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A presentation by Stephen Francoeur at the Suffolk Cooperative Library System, 23 November 2009.
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Innovation at the Reference Desk
Stephen Francoeur23 November 2009
Presentation to the Suffolk Cooperative Library System
Companion Website
http://sites.google.com/site/innovationattherefdesk/
Points of Service
Self Help
Research Consultations
Outreach Reference
Learning Commons
Instruction and Reference
Image CreditsSlide 1: NJLA: New Jersey Library Association. “Douglass ref desk.” Flickr, 9 October 2009. Web.
Slide 3: Dux, Kriz. “Langjökull (2008.05.31) #11.” Flickr, 19 September 2008. Web.
Slide 7: misterbisson, Casey. “Lichen.” Flickr, 25 March 2006. Web.
Slide 9: springm/Markus Spring. “Fisherman with sailfish, Batticaloa, Sri lanka II.” Flickr, 2 February 2009. Web.