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Je t'aime... moi non plus Nikos Manouselis, Agro-Know Technologies (Greece) Christoph Trattner, Know-Center (Austria)

Je t’aime… moi non plus: reporting on the opportunities, expectations and challenges of a real academic-industrial collaboration

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This presentation will be a live exchange of ideas & arguments, between a representative of a start up working on agricultural information management and discovery, and a representative of academia that has recently completed his PhD and is now leading a young and promising research team. The two presenters will focus on the case of a recommendation service that is going to be part of a web portal for organic agriculture researchers and educators (called Organic.Edunet), which will help users find relevant educational material and bibliography. They currently develop this as part of an EU-funded initiative but would both be interested to find a way to further sustain this work: the start up by including this to the bundle of services that it offers to the users of its information discovery packages, and the research team by attracting more funding to further explore recommendation technologies. The start up representative will describe his evergoing, helpless and aimless efforts to include a research activity on recommender systems within the R&D strategy of the company, for the sakes of the good-old-PhD-times. And will explain why this failed. The academia representative will describe the great things that his research can do to boost the performance of recommendation services in such portals. And why this does-not-work-yet-operationally because he cannot find real usage data that can prove his amazing algorithm outside what can be proven in offline lab experiments using datasets from other domains (like MovieLens and CiteULike). Both will explain how they started working together in order to design, experimentally test, and deploy the Organic.Edunet recommendation service. And will describe their expectations from this academic-industry collaboration. Then, they will reflect on the challenges they see in such partnerships and how (if) they plan to overcome them.

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Page 1: Je t’aime… moi non plus: reporting on the opportunities, expectations and challenges of a real academic-industrial collaboration

Je t'aime... moi non plus

Nikos Manouselis, Agro-Know Technologies (Greece)Christoph Trattner, Know-Center (Austria)

Page 2: Je t’aime… moi non plus: reporting on the opportunities, expectations and challenges of a real academic-industrial collaboration

Nikos Manouselis, Agro-Know Technologies (Greece)Christoph Trattner, Know-Center (Austria)

reporting on the opportunities, expectations and challenges of a

real academic-industrial collaboration …blah blah

Page 3: Je t’aime… moi non plus: reporting on the opportunities, expectations and challenges of a real academic-industrial collaboration

the characters

Page 4: Je t’aime… moi non plus: reporting on the opportunities, expectations and challenges of a real academic-industrial collaboration

Nikos• MSc, MΕng, PhD• >140 pubs• 1 post-doc• 1 hybrid research

position• 5 rejected faculty

applications• Agro-Know as a

research hybrid

Page 5: Je t’aime… moi non plus: reporting on the opportunities, expectations and challenges of a real academic-industrial collaboration

“meaningful services around high-quality

agricultural data pools”

http://www.agroknow.gr

Page 6: Je t’aime… moi non plus: reporting on the opportunities, expectations and challenges of a real academic-industrial collaboration

Unorganized Content in local and remote sites

Widgets

Authoring services

Data Discovery Services

Analytics services

Agricultural Data Platform

Ingestion Translate Publishing

Harvesting BlossomCultivation

Organized and structured Content in local and remote

DBs

Educational

Geographical

Bibliographic

Enrichment

Aggregate data from diverse sources

Work with different type

of data

Prepare data for

meaningful services

Educational

Bibliographic

knowledge aggregation and sharing solutions

Page 7: Je t’aime… moi non plus: reporting on the opportunities, expectations and challenges of a real academic-industrial collaboration

ChristophBorn: 24.2.1980, Graz, Austria

•Research Field: Social Computing (so basically my research is centered around Social Networks Analysis, Social (Semantic) System design and Social information access)

•Education: Ph.D. („Dr. techn.“) in Computer Science and a MSc & BSc in Telematics from Graz University of Technology

•Publications (since 2009) : 5 Journals, 24 Conf. Papers, 2 Book Chapter, Publications in for example: WWW, HT, ICWE, Wikisym, SocialCom, ASONAM, etc.

•Currently, I am working as Head of the Social Semantic Research Group and Deputy division manager at the Know-Center, in Graz Austria

Contact: Email: [email protected] Web: http://christophtrattner.infoTwitter: @ctrattner

Page 8: Je t’aime… moi non plus: reporting on the opportunities, expectations and challenges of a real academic-industrial collaboration

Christoph’s team

• 1 Post Doc, 5 Pre Docs (1 more will join in Sept. )

• 2 MSc student• 1 BSc student

DI. Dieter Theiler

DI. Dominik Kowald

Mag. Peter Kraker

Mag. Sebastian Dennerlein

Dr. Elisabeth Lex

Mag. MatthiasRella

Page 9: Je t’aime… moi non plus: reporting on the opportunities, expectations and challenges of a real academic-industrial collaboration

Christoph’s collaborators

Page 10: Je t’aime… moi non plus: reporting on the opportunities, expectations and challenges of a real academic-industrial collaboration

Organic.Edunet

• outcome of EU project “Organic.Edunet” of eContent+ programme (2007-2010)

• based on network of >10 content providers• portal maintained & updated by Agro-Know

and an academic partner (anAP)• evolved through EU project “Organic.Lingua”

(2011-2014) in collaboration with K-C and anAP

Page 11: Je t’aime… moi non plus: reporting on the opportunities, expectations and challenges of a real academic-industrial collaboration
Page 12: Je t’aime… moi non plus: reporting on the opportunities, expectations and challenges of a real academic-industrial collaboration

Organic.Edunet Recommendation• social navigation module exposed through API

– content-based recommendation using tags on resources

– user-based collaborative filtering using multi-criteria ratings

• recommendation of relevant resources within user’s profile– well-hidden, never used– module API developed & supported by Agro-Know– UI & features developed & supported by anAP

Page 13: Je t’aime… moi non plus: reporting on the opportunities, expectations and challenges of a real academic-industrial collaboration

desired: Organic.Edunet “Suggest”

• a real content discovery service suggesting resources to users– interactions used as input to train system– personalised vs. non-personalised version

Page 14: Je t’aime… moi non plus: reporting on the opportunities, expectations and challenges of a real academic-industrial collaboration

desired: explore further

• personalising suggestions of related content when users view an item

Page 15: Je t’aime… moi non plus: reporting on the opportunities, expectations and challenges of a real academic-industrial collaboration

Agro-Know’s perspective

• a service that can become a plug-and-play product– working on top of recommendation API– reusable in all agDiscovery services (sites, portals, apps)

• a service that works, well– tested performance, correct parameters for algorithms

in each context– tested & adaptable UI, to be reused in several

deployments

• a service bundle that we can sell to our clients

Page 16: Je t’aime… moi non plus: reporting on the opportunities, expectations and challenges of a real academic-industrial collaboration

Nikos’ perspective• experiment with multi-criteria recommendation

– continue work that started in PhD– visualisation & UI challenges– find someone to try-that-interesting-idea

• take advantage of large user base & lots of data– Organic.Edunet dataset: ratings & tags already collected – expand to federated data sources of social data

• keep publishing, but not keep on doing research experiments

Page 17: Je t’aime… moi non plus: reporting on the opportunities, expectations and challenges of a real academic-industrial collaboration

Christoph’s & KC’s perspective

• Why is this cooperation valuable for us/me? – Typically it is not too easy to get access to real user data..

• Test algorithms not only “offline” but also online– Currently, we are just playing around with offline experiments

• Test interfaces not only in lab studies – Currently, we are evaluating our interfaces just with expert

interviews or with lab studies • Work towards second doctorial thesis that lies in the context of

recommending “things” (people, resources, annotations) in social semantic networks

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the plan

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bringing it all together

• major activities to take place in next 9 months– offline experiments using existing dataset &

exploring various algorithmic options [summer’13]

– online experiments exploring various service options [autumn’13]

– final service deployment [winter’13-’14]

Page 20: Je t’aime… moi non plus: reporting on the opportunities, expectations and challenges of a real academic-industrial collaboration

evaluation experiments (1/2)

• evaluating algorithms– offline experiment running different

algorithms over offline data that have user preferences

– online experiment with single interface with back end recommendation engine interchanging between algorithm variations

Page 21: Je t’aime… moi non plus: reporting on the opportunities, expectations and challenges of a real academic-industrial collaboration

evaluation experiments (2/2)

• evaluating different visualisations– simple suggested list of resources– simple tag-cloud based faceted browsing– cluster-based bubble interface for browsing bases

on themes

• evaluating data availability/coverage– one interface with selected algorithm with

backend selector that will interchange item catalogue dataset

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research outcomes

• conference publications to make K-C happy– ACM RecSys’14– ACM HT’14

• journal publication to make all happy– ACM TIST Special Issue on Recommender System

Benchmarking

Page 23: Je t’aime… moi non plus: reporting on the opportunities, expectations and challenges of a real academic-industrial collaboration

the challenges

Page 24: Je t’aime… moi non plus: reporting on the opportunities, expectations and challenges of a real academic-industrial collaboration

Nikos’ perspective• productizing & selling

– bundle of services together with K-C or Agro-Know’s product?

– business & costing model?

• time– research mentoring is a luxury for a start-up CEO– should eventually lead to an added-value product– creates bias in product development process (what if

this idea should simply die?)

• trust: what if they are yet-another-anAP?

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Christoph‘s perspective

• Time: Tight timeline – according to Giannis (our project coordinator)

services should be done by Sept. – Not much room for failure

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Christoph‘s perspective

Page 27: Je t’aime… moi non plus: reporting on the opportunities, expectations and challenges of a real academic-industrial collaboration

Christoph‘s perspective

• Data: Sparse data...– Although the portal attracts a lot of people every

day (a bunch of thousands), we currently do not have the data we need to do „real“ cool personalized recommender stuff...

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Christoph‘s PerspectiveOrganic.Edunet CiteULike

Page 29: Je t’aime… moi non plus: reporting on the opportunities, expectations and challenges of a real academic-industrial collaboration

Christoph‘s perspective

• Multilinguality:– Currently the portal provides documents in 42

different languages...how do we handle that?– Well, lucky us, most articles are in English language so

we might handle this by providing our services just to those users?

• Speed: Although our recommendations are pretty fast (almost real-time) how do we handle network delays? Maybe it is better to set up a virtual machine?

Page 30: Je t’aime… moi non plus: reporting on the opportunities, expectations and challenges of a real academic-industrial collaboration

Christoph‘s perspective

• Scalability: What happens if the portal really flies off? Currently, we have almost everthing in memory – Ok we have a big server with 256GB of RAM...and we are using Apache Mahout for some

algorithms (e.g. CF), but how about the other „cool“ algorithms we have developed and that we want to test?

Page 31: Je t’aime… moi non plus: reporting on the opportunities, expectations and challenges of a real academic-industrial collaboration

Christoph‘s perspective

• Sustainability & Trust: Currently, we are pretty fine with Nikos, and he likes our ideas, but what if we want to test new stuff? – Does he allow us to change our services? – Or even worse, he does not allow us to change

anything!

Page 32: Je t’aime… moi non plus: reporting on the opportunities, expectations and challenges of a real academic-industrial collaboration

confession time: why do this

no script!