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HUMAN RESOURCES MANAGEMENT OF THE FIRM: CONFLICTS WITHIN THE ORGANIZATION
Gosteva A, Perova Y, Fefelova M, Dangi A, Zvonova S
1. Introduction
2. Human resource management (HRM)
2.1 Human resources policy
2.2 Human resources functions
3. Conflicts within organization
3.1 Sources of conflicts
3.2 Methods of resolving conflict
4. Conclusion
5. Bibliography
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Human resource management can be said to be the responsibility of all those who manage people as well as a description of persons who are employed as specialists
Intoduction
Human resources manager is conсerned with integrating the workforce, motivating and training a and extending the skills of worker.
Human Resource Management (HRM)
Human resource policies are concerned with providing an effective organizational structure, manning it with appropriate personnel and securing optimum working conditions.
Human Resources Policy
Recruitment
Safety
Training and Development
Compensation and Benefits
Compliance
Employee Relations
HRM Functions
Conflicts within organization
Environmental factors
Job
Goals
Money
Authority and power
Nature of work itself
Sources of conflict
Model A - Unitary.
Model C - Class conflicts.
Model B - Pluralist.
Theories and suggest ways in which conflict may be prevented
Participative style of leadership
Job design
Communications
Collective bargaining
Informal bargaining
Productivity bargaining
Job consultation
Methods of resolving conflict
The co-operation of workers must be obtained if the business is to run smoothly.
HRM activity is directly connected with employees and of some HR policy or function is not done properly, there is a great chance of conflict within organization
There are several sources of conflicts: money, goals, environmental factors, authority and power, nature of work itself.
All in all, if there is a conflict within organization, the human resources department, HR, is the first who acts as a mediator between employees and managers
Human resource management is that part of the process of management that is concerned with the maintenance of human relationships and ensuring the physical well-being of employees so that they give the maximum contribution to efficient working.
Conclusion
1. Human Resource Management – Lloyd L. Byars and Leslie W. Rue
2. Modern Business Administration. Sixth edition. – Robert C. Appleby
3. Human Resources Management – Wendell L. French
Bibliography