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Inte
rna
lC
lou
dTCO Analysis of Internal vs Cloud Email Delivery Platforms
* CAPEX includes annual cost of money at 5. %. All costs based on appropriate
best of breed technology & management.
3yr Total
£ 167,551
On behalf of Acme Gizmo PLC, Quantix has performed an analysis of available Email delivery methods. Based on the specific details
of the business, this document serves to demonstrate the financial and service benefits available by leveraging advances in
technology since the last Email system investment.
Key considerations in this analysis are Total Cost of Ownership, Service Availability, flexibility and Information Security.
£ 50,072
Internal Exchange Server vs Exchange Cloud
Servers, storage, DR, licensing, filtering,
install = £115,775
Systems support, power, and HW/SW
maintenance = £17,258
Exchange Cloud setup = £1,790
Annual 24x7 Managed Service = £16,094
CAPEX + OPEX*
£-
£20
£40
£60
£80
£100
£120
£140
£160
£180
Th
ou
san
ds
Implementation
Backup & DR
Power & Cooling
Exchange licensing
Server licensing
Server Antivirus
Mail filtering
Systems Support
Downtime
Storage Cost
HW Maintenance
Cost Category
Internal Exchange InfrastructureA traditional approach retaining ownership, management
and support of internal systems.
Requires puchase, install and management of hardware,
Exchange CloudA flexible 24x7 Private Cloud platform enabling SaaS with
99.9% SLA massively reducing the support overhead on the
internal IT team. No associated internal infrastructure to
vs
3yr Total Cost of Ownership Analysis
Business Analysis of Quantix Exchange Cloud Service
"The Exchange Cloud platform could
Inte
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l Inte
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d
A 2005 IBM survey of businesses delivering internal infrastructure based email found that in any 12
month period, there was a 75% likelihood of an unplanned outage, with the average outage being
32.1 hours.
Most of these outages were due to technological failures. The ExchangeCloud service is delivered
with no Single Point of Failure and UK based 24x7 Managed Support. This enables us to deliver a
99.98% SLA and that you don't have to worry about email outages.
IBM survey reveals 75% chance of outage on internal infrastructure.
Check compliance, investigate options,
manage 3rd party software, complete
audit survey, meet governance, spam
filters, etc...
Archiving, PCI Controls,
Encryption, Business
Continuity ...all included.
An Email outage on the
proposed DR platform carries
a potential business cost of £125k.
99.9% Availability SLA.
24x7 Support.
Max uptime, minimal cost.
Need to add users?
Purchase storage, replace servers,
cable rack, install software, config
systems, add to DR platform, etc...
Unlimited Cloud resource.
Scalable on-demand.
£-
£20
£40
£60
£80
£100
£120
£140
£160
£180
Exchange CloudInternal ExchangeT
ho
usa
nd
s
Implementation
Backup & DR
Power & Cooling
Exchange licensing
Server licensing
Server Antivirus
Mail filtering
Systems Support
Downtime
Storage Cost
HW Maintenance
Server Hardware
Cost Category
Internal Exchange InfrastructureA traditional approach retaining ownership, management
and support of internal systems.
Requires puchase, install and management of hardware,
Exchange CloudA flexible 24x7 Private Cloud platform enabling SaaS with
99.9% SLA massively reducing the support overhead on the
internal IT team. No associated internal infrastructure to
vs
3yr Total Cost of Ownership Analysis
Service Availability Flexibility Information Security
Business Analysis of Quantix Exchange Cloud Service
Scalability FlexibilityInformation Security
"The Exchange Cloud platform could
save Acme Gizmo PLC £117k, or 70%,
in TCO over 3 years."
14%
35%
19%
16%
16%Natural Disaster
Server Hardware
FailureConnectivity
Database
Corruption
SAN failure
Private & Confidential – Intellectual Property and Copyright owned by Quantix Limited
Telephone: 0115 9836 200 ● E-mail: [email protected] ● Website: www.exchangecloud.co.uk
£-
£20
£40
£60
£80
£100
£120
£140
£160
£180
Exchange CloudInternal ExchangeT
ho
usa
nd
s
Implementation
Backup & DR
Power & Cooling
Exchange licensing
Server licensing
Server Antivirus
Mail filtering
Systems Support
Downtime
Storage Cost
HW Maintenance
Server Hardware
Cost Category
Internal Exchange InfrastructureA traditional approach retaining ownership, management
and support of internal systems.
Requires puchase, install and management of hardware,
Exchange CloudA flexible 24x7 Private Cloud platform enabling SaaS with
99.9% SLA massively reducing the support overhead on the
internal IT team. No associated internal infrastructure to
vs
3yr Total Cost of Ownership Analysis
Service Availability Flexibility Information Security
Business Analysis of Quantix Exchange Cloud Service
Scalability FlexibilityInformation Security
"The Exchange Cloud platform could
save Acme Gizmo PLC £117k, or 70%,
in TCO over 3 years."
14%
35%
19%
16%
16%Natural Disaster
Server Hardware
FailureConnectivity
Database
Corruption
SAN failure
The below is based on a 3 year agreement with an annual payment profile.
QTY
100
1
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Pricing Schedule for Acme Gizmo PLC
Easily add additional Cloud storage for £0.33 per GB / month.
The above pricing equates a cost per user/month of £13.41
Mail Storage pool of 50 GB
24x7x365 Exchange Server Management
Software licencing for Exchange 2010
PCI Controls - Stop Credit Card data loss
E-Mail Encryption Policies
Mobile Access - iPhone, ActiveSync, BlackBerry
£16,094.00
£ 117k or 70%50 GB100 Total StorageNo. Users
Description RRP Each (£) Discount (£) Total Buy (£)
Exchange Cloud Premium Service per user £214.59 -£53.65
3yr TCO Saving
What is included in the price?
Contract Set up and Exchange Data Migration(subject to technical qualification)
£2,386.67 -£596.67 £1,790.00
TOTAL COST (exc. VAT) £17,884.00
Service Details Summary
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Quantix has also invested heavily in ensuring that all processes and models are of the highest
standard. All services are therefore delivered to ISO9001 standards and based ITIL approved
methodology.
ISO 9001 & ITIL Accredited Service Delivery
Include Outlook 2010 from only £10 per user
Software licencing for Exchange 2010
Arching Policies available for all e-mail
Archive mailbox view integrated into Outlook 2010
Dedicated Exchange Server - no risk of sharing
Single Sign on for users - Active Directory Sync
100% Protection against know viruses
99% SPAM Protection SLA
Self Service mail release function
Access to elastic resources that scale on demand
Site to Site VPN with AES encryption
OWA 2010 Server - Located in a DMZ
Mobile Access - iPhone, ActiveSync, BlackBerry
Replication of your Exchange across 2 data centres
Managed Nightly Backups of your data
Your data is kept in UK Data Centres only
3, 5 and 7 year mail retention policies
E-Mail Journaling - retain ALL your e-mail
Migration to Exchange Cloud handled by MCSE's
Moderation - Managers can sign off mail release
View the health of servers via the admin portal
Legal Hold - Cross mailbox search facility
Service Details Summary
Private & Confidential – Intellectual Property and Copyright owned by Quantix Limited
Telephone: 0115 9836 200 ● E-mail: [email protected] ● Website: www.quantix-uk.com
Service Details Summary
E-mail Encryption Increase security with inclusive encryption of all emails.
Remote access to file shares and apps? Grow into our platform and upgrade to include SecureConnect our hosted SSl VPN
Single sign on No annoying pop ups or multiple passwords; users just use!
Aggregated storage Pooled storage resources allow you to allocate across Power users as you see fit.
Tell me about security and compliance.PCI Controls Stop credit card leakage and help meet your own security audits.
Please, explain how the Exchange Cloud service works.Delivered from an industry leading Cloud infrastructure, dedicated Enterprise Exchange 2010 systems are now available in the UK.
While providing the flexibility of a physical Exchange server infrastructure securely connected to your environment, Exchange Cloud
adds the scalability and reduced cost benefits that only true Cloud SaaS can bring.
● Best practice Cloud provision of a Domain Controller, DMZ located Front End and secured Back End Exchange servers.
● All systems replicated across twin UK datacentres (outside M25) for the ultimate in communications resiliency.
● All systems monitored, supported and managed by the UK based 24x7 Quantix support desk.
Why consider Exchange Cloud over a Hosted Exchange service?Full Active Directory Synchronisation Just add users as normal in AD & use your hosted AD as a failover for extra protection
Platform scalability Need to hook into your ERP, VoIP or CRM? Absolutely, you've got a dedicated server!
Frequently Asked Questions
Acme Gizmo PLC hrs open/year
Acme Gizmo PLC Revenue
Reduced Cost. Increased scalability, availability and security. Easy.
Assumptions used in the financials of this Management Summary
Receive email on your mobile iPhone, Android, Windows Mobile, BlackBerry - all supported with Exchange Cloud.
Unified Messaging support Extend your business reach by hooking into Office Communications Server.
Integrated Archive & Customer Policies No 3rd party integration to worry about, and policies adapted to your specific needs.
Multi-mailbox search & Legal Hold Search across all email sent within the business, ever.
Industry benchmark for software support Exchange is the first, and often only, platform software vendors provide support on.
# days Replication Config
# days Server Rebuild
2
£ 76m
8,736
# Svrs/Consultant (Rebuild)
SAN/Storage cost per GB
Annual cost of money
No. Years between outages
Power Cost/yr (2 sckt server)
E-mail Encryption Increase security with inclusive encryption of all emails.
Archival & Retention Create bespoke policies to retain and protect all business communication.
User controlled SPAM 'Grey' positives can be released by your own staff, reducing impact on IT.
Dedicated Servers Don't open yourself up to the risks associated with shared messaging platorms
What benefits does Exchange Enterprise 2010 bring?
Replacement Tape
Hosting setup per server
Hosting overhead per server
Tape Mngmnt annual/svr £ 1,201
£ 1,500
£ 220
£ 25
0.5
£ 3,000
£ 1,800
£ 400
£ 800
1
Replication Maint.
Replication SW
Server cost
Consultancy day rate
All numbers are based on
industry averages and actual
hardware/ software costs.
Quantix will happily
customise this report further
if required.
5.0
4£
5.00%
£ 1,000 Failover server support/yr
360£
Frequently Asked Questions
Telephone: 0115 9836 200 ● E-mail: [email protected] ● Website: www.exchangecloud.co.uk
Private & Confidential – Intellectual Property and Copyright owned by Quantix Limited
Frequently Asked Questions