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Engaging ParEnts: using communication tEchnologiEs I a i n W i l l i a m s B r a d l e y S t o k e C o m m u n i t y S c h o o l

Engaging parents using communication technologies

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Seminar from Schools Network "Effective Parental Engagement" Conference @ BSCS on 16th Nov 2011. Seminar by Iain Williams, Deputy Headteacher

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Page 1: Engaging parents using communication technologies

Engaging ParEnts: using communication tEchnologiEs

I a i n W i l l i a m s – B r a d l e y S t o k e C o m m u n i t y S c h o o l

Page 2: Engaging parents using communication technologies

o Principles of engaging parents – the WHY

o Reasons to engage parents – the fringe benefits

o Methods to engage parents – the HOW

o Choosing your battles – the WHEN

o Practical tips – keeping it REAL

Session foci What we’re most likely to cover…

Page 3: Engaging parents using communication technologies

Current Y6 parents coming into Y7 OR

Pre-school parents coming into YR Many of them will stay connected to your school

longer than a significant proportion of your colleagues…

SO… what is the balance of time and effort invested in

your parent body compared to that of your staff body?

THINK ABOUT

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o New secondary school in Sept 2005 – now 1020 students o Community school – a key driver o Oldest students now in Y12 o Judged as outstanding by OfSTED in 2009 o Culture of innovation o SSAT Consultant School o PEQS Gold Award – first school nationally o Ethos crucial and often commented upon o Stakeholder voice central to development o Inclusive: low exclusions, high attendance o Comprehensive intake – full age and ability

Contextual Information Bradley Stoke Community School (BSCS)

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Our journey with technology

2005 24hr school

2007/8 EPRA

2009 FROG

2009 Texting

2009 Website review

2009 PEP

2010 Digital

Signage

2011 PEP/online

booking

2011 Online event management

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A paradigm shift? What does the research tell us?

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Shift Happens… Are you ready for a challenge?

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How many educationalists does it take to change a light

bulb?

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CHANGE ?!

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No longer a 19th Century model

21st Century Welcome to the…

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How ?!

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Stop focusing on your model for

ICT…

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and start focusing on your model for

learning and teaching…

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ICT is a means to an end

NOT the end in itself

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Winning Hearts

and Minds…

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People expect technology to fail

It’s YOU they need confidence in

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What technologies? Be strategic about… o Your outcomes

• what do you want to achieve using ICT? • what will the impact be? • how will you know?

o Your skills • what can YOU actually do? • what can you get/buy/beg/bribe someone else to do?

o Your buy-in from others • how can you get others involved? • what are the incentives? Use them! • how can you make sense of it for them? Initiative overload or seeing the joined up thinking?

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Examples of ICT engagement tools 8 key areas

Area Cost 1. Website small 2. Email small - medium 3. Texting medium 4. Slideshare n/a 5. Drop Box n/a 6. Online booking facilities small 7. Learning Platform high 8. Social Media n/a

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ICT – parental engagement tools Website & Digital Signage

Simple and fresh

Updating – anyone?

Bottlenecks

QA/QC systems

Open Source?

Link to other info systems

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ICT – parental engagement tools Email

o Develop a Communications Policy and an email policy (alongside Complaints Policy) o Electronic communication is our STANDARD method o Parents need to request a paper copy of correspondence o One colleague co-ordinates most mass parent emails o Important to check integrity of MIS data (in our case, SIMS) o Caution about over-reliance on email to communicate emotive issues o Use it carefully for staff to parent communication o Have a few generic email addresses: [email protected] [email protected] [email protected] o This helps to filter lots of emails

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ICT – parental engagement tools Texting

o Cost SAVINGS!!!!

o Really useful for quick contact

o Limited number of characters

o Great for info on: detentions, trip letters, meeting reminders etc

o Does Email too

o You WILL get a reaction! (mostly ours have been positive)

o Make sure someone oversees and develops good systems!

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ICT – parental engagement tools

9th most visited website in 2009

Free online repository for all your online presentations

Basic analytics in free version

Can link to your website via a really simple widget

Inspiration for your own presentations – any theme

Loads of other features: MP3, video, webinar, PDF/MS Office share

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ICT – parental engagement tools

o Free 2GB online storage o Syncs with ALL your PC/MAC/Mobile devices o Lost your memory stick? o Memory stick too small? o Want to share files with parents? o Private and public files o Go mobile and still connect? o Untapped potential

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ICT – parental engagement tools Online Booking Facilities

Booking Appointments - http://bradleystoke.parentseveningsystem.co.uk/ Booking appointments with staff was a problem o Reliant on forgetful students o Office taking too many calls about bookings o Confusion over what had been booked Managing tickets - http://www.eventelephant.com/frogparentportallaunch o Free if event is free o Manages booking, communication, sales and generates badges o Links via a URL o Also manages most admin (e.g. name badges, contact lists etc)

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ICT – parental engagement tools Learning Platform

Learning focused

Fully owned by you

Fully controlled by you

Fully developed by you

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ICT – parental engagement tools Learning Platform

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ICT – parental engagement tools Lessons learnt with Learning Platforms

o Remember ‘Measure twice, cut once…’ o Only launch when ready and confident – you get one shot! o It’s not just about information (e.g. data) exchange o Your learning platform and parent portal must link – remember learning is central! o MUST be simple and user friendly o Can an idiot use it? o Designed by parents, for parents… o Think about the total cost of ownership. Don’t forget things like:

• Reduced printing costs (e.g. exam/SATs papers) • Extra network storage • Streamlining communications (integral email)

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How do parents GET your info?

PULL Vs

PUSH

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o FACEBOOK - 30 billion pieces of content shared each month o UK 51M internet users in June 2010 82% population online 48.5%% of population are on FB o 25% of UK FB users in 13 – 19 age range

o TWITTER – 300,00 new users per day, 3 billion requests per day by 180M unique visitors o 75% of Twitter’s visitors use third party apps! o UK = 5th / 10 for Twitter traffic 18% of US Tweets are from teenagers

o YOU TUBE every minute 24h of video uploaded o 2 billion viewers per day, 50% are under 20 years old o Today, You Tube occupies the same amount of bandwidth the entire internet used in 2000

o 90% of internet users use at least 1 social networking site…

The ‘S’ word Social Networking

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The ‘S’ word Social Networking & Mobile /Smart Technology

o Soon, we will not be able to ignore its implications (limited resources/funds and student trends) o If such technologies are used, fear of ‘what might happen’ drives us o The possibilities of how we MIGHT engage them are overlooked – calculated risks are not taken o POLICY/PRACTICE, CONSISTENCY and EXPECTATIONS are essential o No different to a uniform policy in terms of the WAY you work with students – rewards and sanctions o ENGAGEMENT with the REAL issues o Better managed and in the open than wanton misuse behind closed doors – EDUCATE users

o Costello Technology College – Google them (School Facebook site and YouTube channel) o PUSH technology is the key (Twitter client or RSS feed)

o Start with TWITTER 1) CPD for yourself 2) Learning and Teaching

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By 2014, South Korea plans to digitize all elementary level materials.

By 2015, the entire curriculum will be

delivered via an online device. A cloud-based system will host all software and

content…

MIT Technology Review

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Useful Resources

o Parents: Do they know they matter? o https://www.education.gov.uk/publications/standard/publicationDetail/Page1/DCSF-RBW004 o http://www.amazon.co.uk/Parents-Know-They-Matter-Achievement/dp/1855394790

o Bradley Stoke Consultant School o www.bradleystokecs.org.uk/consultantschool

o Useful Tools o 100 top tools for eLearning o www.teachers2parents.co.uk o www.slideshare.net o www.eventelephant.com o www.sliderocket.com o www.prezi.com o http://www.parentseveningsystem.co.uk/

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Useful Resources

o Useful Tools (cont.) o www.dropbox.com

o Useful websites

o http://shifthappens.wikispaces.com/home o www.2020plus.net o www.digeratidom.com o www.frogtrade.com o www.twitter.com o http://www.2mminutes.com/ o http://www.slideshare.net/grumbledook/parental-engagement-through-ict-tony-sheppard

Feel free to contact me on…

[email protected] www.bradleystokecs.org.uk