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LIVE Hot Transfers In Education
LIVE Hot Transfers In Education
Founded in 2004, DoublePositive is located in Baltimore’s high-tech waterfront community, home to some of the region’s most successful Internet startups and marketing-driven organizations.
• Venture-backed• 30 employees• $9 million annual revenue
Who We Are
What We Do
LIVE Hot Transfers are genuinely interested and qualified consumers delivered to your customers by phone using the DoublePositive platform, a proprietary combination of technology, process, an call center services.
Live TransferThe call center agent transfers the call to an enrollment advisor, and the enrollment process continues between the enrollment advisor and the consumer.
Live ContactDoublePositive’s call center agent contacts the consumer, verifies the consumer’s information and confirms their interest in speaking with an enrollment advisor.
Interested ConsumerConsumers express interest in more information by submitting an online form or calling a toll-free number. DoublePositive gathers lead data and sends it to a call center in real time.
Banner Ads Clicks Leads HotTransfers
The Evolution of Online Marketing
Vertical Offerings
LIVE Hot Transfers are currently being offered in the following Industry Verticals:
- Mortgage
- Debt Settlement
- Education
- Insurance
The Typical Enrollment Process
Begin Enrollment Presentation
Confirm Interestand Qualify
Make Contact
Enrollment Marketing Options
Raw Lists Make ContactMake Contact
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En
roll
En
roll
Qu
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EnrollEnrollMake ContactMake ContactData Leads
EnrollEnrollHot Transfers
It’s So Simple
Ok. I’ve got it. DoublePositive contacts, qualifies and transfers…
So what’s the big deal?
We have spent 3 years and millions of dollars doing nothing else
• Infinite scalability up and/or down
• Enormous efficiency gains and capacity increases
• Only pay per transfer
• No set-up fee
Our Process
Scrub Data to remove dupes,bad data, etc.
Score Lead Quality using proprietary algorithm that takes into account, data, geography, historical results, etc.
Import Leadsreal time via custom web service or batch via private extranet upload tool
Assignment Optimization Optimum sales professional selected automatically for call center rep based on customizable criteria
Fail
Outbound Optimization Approved leads that match current user/customer demand orders are separated and forwarded.
High Cycle
No Matches
Outbound Dialing Call Center connects with consumer using custom, targeted scripts
Matches
Repeat 7 TimesIf No Connection
Final Disposition captured and delivered in real time via web service or private extranet reporting service
No
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ecti
on
Where We Add Value
Increase Value from Lower-Scored Leads Since our process can work thru leads more effectively than most sales teams, we have been used to work thru the lower half of a batch of scored leads, so that the out-bound sales team is only working the highest scored leads, and our platform is used to work the lower half.
Convert Data Leads to Qualified In-Bound Calls Allow firms that prefer In-bound over Out-bound sales models to be able to take advantage of traditional Internet data leads, which is the most common type of lead available today.
Increase Lead Consumption Capabilities Since there is so much time consumed in the contacting/qualifying/confirming interest stage of the sale, firms are often limited in the volume of data leads they can effectively consume. By converting some or all of these to Hot Transfers, the volume of leads that can be consumed effectively can more than triple.
Improve Call Center Utilization Since we incorporate efficient use of call center services as needed in our core offering, we provide firms with an easy and scalable method of employing call center services in a flexible and pay-per-use model that can be doubled in strength, or completely turned off, at the flick of a switch.
Increase Staff Utilization Since on average, a sales professional only spends 20%-30% of his/her time selling; the other 70%-80% contacting/qualifying/confirming interest, we allow firms to better utilize their investment in people and infrastructure by allowing their sales professionals to spend 100% of their time selling.
Where Hot Transfers May Not Add Value
• Low Lead VolumesIf a client has an out-bound team, but is unable to keep them full with new Data Leads either because of cost or availability, then Hot Transfers may not make sense. This is because they are already paying the outbound staff, and they probably have the time to work thru the leads. If they can cut staff, then Hot Transfers may add value to help increase utilization of the new reduced staff to produce the same or better results.
• No Inbound capabilitiesIf a customer doesn’t have the ability to receive in-bound calls, then Hot Transfers will not work.
Supply Portal
Supply Portal
Client Portal
LIVE HotTransfers
Platform Offering – For Schools
Lead SuppliersLead Suppliers
• Turn your Internet leads into in-bound calls
• Maximize transfers in the first 3 days then work the remainder as usual
• No set-up fee… you only pay per transfer
• More than triple lead volume capabilities per sales transaction
• Provides controls to optimize in-bound and out-bound mix
SchoolSchool
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LIVE HotTransfers
Lead SuppliersLead Suppliers SchoolSchool
Private Label Offering – For Suppliers
• Turn your Internet leads into in-bound calls
• Maximize transfers in the first 3 days then work the remainder as usual
• No set-up fee… you only pay per transfer
• More than triple lead volume capabilities per sales transaction
• Provides controls to optimize in-bound and out-bound mix
DoublePositive Marketing Group, Inc.
1501 S. Clinton StreetBaltimore, MD 21224
888-DPOSITIVEchat.doublepositive.com
Brian Ocheltree – [email protected] – 443-278-8590
DoublePositive Marketing Group, Inc.
1501 S. Clinton StreetBaltimore, MD 21224
888-DPOSITIVEchat.doublepositive.com
Brian Ocheltree – [email protected] – 443-278-8590
CONTACT US NOW TO GET STARTED!
