1. Using Emotions in a Positive Way Jim Marteney Professor of
Communication Studies Los Angeles Valley College
2. Selecting a Teammate What characteristics do you look for
when adding a person to your team at work?
3. Emotional Intelligence The intelligent use of ones
emotions
4. Emotional Intelligence Tuning into the wealth of information
generated by our feelings, senses and our overall emotions.
5. Emotional Intelligence October 1995
6. Emotional Intelligence Its not your IQ. Its not even a
number. But emotional intelligence may be the best predictor of
success in life, redefining what it means to be smart. October
1995
7. EQ accounts for XX% of success in life
8. EQ accounts for 80% of success in life
9. IQ accounts for 20% of success in life
10. We get promoted for our EQ We get hired for our IQ We get
fired for our EQ
11. It all starts with the Brain Brain Stem Limbic System
Frontal Lobe Cerebrum
12. Myths about Emotions Emotions are Dangerous Emotions are
inferior as they are more primitive than reason There are good
emotions and bad emotions
13. Four Strategies Self Talk Arousal Control Goal Setting
Mental Rehearsal
14. 1. Self Awareness Recognize a feeling as it happens.
16. Things That Provoke Us Injustice Hurt Frustration
Annoyances
17. 2. Mood Management Shake it off, and bounce back from
setbacks
18. 3. Self Motivation Marshaling of feelings and
enthusiasm
19. Question: What is the difference between a plan and a
dream?
20. Franklin Chang Diaz
21. EQs Control Over Us
22. 4. Empathy The skill to recognize emotions and feeling in
others.
23. 5. Relationship Skills A persons ability to make personal
connections
24. 5. Relationship Skills You will make more friends in two
days being interested in them, than in two months trying to get
them interested in you. Dale Carnegie
25. Fountains Drains Two Types of People
26. Emotional Intelligence Personal Competence Social
Competence Recognition Regulation Self Awareness Emotional Self
Awareness Accurate self-assessment Self-confidence Self-Management
Self-control Trustworthiness Adaptability Achievement drive
Initiative Social Awareness Empathy Team awareness Organizational
awareness Relationship Management Influence Communication Conflict
management Leadership actions Building bonds
27. Leadership Daniel Goleman Great leaders move us. They
ignite our passion and inspire the best in us. When we try to
explain why they are so effective, we speak of strategy, vision, or
powerful ideas. But the reality is much more primal: Great
leadership works through the emotions.
28. Improving Our EQ The Good News: We can all improve our EQ
No matter how old we are.
29. Improving Our EQ 1. Self Awareness What are you feeling?
What is causing that feeling? Take breaks during the day to audit
your feelings.
30. Improving Our EQ 2. Mood Management Use activities to
release negative emotions Prepare yourself for challenges Find
friends Take a break during the day to manage your mood
31. Improving Our EQ 3. Self Motivation Sketch out a specific
plan of action Manage Your Time Use the S.E.A.L.s 4 strategies
Decide on your goals, professionally & personally
32. Improving Our EQ 4. Empathy Be an Empathic listener Try
seeing how long you can listen to someone without interrupting Ask
yourself, What are behind those words?
33. Improving Our EQ 5. Relationship Skills Build relationships
both personally & professionally Encourage growth of those
around you Think, whats in it for them? Practice connecting with
others communication style