EMC) 5 Symantec Netbackup 6 KVM Infrastructure 7 Advance Console Server 8 Intelligent Power Distribution Units 9 Centralised device Management (Avocent)

10 Intelligent Network Cabling 11 Racks12 NOC Display Solutions and Monitoring 13 Engineering Services

• POWER • COOLING • PROTECTION • SECURITY • ALARM NOTIFICATION • ENVIRONMENTAL BUILD OUT

Total Onetime installation Cost Grand Total


Education

Datacenter