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Presented By: Sarah Sorkin & Samantha Swanson http://phandroid.s3.amazonaws.com/wpcontent/uploads/2013/02/pandorabanner.jpg The Green Team consists of Sarah Sorkin and Sam Swanson. We would like to propose a plan to Pandora Radio to make the company profitable through increased subscription revenue. Wednesday, May 21, 14

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by Sam Swanson and Sarah Sorkin

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Page 1: Green Team Draft

Presented By: Sarah Sorkin & Samantha Swanson

 http://phandroid.s3.amazonaws.com/wp-­‐content/uploads/2013/02/pandora-­‐banner.jpg

The Green Team consists of Sarah Sorkin and Sam Swanson. We would like to propose a plan to Pandora Radio to make the company profitable through increased subscription revenue.

Wednesday, May 21, 14

Page 2: Green Team Draft

Pandora Radio’s Current Debt

-$27.017 Million

Since 2008, Pandora has been experiencing net loss year after year, with last year placing them over 27 million dollars in the red.

Wednesday, May 21, 14

Page 3: Green Team Draft

Pandora Radio’s Current Debt

http://investor.pandora.com/phoenix.zhtml?c=227956&p=proxy

Even though the company’s revenue is increasing in leaps and bounds each year and breached 600 million in 2013, Pandora must implement a new strategy if it ever hopes to turn a profit.

Wednesday, May 21, 14

Page 4: Green Team Draft

April 2014: 1.70 Billion Listening Hours

http://rack.1.mshcdn.com/media/ZgkyMDEyLzEyLzA0LzM5L3Nwb3RpZnl3aG9wLmJITy5qcGcKcAl0aHVtYgk5NTB4NTM0IwplCWpwZw/90aed760/71e/spotify-­‐who-­‐pandora-­‐surges-­‐past-­‐150-­‐million-­‐registered-­‐users-­‐81bd5da876.jpg

     Since  every  1,000  listening  hours  costs  Pandora  approximately  $18  in  licensing  fees,  and  listening  hours  for  April  2014  were  1.70  billion,  the  company  is  currently  paying  roughly  $18  million  each  month  for  licensing  rights.  This  does  not  include  product  development,  administraEve,  markeEng,  or  any  other  costs  incurred  by  the  company,  which  are  all  increasing  markedly  each  year.

Wednesday, May 21, 14

Page 5: Green Team Draft

Pandora’s Revenue Streams (millions)

82%

19%

Paid SubscriptionsAdvertisements

Current      Pandora  is  currently  aGempEng  to  recoup  these  costs  almost  enErely  through  paid  adverEsements:  last  year,  ads  accounted  for  81.5%  of  the  company’s  total  revenue.  Considering  Pandora’s  net  loss  of  $27.017  million  in  its  2013  fiscal  year,  this  is  not  a  sufficient  method  for  the  business.  

Wednesday, May 21, 14

Page 6: Green Team Draft

Pandora’s Registered Users

99%

1%

PaidUnpaid

Current

98%

2%

PaidUnpaid

After      Only  1%  of  Pandora’s  250  million  registered  users  currently  pay  for  the  Pandora  One  subscripEon  service.  We  predict  that  the  new  campaign  will  convince  1%  of  registered  users  to  switch  to  Pandora  One  each  year,  which  will  double  Pandora’s  current  revenue  stream  from  subscripEons.  

Wednesday, May 21, 14

Page 7: Green Team Draft

Pandora’s Revenue Streams (millions)

82%

19%

Paid SubscriptionsAdvertisements

Current

69%

31%

Paid SubscriptionsAdvertisements

AfterWhat  does  this  mean  for  the  company?  An  increase  of  roughly  $111  million  each  year,  which  would  successfully  break  its  cycle  of  deficit  and  pull  Pandora  into  the  realm  of  profitable  business.

Wednesday, May 21, 14

Page 8: Green Team Draft

Pandora Radio’s Solution

http://images.mobilenapps.com/data/images/full/6973/pandora-­‐one.jpg?w=500

     Our  plan’s  three  step  process  will  increase  user  desire  to  purchase  a  Pandora  One  subscripEon  through  three  methods:  

Wednesday, May 21, 14

Page 9: Green Team Draft

Pandora Radio’s Solution

1) Obtaining Licensing Rights & Adding Discography Functionality

 giving  Pandora’s  loyal  users  funcEonality  they  have  been  waiEng  for  by  allowing  them  to  stream  enEre  discographies  through  the  paid  service;  

http://images.mobilenapps.com/data/images/full/6973/pandora-­‐one.jpg?w=500

Wednesday, May 21, 14

Page 10: Green Team Draft

Pandora Radio’s Solution

1) Obtaining Licensing Rights & Adding Discography Functionality

...increasing  product  awareness  by  providing  informaEon  about  its  benefits  throughout  the  website  and  mobile  applicaEons;  

2) Work on the Platform to Better Promote Pandora One

http://images.mobilenapps.com/data/images/full/6973/pandora-­‐one.jpg?w=500

Wednesday, May 21, 14

Page 11: Green Team Draft

Pandora Radio’s Solution

1) Obtaining Licensing Rights & Adding Discography Functionality

...and  providing  a  more  convenient  method  to  pay  by  offering  yearly  subscripEons  at  a  discounted  price  of  $50.

2) Work on the Platform to Better Promote Pandora One

3) Adding Yearly Subscription Option

http://images.mobilenapps.com/data/images/full/6973/pandora-­‐one.jpg?w=500

Wednesday, May 21, 14

Page 12: Green Team Draft

Pandora Radio’s Solution

1) Obtaining Licensing Rights & Adding Discography Functionality

     Many  of  Pandora’s  compeEtors,  such  as  SpoEfy  and  Rhapsody,  already  allow  users  to  stream  an  arEst’s  enEre  catalog,  and  Pandora  currently  has  a  discography  funcEon  that  provides  samples  of  each  song  for  the  listener.  With  our  proposal,  the  discography  porEon  of  Pandora’s  service  would  receive  an  upgrade  for  subscripEon  users  to  include  the  availability  of  full  tracks  to  be  streamed  on  demand,  instead  of  just  through  the  radio’s  shuffle-­‐type  funcEon.  

http://www.pandora.com/gogol-­‐bordello/gypsy-­‐punks-­‐underdog-­‐world-­‐strike

Wednesday, May 21, 14

Page 13: Green Team Draft

Pandora Radio’s Solution

1) Obtaining Licensing Rights & Adding Discography Functionality

This  step  of  our  proposal  is  targeted  towards  Pandora’s  loyal  user  base,  which  consisted  of  76  million  acEve  listeners  at  the  end  of  April  2014.  This  will  likely  be  the  most  costly  part  of  our  plan  to  implement,  as  Pandora  will  need  to  consult  with  a  copyright  and  licensing  lawyer  to  make  sure  it  has  the  proper  rights  for  this  funcEonality.  However,  we  expect  this  to  not  be  a  significant  issue  since  the  company  already  has  the  rights  to  stream  the  songs;  they  are  just  not  on  demand.

http://sonicweekly.com/articles/wp-­‐content/uploads/2012/09/PRO-­‐Logos1.png

Wednesday, May 21, 14

Page 14: Green Team Draft

Pandora Radio’s Solution

     The  second  step  of  the  plan  involves  Pandora  promoEng  its  subscripEon  service  internally  by  adding  more  informaEon  and  links  throughout  the  website  and  mobile  applicaEons;  for  example,  on  the  discographies  page,  a  link  can  be  added  to  noEfy  a  listener  that  they  can  stream  albums  in  full  by  upgrading.

2) Work on the Platform to Better Promote Pandora One

“Want to hear the full album? Upgrade to Pandora One now!”

http://www.pandora.com/gogol-­‐bordello/gypsy-­‐punks-­‐underdog-­‐world-­‐strike

Wednesday, May 21, 14

Page 15: Green Team Draft

Pandora Radio’s Solution

In  addi'on,  the  launch  page  of  the  website  should  include  a  link  to  the  Pandora  One  page,  detailing  the  benefits  and  differences  between  a  free  and  paid  account.  

2) Work on the Platform to Better Promote Pandora One

http://www.pandora.com/account/register

Learn More About Pandora One

Wednesday, May 21, 14

Page 16: Green Team Draft

Pandora Radio’s Solution

2) Work on the Platform to Better Promote Pandora One

The  registra'on  page  that  is  currently  linked  on  Pandora’s  home  page  does  not  even  men'on  Pandora  One!  It’s  great  that  users  can  sign  up  for  free,  but  it  would  be  beCer  to  give  them  all  their  op'ons  first.  Instead  of  this  Register  for  free!  box  being  centered  on  the  Register  page,  there  should  be  a  second  form  on  the  page  allowing  users  to  sign  up  for  Pandora  One,  with  a  link  to  more  informa'on.

http://www.pandora.com/account/register

Wednesday, May 21, 14

Page 17: Green Team Draft

Pandora Radio’s SolutionLearn More About Pandora One

Current Pandora Android Application with Ad

Current Pandora Android Application Menu Bar

(Where’s Pandora One?)

Current Pandora Android Application Pandora One

Upgrade Banner (only visible when ads present)

Current Pandora Android Application Pandora One

Upgrade After Banner (Where is the list of benefits?)

Wednesday, May 21, 14

Page 18: Green Team Draft

Pandora Radio’s Solution

Providing  a  more  convenient  method  to  pay  by  offering  yearly  subscrip7ons  at  a  discounted  price  of  $50.  Script  not  finalized.

3) Adding Yearly Subscription Option

http://blog.pandora.com/2014/03/18/6128/comment-­‐page-­‐1/

Summarize  the  organiza/onal  opportuni/es  concerning  the  customers  and  collaborators.  Highlight  key  areas  that  are  applicable  to  your  business  proposal.

Wednesday, May 21, 14

Page 19: Green Team Draft

http://investor.pandora.com/phoenix.zhtml?c=227956&p=proxy

A  brief  company  overview  is  provided  with  an  explana/on  the  company  goals,  objec/ves  &  current  market  posi/on.    

Wednesday, May 21, 14

Page 20: Green Team Draft

http://investor.pandora.com/phoenix.zhtml?c=227956&p=proxy

Wednesday, May 21, 14

Page 21: Green Team Draft

http://investor.pandora.com/phoenix.zhtml?c=227956&p=irol-­‐presentations

Pandora Radio’s Goals

Wednesday, May 21, 14

Page 22: Green Team Draft

No Concern For Collaborators

This would be the slide that details how the genome project will still hit the target market for ad placement. As there will always be majority free users. our prediction is a small %.

http://cdn.arstechnica.net/wp-­‐content/uploads/2011/01/music-­‐genome-­‐list-­‐ars.jpg

I really think this slide needs to be here so we can explain how pandora will not loose their ad revenue from this change.

Wednesday, May 21, 14

Page 23: Green Team Draft

Registered Users of Competitors

85%

9%

7%

Pandora RadioSirius XMiTunes Radio

Summarize  the  external  market;  what  is  going  on  with  the  compe//on,  and  the  business  climate.  

Wednesday, May 21, 14

Page 24: Green Team Draft

Pandora’s Market Share

Summarize  the  external  market;  what  is  going  on  with  the  compe//on,  and  the  business  climate.  

Share of total U.S. radio listening for Pandora in April 2014 was 9.28%

This slide is not yet complete!

Wednesday, May 21, 14

Page 25: Green Team Draft

Implementation Maximum Cost

$5,000 Implementing Web Design & Adding Pandora One Yearly Subscription

$5,000 Legal/Licensing Fees

+

$10,000

Wednesday, May 21, 14

Page 26: Green Team Draft

Projection Dates/Time Frame

1 August 2014 - 1 October 2014/ New Web Design

1 August 2014 - 1 October 2014/ Adding Yearly Subscription Option

1 August 2014 - 1 January 2015/ Obtaining Licensing Rights & Adding Discography Functionality

Wednesday, May 21, 14

Page 27: Green Team Draft

Projection Dates/Time Frame Cont.

April 2015/ Expected 25% Increase in Paid Subscribers

August 2015/ Expected 50% Increase in Paid Subscribers

August 2016/ Expected 100% Increase in Paid Subscribers

August 2017/ Expected 10% Increase in Paid Subscribers

Wednesday, May 21, 14

Page 28: Green Team Draft

Out of Debt in 1 Year

1% = $111 Million1% of Registered Users Making the Switch to Pandora One’s Annual

SubscriptionWednesday, May 21, 14

Page 29: Green Team Draft

Still to come: Effect on company’s operations,

communicating the solution to customers, ethics & responsibility, evaluating the

strategy’s success.

Thank you! Any questions?

Wednesday, May 21, 14