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Nipun Wadhwa The heightened emotional connection that an employee feels for his/er Organization, that influences to exert greater discretionary efforts to work

Engagement The Other Side

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Nipun Wadhwa

The heightened emotional connection that an employee feels for his/er

Organization, that influences to exert greater discretionary efforts to work

Say if we don’t Engage our employees what will happen:

◦ Negativity

◦ Low productivity /Satisfaction

◦ Attrition

◦ High absenteeism

◦ Low response frequency

◦ Strict No No Feedback

◦ More mistakes

Co’s earned 13% greater total return for shareholder over a 5 year Financial

period.

Co’s with engaged employees perform 202 % better ..

Highly engaged are 26 % more productive then disengaged ones.

Survey says – Focus on

◦ Select Right people and managers

◦ Develop Employee’s Strength

◦ Enhance employee’s well being

Are employees CONNECTED (intellectually and emotionally) to their

work/jobs – offer value add.

THE 5 C’S OF EMPLOYEE ENGAGEMENT:-

Are employees COMMITTED to the organization?

Are employees proud to work for the organization –

company/brand ambassadors? CITIZEN

Do employees put forth extra/discretionary effort to help the

organization and their colleagues achieve business objectives?

COMRADE

Are employees enthusiastic and passionate about their

work/jobs? CREATOR

Include

Importance

Communicate

Coach

Active Listening

Attention

Notice

Never Stop

Note down the results of your techniques.

Keep on assessing and implementing newer ways.

Your employees are always listening to

you.

Pay attention to the various talents…..

Be straightforward and clear.

Don’t manage – Coach them

Include in team n give positive reinforcement.

Make them feel, they are partially responsible for co. success

Engaged employees often experience positive emotions at

work, such as

◦ happiness, joy, enthusiasm, interest and contentment.

Furthermore, workers with a high level of engagement may

influence their colleagues by transferring positive emotions

and experiences and, as a result, create a positive team

climate.

Learning, development and training

Assessment and recognition

Building confidence and trust in leadership.

Promotion of two-way communication

Building collaborative work teams

Wellness initiatives

“Speaking personally about myself, I am a not-engaged employee. This is a kind of

protective mechanism. If I gave myself entirely to work, I would depend on this

workplace. Therefore, if I lose this job, I will have a lot of stress, which I had in the past

in similar situations.”

The boss treats the employee as a ”monkey”, does not explain his actions, does not

answer questions, and just gives orders. His orders are peremptory. Attempts to

argue with the boss and express personal opinions are fraught with grave

consequences for an employee.

It is difficult to communicate inside the organization: departments work independently,

people do not want to share information, to find the person responsible about the issue is

not always easy. So it is difficult to have a clear picture about what is going on here

PERSONAL CHOICE - FEAR OF ATTACHMENT

POOR MANAGEMENT OR LEADERSHIP

LACK OF MEANINGFULNESS AT WORK

“Once I had to work in a room without windows for a few months. Our

management constantly promised to give me a normal work place, but the promises

were not fulfilled. Only after the reduction of workers, my work seat was transferred

to a normal room.” Hygiene Issue

POOR LEADERSHIP

Our boss always tries to control everything, even too much. He always checks the

work of each employee, supervises each step, and interferes in each affair. t seems

that he does not trust us and doubts our competence.”

When employing me, they promised that the company has opportunities for career

development and wage growth. In fact, having worked for several months, I realized

that it was not true. Opportunities for development in the company are very limited.

I can count on the career movement only after someone's retirement or dismissal.

Accordingly, the wait for wage increases can also be a very long time.”

GROWTH

Employee Opinion System – Saturday Meet, open Forum, Town Hall

Rewards and Recognition – EOTM, STAR performer

Participative goal setting – Design your own KRA

Shagun – The first sal slip

Remember family in Indian context is very important –

Meeting family members – Milap

CSR – It creates a sense of pride in employees

Questions

LinkedIn – Nipun Wadhwa

Face book Page – Human Resources Page

Write to me – [email protected]

Twitter – nipun141

Speak to me- 9871912542