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Case Interview Workshop2005 (3).ppt
Group
Ghanshyam MishraAruna ChauhanHimanshu RaghavBhawna GuptaVineet Kumar
171 179 156 162 169
Interviews
An interview is a conversation, usually between two people, that is confined to specific subject. The role of the interviewer is to seek information and that of the interviewee is to provide information.
Types of Interview
1.Grievance
Interview
2.Panel Interview
3.Telephonic
Interview
4.Stress Interview
Contd…
5.Exit Interviews
6.Appraisal
Interviews
7.Behavioral
Interviews
8.Structured and
unstructured
Interviews
interviewers are Looking for..
Expertise/intelligence Ability Collegiality Fit with the group
• Research• Working• Temperament
Prospects for success• Proven track record• Ambition/energy
Long-term interest in the job/(Company)
Indicators of these attributes
• Clarity of presentation
• Ability to think on your feet
• Thoughtfulness in answering questions
• Depth of questions asked
• Focus toward questions/defensiveness
• Attitude• Body Language
Case Interview Workshop2005 (3).ppt
Skills & Desired Behaviors That an Employer May Be Looking for
Decision making & problem solving
Leadership
Motivation
Communication
Interpersonal skills
Planning & organization
Critical thinking skills
Teamwork
Ability to influence others
Adoptability
Attention to detail
Honesty/integrity
Energy
Independence
Listening
Organizational
Management
Risk taking
Work standards
Interviewers Preparation
Ask questions that allow the candidate to do at least 70% of the talking.Avoid Questions that can be answered in ‘yes’ or ‘no’. Phrase your questions properly.Ask only one question about one subject at a time.Ask easy questions first.Spend time writing and recording the candidates
skills.
Interviewers Preparation
Nod occasionally to let the applicant know that you are listening.
If the applicant does not respond right away to question, give him time.
Follow up: ask the person to tell you more, to give more details.Give alternate between easy and difficult one’s.
After this allow the candidate to ask you questions related to job
Interviewers Preparation
Close the interview by asking the candidate if anything he/she would like to add on.
Spend at least 30 minutes reviewing your notes.
Interviewee (Candidate’s) Preparation
Dress appropriately.Carry your testimonials in a professional looking portfolio.Do your research and know the type of interview you will be encountering.Do plan to arrive about 10 minutes earlyBring an extra copy of your résuméGreet the interviewers with a smile and be positive.
Case Interview Workshop2005 (3).ppt
Interviewee preparation..…
Be comfortable in discussing everything on your resume.Utilize non-verbal communication to show your interest. This may include maintaining proper eye contact, smiling, nodding your head and sitting upright in your chair.Listen attentively to the interviewer.Let the interviewer control the question while you control the answers.
Interviewee preparation…
Be comfortable in discussing everything on your resume.Utilize non-verbal communication to show your interest. This may include maintaining proper eye contact, smiling, nodding your head and sitting upright in your chair.Listen attentively to the interviewer.Let the interviewer control the question while you control the answers.
Interviewee preparation……
If you do not know the answer to a question, do not be afraid to admit it.Pause before answering to consider all facts.Do not open yourself to areas of questioning that could pose difficulties for you.Focus and Re-focus on your strong points.Do close the interview by telling the interviewers that you want the job and asking about the next step in the process.
Case Interview Workshop2005 (3).ppt
Typically a company determines skill sets by doing a detailed analysis of the position they are hiring for.
It is helpful if you do this too in preparation for the interview by asking yourself some questions such as:
• What are the necessary skills to do this job?
• What makes a successful candidate?
• What would make an unsuccessful candidate?
• What is the most difficult part of this job?
This will help you to get a feel for what kinds of questions you may anticipate and what to include in your answers.
Case Interview Workshop2005 (3).ppt
Think like an Employer…
What skills or qualities are needed for a person to be successful in this position?
Case Interview Workshop2005 (3).ppt
Preparing for a Behavioral Interview
Examine your past work experiences, and be aware of what highlights your skills, attributes, and accomplishments
Practice your stories using real-life examples, have specifics that focus on your involvement
Look over skill sets and sample questions here and on suggested websites.
Know your resume and all your experiences well
Be knowledgeable about the job you are applying for
Case Interview Workshop2005 (3).ppt
Sample Behavioral Interview Questions
Describe a time when you were faced with a stressful situation that demonstrated your coping skills.
Tell me about a time when you had to use your persuasion skills to influence someone’s opinion.
Describe a situation when you were able to have a positive influence on the actions of others.
What have you done in the past to contribute toward a teamwork environment?
Case Interview Workshop2005 (3).ppt
More BI Questions…
Describe a recent unpopular decision you made and what the result was.
Give me an example of a time when you had to keep from speaking or making a decision because you did not have enough information.
How do you decide what gets top priority when scheduling your time?
Describe an instance when you had to think on your feet and extricate yourself from a difficult situation.
Case Interview Workshop2005 (3).ppt
Tips For Answering BI Questions
With each question asked, think through what information is being sought – and provide an example from your own experience
Don’t ramble – take a moment to collect your thoughts and organize your answer before replying
Try not to say ‘we’ too often – the interviewer wants to know what ‘you’ accomplished specifically
Use the STAR interviewing technique
Case Interview Workshop2005 (3).ppt
STAR Technique
This is a common strategy for preparing for your interview and answering questions
Situation – describe the situation that you were in
or
Task – describe the task that you needed to accomplish
Action – describe the action you took
Results – What did you accomplish or learn?
Case Interview Workshop2005 (3).ppt
S.T.A.R Example
Question: Tell me about a project you initiated.
Answer: Situation/Task: During my internship last summer I was responsible for managing “ABC” events … I noticed that attendance at these events had dropped by 30% over the past 3 years… Action: I designed a new promotional packet to go out to the local community businesses… collected feedback on our events… organized internal discussions to raise awareness… Result: We utilized ideas from the community, made our internal systems more efficient and visible and raised attendance by 18% the first year.
Case Interview Workshop2005 (3).ppt
Web Sources on Behavioral Interviewing
http://www.brockport.edu/career/behave.htm
http://www.quintcareers.com/behavioral_interviewing.html
http://www.career.vt.edu/JOBSEARC/interview/Behavioral.htm
http://www.umt.edu/career/interviewing/behavior.htm
You can find more helpful interviewing tips under the Interviewing Skills Presentation link.
Case Interview Workshop2005 (3).ppt
Practice Interview Opportunities
Mock Interviews
~Scheduled throughout the semester
~Must be registered on Recruit-A-Duke in order to sign-up
Case Interview Workshop2005 (3).ppt
THANK YOU