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Courting Influencers
Dr. Jim BarryFebruary 2014
Developing Measurable Influencer Outreach Strategies
© 2015 MKT 5585 Slide 3
The Ultimate QuestionStart organically growth, then jumpstart audience development
© 2015 MKT 5585 Slide 4
Why Influencer Marketing?
Audience Growth
Social Advertising
Influence Outreach
Brand Ambassadors
Thought Leadership
Employee Advocates
Building Audiences/Followers• Advertising for Followers Helps Initial Audience Boost• Employee/Brand Advocates Help Long-Term
Engagement• Thought Leadership Slowly Showcase Content• Influencers Provide Best Opportunity for Reach,
Engagement & Credibility
© 2015 MKT 5585 Slide 5
Why Influencer Marketing?Nothing to Say No Audience
InfluencerSomething to Say
OR
Influencer’s Audience
© 2015 MKT 5585 Slide 6
Traditional Ways to Gain Influence
PR Channels Tough to Convert• Venues need celebrity status• Offline follow-up erodes impact• Timing & settings are challenging• Reach is a “one time” opportunity• Audience is too narrow
Too Narrow
© 2015 MKT 5585 Slide 7
Social Ways to Gain Influence
Help the Influencer’s Audience• Lead commentaries• Recognize• Validate• Help with audience agenda• Extend audience reach
© 2015 MKT 5585 Slide 9
Value of Influencer Outreach
Building an Audience• Activating all channels (Google+, Facebook,
Twitter, LinkedIn)• Getting access to their mic (social capital)• Staying on their radar (lists)
© 2015 MKT 5585 Slide 10
Value of Influencer Outreach
Spreading the Word Long-term• Share-worthy for social reach (new,
entertaining)• Talk-worthy for engagement (chat
stimulating)• Link-worthy for SEO (validating research)
© 2015 MKT 5585 Slide 11
Value of Influencer Outreach
What’s in it for Them (influencers)?• Future engagements or research• Influencer name on content (assumed
credible)• Validates their choice of you as speaker
© 2015 MKT 5585 Slide 12
Value of Influencer Outreach
Establishing Engagement• Sparking conversations for more shares• Inter-conversation incentives for name
recognition• Name recognition for future
correspondence
© 2015 MKT 5585 Slide 13
Developing Measurable Influencer Outreach Strategies
Influence Outreach Programs• Find out who scores high on
• Reach• Resonance• Relevance
• Get on radar by providing unique value • Give them bragging rights• LEAVE THEM ALONE!
© 2015 MKT 5585 Slide 15
Helping Influencers
• Research• Academic Audience
• Inspirational Content• Story Commentary
• Education• Latest Insights
• Energetic Audiences• Humorous Topics
© 2015 MKT 5585 Slide 16
Developing Measurable Influencer Outreach Strategies
Measure Outreach as a Campaign• Attempt “Social Media ROI” but at
campaign/engagement level• Establish realistic but aggressive stretch goals• Develop “influence” and “engagement” metrics
© 2015 MKT 5585 Slide 18
Developing Measurable Influencer Outreach Strategies
• Campaign Goal Metrics• Influence
• Klout boost of 5 pts.• 20 Twitter Followers with Klout > 60 • 10 Twitter Followers with Klout > 70• 3 Twitter Followers with Klout > 80• 5 Added to Google Circles with Klout > 70• 5 Added as LinkedIn Connections with Klout > 70
• Campaign Stretch Goals• Influence
• Klout boost of 10 pts.• 50 Twitter Followers with Klout > 60 • 25 Twitter Followers with Klout > 70• 8 Twitter Followers with Klout > 80• 10 Added to Google Circles • 10 Added to LinkedIn Connections
© 2015 MKT 5585 Slide 19
Developing Measurable Influencer Outreach Strategies
• Campaign Goal Metrics• Engagement
• 2+ 2-way dialogs with (4) Tier One• 3+ 2-way dialogs with (6) Tier Two• 4+ 2-way dialogs with (6) Tier Two• 1 Blog Comments from Tier One• 2 Blog Comments from Tier Two• 3 Blog Comments from Tier Three• 3+ Posts on Google+
• Campaign Stretch Goals• Engagement
• 4+ 2-way dialogs with (4) Tier One• 6+ 2-way dialogs with (6) Tier Two• 8+ 2-way dialogs with (6) Tier Two• 2 Blog Comments from Tier One• 4 Blog Comments from Tier Two• 6 Blog Comments from Tier Three• 6+ Posts on Google+
© 2015 MKT 5585 Slide 20
Developing Measurable Influencer Outreach Strategies
• Campaign Goal Metrics• Traffic
• Alexa Rank to 2.5M• 1000 Shares on Blog Post• 2nd Page Appearance on Keyword Phrase
• Campaign Stretch Goals• Traffic
• Alexa Rank to under 500K• 3000 Shares on Blog Post• 1st Page Appearance on Keyword Phrase
© 2015 MKT 5585 Slide 21
Developing Measurable Influencer Outreach Strategies
Case Example: Influence Outreach Objectives for My Brand• Get top influencers to endorse book• Boost credibility of workshops & certificate courses with social proof
• Boost Klout score, website referrals & meaningful LinkedIn endorsements• Get locally connected to leaders (Social Boom, Marketing Nutz, Social Media Examiner)• Expand professional connections on Google+ and LinkedIn
© 2015 MKT 5585 Slide 22
Developing Measurable Influencer Outreach Strategies
My Influence Outreach Strategy1. Top 25 Social Media Books from an
Academic Perspective• Below goals due to stalled roll-out & unfavorable
reaction to lower ranked books• Needs a catalyst to recharge
2. Influence Outreach Content Campaign A. Archetype study (Aug 24th – Sept. 2nd)B. Top expert feature piece
© 2015 MKT 5585 Slide 23
Developing Measurable Influencer Outreach Strategies
Campaign Strategy• Provide influencer value in the form of recognition and useful content for influencer’s followers
• Recognize influencer as leader in field• Develop exercise for audience engagement
• Get influencers to collaborate around talkworthy study • Build comment trail• Stimulate ongoing engagement
• Get champions to evangelize• Marsha Collier (Klout of 87)• Kim Garst (Klout of 87)• Lee Odden (Klout of 80)
© 2015 MKT 5585 Slide 24
ResultsBuilding an Audience
• 18 Google+ circles of Tier 1 & 2 influencers• 4 key LinkedIn invites• One key Twitter list• 800+ new Twitter followers (50+ Twitter
followers of Klout > 70)• Personal Klout hit 60
© 2015 MKT 5585 Slide 28
Value of Influencer Outreach
Spreading the Word Long-term• Share-worthy for social reach (new,
entertaining)• Talk-worthy for engagement (chat
stimulating)• Link-worthy for SEO (validating research)
© 2015 MKT 5585 Slide 30
Creating Search Engine Traction
Social Media Influencers Rising
Social Media Influencer
Klout Falling
Social Media Influence Rising
Influence marketing Flat
Social Media Leaders Rising
Social Media Experts Falling
© 2015 MKT 5585 Slide 34
CREATING AN INFLUENCE OUTREACH PROGRAM
Talk-worthiness
© 2015 MKT 5585 Slide 40
Value of Influencer Outreach
Benevolence Pays Off• Klout scores leveled the playing field• Analysis earned respect of key players• Recognition was validated by study results
© 2015 MKT 5585 Slide 44
Value of Influencer Outreach
Establishing Engagement• Sparking conversations for more shares• Inter-conversation incentives for name
recognition• Name recognition for future
correspondence
© 2015 MKT 5585 Slide 47
Summary – Influence Mktg Hits on All Cylinders
Outreach Engagement• Provided avenue to attract and engage key influencers
• Inter-cooperation as an incentive• Talkworthiness w/influencer audiences allowed way for influencer to gain bragging rights• Social Media Book reviews were revitalized• Ongoing engagement continued with 10+ followers
• Influence provides boost to followers• Gained several hundred followers and jumpstarted Google+ circles• Many are hoping to showcase their own qualifications as a social media influencer
• Missed some goals due to:• Not paying attention to detail• Too aggressive or too slow a response
New Followers
•Multi-Channel
•Reach, Relevance, Resonance
• Lists
Content Reach
• Share-worthy
• Link-worthy
•Talk-worthy
Endorsement
•Thought leadership
•Comment trail
• Brand sentiment
Follow-up Engagement
• Inter-chat
• Future content
• Study expansion
© 2015 MKT 5585 Slide 48
Why Influencer Outreach?
Measurability
Contests
Influence Outreach
Online Events
Email Campaigns
Influencer Outreach Permits Engagement Measurability
• Campaign-style activity allows isolation of ROI-enabled metrics