19
OPENING QUESTIONS HOW MANY OF YOU HAVE HAD TO DEAL WITH THE PRESS? HOW DID IT GO?

Gurbst - Presentation to ca superintendents

  • Upload
    casupts

  • View
    92

  • Download
    2

Embed Size (px)

Citation preview

  • 1.OPENING QUESTIONS HOW MANY OF YOU HAVE HAD TO DEAL WITH THE PRESS? HOW DID IT GO?

2. Why spend this much time on COMMUNICATIONS CONTROLING YOUR MESSAGE ADDRESSING PUBLIC PERCEPTIONS AND COUNTLESS STAKE HOLDERS ENHANCING THE IMAGE OF YOUR DISTRICT 3. EDUCATORS AS COMMUNICATOR THIS IS NOW EXPECTED FROM SCHOOLS SCHOOLS AND EDUCATORS HAVETRADITIONALLY OPERATED AS A SEPARATE WORLD NONE OF YOU HAVE FAILED AT THIS, YOU JUST HAVE NOT BEEN TRAINED TO DO THIS KIND OF WORK 4. WHAT CHANGED TECHNOLOGY HAS LOWERED THE BAR SO PEOPLE BELIEVE THEY HAVE A RIGHT TO KNOW MORE NOW THAN EVER BEFORE. ANYONE WITH A CELL PHONE AND ACCESS TO THE INTERNET IS A JOURNALIST AND CAN MAKE YOUR SCHOOL A INSTANT SENSATION, OR A LIVING HELL. 5. AS A RESULT IF YOU DONT PROVIDE THE ANSWERSRUMORS AND MISINFORMATION BECOME FACTS 6. THREE KEY TIPS TIMELINESS TONE TRUTH 7. SCENARIO BREAK INTO SMALL GROUPS AND WORK THROUGH THIS SCENARIOWHAT WOULD YOU DO IN THIS SITUATION? BE PREPARED TO SHARE IN 15 MINUTES 8. SCENARIO VIDEO 9. ROAD MAP SPECIFIC TOOLS FOR DEALING WITH THE PRESS 10. WHAT DO I DO WHEN A REPORTER CALLS COLLECT YOUR THOUGHTS AND THEN YOU OR YOUR PRESS PERSON SHOULD CALL THE REPORTER BACK AS SOON AS POSSIBLE. 11. WHAT IF I CANT ANSWER THE QUESTIONS I HAVE TO PROTECT PRIVACY OR I HAVE A LEGAL RESTRICTION I DONT KNOW THE ANSWER 12. REPORTERS TACTICS I FEEL LIKE I TALK TOO MUCH WHEN A REPORT CALLS. HOW DO I AVOID MAKING THAT MISTAKE? IT FEELS LIKE A REPORTER ALREADY HAS HIS/HER STORY WRITTEN AND ARE JUST CALLLING FOR MY COMMENT. HOW DO I RESPOND? 13. STORY GOES TO PRESS AND IT IS WRONG CALL THE REPORTER AND ASK QUESTIONS USE SOCIAL MEDIA AND COMPETING MEDIA OUTLETS DIRECT COMMUNICATION TO YOURCOMMUNITY AND PARENTS, INCLUDING EMAILS AND LETTERS AND TOWN HALL MEETINGS CALL THE REPORTERS BOSS 14. CRISIS MANAGEMENT THERE ARE TWO TYPES OF CRISES: 1. SEEMS SMALL AND MAYBE IT WILL PASS OR 2. YOU KNOW IT IS A SERIOUS PROBLEM THE SAME RULES APPLY 15. SOCIAL MEDIA SHOULD YOU RESPOND TO EVERY BLOG, FACEBOOK POSTING? SHOULD YOU BE TWEETING? SHOULD YOU RESPOND TO A CRISIS ON THE SCHOOL WEBSITE? WHAT ABOUT EMAIL? 16. INTERVIEWS WHEN SHOULD YOU AGREE TO DO ANINTERVIEW IN PRINT OR ON TELEVISION? IF YOU HAVE A PRESS PERSON, SHOULD YOU TAKE HIM/HER WITH YOU TO THE INTERVIEW? HOW SHOULD YOU PREPARE FOR AN INTERVIEW? 17. GOOD NEWS HOW CAN YOU GET REPORTERS TO COVER GOOD NEWS STORIES IN YOUR DISTRICT? IF YOU CANT GET A REPORTER TO COVER THESE STORIES, WHAT CAN YOU DO TO GET THE GOOD NEWS OUT TO THE PUBLIC? 18. ESTABLISH A RELATIONSHIP WITH REPORTERS 1. TAKE THEM TO LUNCH, COFFEE, DRINKSINTRODUCE YOURSELF AND LISTEN TO WHAT THEY HAVE TO SAY ABOUT YOUR DISTRICT 2. CHECK IN OCCASIONALLY WITH NO AGENDA 3 GIVE REPORTERS A HEADS UP WHEN YOU CAN 4. NEVER LIE OR SWEETEN THE TRUTH. 19. TAKING YOUR QUESTIONS SHARE EXPERIENCES