Education Hour: What's New in Survey Analytics? (January 2014)

EDUCATION HOURJanuary 2014

Friday, February 7, 14

Agenda ...

“WELCOME!” 1 hour Monthly overview of tips and tools to

make the usage of Survey Analytics more efficient and even fun

to use to meet your research goals.

We will meet every month.

All Clients Welcome!

Debut new products/services now available to all current clients

Based on a Survey sent to current customers January 2014


AGENDA• What’s cooking at Survey Analytics in 2014

• What’s new on Survey Analytics

• What’s new on Survey Analytics Community and Panel Development

• What’s new in SurveyPocket

• Mobile Development

• Demonstration Overview

• Q & A


What Does Survey Analytics have cooking for 2014?


WHAT’S COOKING

• Social Media is now an integral part of research

• Improvements in Data collection - online, offline surveying tools, mobile research, sample explosion

• Creation of new Research roles - IT working with MR closer to attain research goals

• Enhanced Data Analysis tools and reports

• Big Data for increased analysis options growing

Technology Makeover in Market Research Results:


WHAT’S COOKING








WHAT’S COOKING








WHAT’S COOKING








WHAT’S COOKING








WHAT’S COOKING








WHAT’S COOKING






Big and fun changes are coming from us to you!



WHAT’S COOKING

• No Account Managers = Customer Success Team

• We want to be more than just your software vendors! We want to partner with you to ensure customer success for all research goals in 2014 & beyond.

• Support = iSupport Team

• Available 24/5 through email/chat

• http://www.surveyanalytics.com/help

• Technical capability from scripting, survey trouble-shooting, API, to css enhancement, and more!

Working with Current Customers:


WHAT’S COOKING









WHAT’S COOKING









*Cool New Stuff*WHAT’S COOKING• Break barriers to adaptation!

Development multi-deployment & adoption strategies made easy.

• Invest in more Analytics

• Invest into more Mobile capabilities

• Text Analytics & Social Media Analytics

• Expand Panel & DIY Community Capabilities

• Maintain and improve online survey program


SURVEY ANALYTICS


Automate text tagging options by setting up key words or tags!

Save time/increase efficiency when analyzing open-ended text.

Available for all standard open ended text quetion types and dynamic comment logic

TEXT ANALYSIS CLUSTERING


AUTOMATED TEXT TAG

• Automated Text Tag Set Up:

• Text Analytics - Add New Tag

• Start Auto Tag

• Review tags, Edit Manually if needed

• View Chart

• View Response Count: Print


AUTOMATED TEXT TAG



• Start Auto Tag


• View Chart



AUTOMATED TEXT TAG



• Start Auto Tag


• View Chart



AUTOMATED TEXT TAG



• Start Auto Tag


• View Chart



AUTOMATED TEXT TAG



• Start Auto Tag


• View Chart



For users who only need access to the Analytics of a shared folder

Useful to work with hands-on clients

Enhanced analytic dashboard reports

Conjoint Analysis Tools + Market simulator

Allows you to schedule reports to auto-send to dashboard users

*No Access to add/edit surveys or deployment options

*Contact Customer Success team member for pricing options

ENHANCED DASHBOARD LICENSE




















WHAT’S NEW IN PANEL


PANEL HEALTH


PANEL HEALTH + SURVEY DATA • Side by side profiling info with survey data

• Offers additional insight possible changes in response rates

• Offers measurements to determine if you need to change your panel recruit and/or management strategy

• Drill down to specific panelists and view history of surveys taken


PANEL HEALTH + SURVEY DATA


*Cool New Stuff*PANEL HEALTH DASHBOARD DEFINED1. Lifetime Attrition: Chart displaying community members have dropped out of the community over a time period (week, month, etc.) and by status (Unsubscribed, Bounced, Spam, etc.)

2. Activity: Chart displaying how active verified community members have been over a time period (weekly, monthly, yearly) and source (web, survey, mobile, referral, uploaded). View this chart by defined sample filters helping evaluate the activity of defined community segment.

3. Participation Rate: Visual gauge displaying total verified community members who have received a survey invitation & viewed the first page of the survey. Gives an overview analysis of all your deployed survey invitations. Filter by weekly, monthly, and yearly). View by defined sample filters helping evaluate the participation rate of defined community segment.


















Badges


*Cool New Stuff*BADGES DEFINEDCommunity members can earn badges for activity, experiences, and user roles. Badges are unlocked with respect to the member engagement in the community.

Points Bandit - The Points Bandit has achieved 1000 points by participating in our fascinating research surveys.

Lifetime Achievement - Congratulations you have been with us for 1 year!

Community Leader - The community leader has participated in discussion as well has posted question to the community.

Profile Verified - Glad to know who you are and get ready for survey tailored just for you.

WIFLY - Downloaded the SurveySwipe application and ready to take survey on the go.





































What’s New on SurveyPocket


*Cool New Stuff*NEW ON SURVEYPOCKET

1. Multiple Questions on a screen

2. White label Options: Customize look and feel of your offline tool. Options include to create your own APP.

3. Dashboard report: Finish surveys where you left off.






















What’s New in Mobile


*Cool New Stuff*WHAT’S NEW IN MOBILE Life Metrix: Passive Survey Data

collection now available on SurveySwipe

1. What are people running while shopping?

2. Available on all Smart Phones

3. Collect data from accelerometer to SSID, & more!

4. Respondents must Opt-in to participate

5. Raw data available & available on SecondPrism reporting app


















































LIVE DEMO


PRICING SPECIAL FOR ATTENDEES

To thank those who attended the Educationhour Survey Analytics is offering a 5% discounton all Mobile and Panel products!

15% White Label Communities! January Special

Mention your attendance to your account manager or sales rep to qualify


1(800) 326-5570www.surveyanalytics.com/contact

THANK YOU FOR ATTENDING!


http://www.surveyanalytics.com/contact

http://www.surveyanalytics.com/contact