Kelvin Cantafio - The Power of Innovation

NetHope:

Collaboration for

Social Change

NetChange Week – My Charity Connects

Tuesday June 8, 2010

Kelvin Cantafio, Vice Chair NetHope

1. The Value Proposition

2. NetHope Innovation for Development (I4D)

3. NetHope in Action (Case Studies)

1. Health - MedCheck

2. Emergency Response - Haiti

3. Agriculture – Cassava

4. Education – Tanzania Beyond Tomorrow

4. Q & A

What We Will Cover Today

NetHope’s Unique Value Proposition

NetHope’s Member Organizations

Our Partners

Our Supporters

NetHope’s Partners & Supporters

NetHope’s Award Winning Team

The African Summit Hosted by the Rockefeller Foundation & Microsoft – March 2010

Tech Laureate

Award for IT for

Humanity 2004

Grand Prize Cisco’s

Growing with

Technology Award

2006

NetHope Chairman

Named a Top 100 CIO

NTEN Lifetime

Shared Services

Field Capacity Building

Connectivity

Emergency Response

Innovation for Development

Purpose: Minimal communications available in remote parts

of the world with limited (or no) infrastructure

Purpose: Faster, better coordinated response by agencies

and NGOs to man-made and natural disasters

Purpose: Lack of ICT training and skills is the number one

obstacle to effectiveness in the field

Purpose: Leverage applied to common operational problems

will help close the “Humanitarian Productivity Gap”

Purpose: Creativity is required to deliver effective, practical

ICT solutions for healthcare, education, agriculture,

conservation and financial programs

7

This is NetHope

Shared Services

Field Capacity Building

Connectivity

Emergency Response

Innovation for Development

Rationale: Minimal communications available in remote parts of

the world with limited (or no) infrastructure

Rationale: Faster, better coordinated response by agencies and

NGOs to man-made and natural disasters

Rationale: Lack of ICT training and skills is the number one

obstacle to effectiveness in the field

Rationale: Leverage applied to common operational problems

will help close the “Humanitarian Productivity Gap”

Rationale: Creativity is required to deliver effective, practical,

scalable, ICT platforms in the field

NetHope Addresses Five Critical Needs

7

Technology Matters

The Gap is substantial

“The NetHope Effect”

9

Value to Members

• Increase Staff: extends NGO IT

departments

• Sharing Knowledge: between partners

& members

• Realize Economies of Scale: grants,

purchasing, impact

• Greater impact thru Leverage of ICT:

eliminating duplication of effort and

resources

• Present Unified Face: to donors,

funding organizations and media

Value to Supporters

•Broader Impact: reaching more

beneficiaries thru single point of focus

•Better Social Investment Leverage: lower

cost thru sharing and economies of scale

•Work through NGO CIOs: on-the-ground

reach in emerging markets

•Lower Risk thru Collaborations; members

help each other implement / execute

•Support the Model: NGO collaboration &

leverage

ICT Collaboration Works

“In our study of collaboration

and trust, NetHope stood out

as a powerful example of the

future.” Professor Eric Johnson of Tuck School of

Business, Dartmouth College

14

Emergency Response – The NRK

Parameter EARLY NRK NRK 3Coverage Regional (technology dependent) Nearly Global

ICT Communications Primarily Data, at adequate speeds,

expanded for Voice & Internet

Full Voice, Data & Internet at speeds up to

448/464 kbps for standard IP Data; 128

(256) kbps for IP streaming

Ethernet, Bluetooth and USB

VOIP

SMS

Power Options Multiple: Grid, Generator, Vehicle

Battery

Self Contained: Solar, Grid, Generator,

Vehicle Battery

Time Required for Deployment Several Hours ~15 minutes

Technical Assistance

Requirement

IT Engineer & Support Team Minimal

Weight ~ 60 lbs Under 5 lbs

Portability Suitcase Based (usually carried by

vehicle)

Hand Carried in Backpack or Computer

Case

Cost per Unit ~$30K - $40K ~ $3K - $4K (depending on equipment)

Operating Costs Discounted Rates (when available based on technology used) Lowest Available Telephony

The Network Relief Kit (NRK) enables

communications and networking in the field after

a disaster … NetHope piloted the concept,

tested it in the field – then made significant

improvementsAn Early NRK The NRK 3

NRK: Emergency Innovation

Access Case Study - ICT Skill Building

• Studies found biggest barrier to efficient use of ICT in humanitarian response is skills shortage - All agencies have similar ICT skills gaps

• Successful Pilot Program conducted for NGO Program Workers and IT Professionals with 3 modes of delivery: class room, on-line self paced & webinar

• Global Rollout on track to train 20,000 program workers and 5,000 IT professionals over a three year period … by making training available to all NetHope members in 180 countries via web-based E-Learning … supported by grants, gifts in-kind and donations

NetHope is Training over 25,000 Field

Workers & IT Professionals

Students at the Nairobi Pilot

Connected Together - Changing The World 21

Shared Services - Optimization Case Study

Problem:Individually, NetHope members often

lack the scale and leverage to

support needed business services

Solution:Move beyond collaboration into common

shared services that serve multiple members

using standard platforms and processes

Common NetHope Shared Services Operating Model Current Members Planned Members

Family Health Int’l

Int’l Rescue Committee

Save the Children

WorldVision

Oxfam (Sept 09)

Catholic Relief Services (Sept 09)

PATH (Oct 09)

American Red Cross

Canada Red Cross

AMREF

Help Desk Service

Help Desk Benefits

50% savings on platform licensing

75% savings on implementation costs

Adoption of standard ITIL processes, training, testing, etc.

Delivers visibility of global IT service management function

Provides scalable platform for additional services








4. Q & A


Health Agriculture Resources Education

Field Workers Microfinance Emergencies DM&E

NetHope Innovation for Development (I4D)

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Children, Students, Communities

Corporations

HQ

Inc

rea

sin

g D

ista

nc

e f

rom

HQ

Field Tech’s, Workers, Partners

3. Donor-facing

2. Field-facing

1. Beneficiary-

facing

4. Supporting

Inverting the pyramid

On the Front Lines - Invert the IT Pyramid

Mobile Health Platform for:

• Mobile field data collection• Alerts for treatment

adherence

• Tiered reporting

• Disease screening

Esoko platform for:

• Cellphone for KM• Microfinance for farmers

• Laptops for ED and data

• GIS for value chain• Cell Frontline SMS

Health Agriculture Education

Natural Resource Mgmt/GIS

• Collaboration frameworks for dataset sharing. Target pilot for one geo / one theme

Education platforms to address:

• Classroom training for youth employment, reusable curriculums , child sponsorship

• Pilot to address e-learning in TZ

Finance / Commerce

• MiFi Platform for front-end and back-end functions of microlending, microcredit,

The NetHope I4D Portfolio is comprised of innovative technology-enabled ideas that cross NGO Program

Areas and have the potential to impact multiple member NGOs.

Field Workers

• Cross sector field worker platform addressing basic needs of data collection and training

Scalable, Repeatable, Innovative Platforms

The NetHope I4D Methodology

NetHope (I4D) – Idea LifecycleI








4. Q & A


NetHope MedCheck Project

Problem Description

With MedCheck, patients and doctors will be able to check their

medicines before purchase & use.

Solution Description

Detailed Solution

Pharma companies provide validation codes to drug

database, which is queried by patients.

The NetHope I4D Methodology








4. Q & A









4. Q & A


Case 3: Cassava: Innovation at Scale

Cassava: Innovation at Scale

• To enable > 1,000,000 farmer families to improve their livelihood security by

controlling cassava diseases through increased access to improved cuttings and

through improved production and marketing

• To strengthen the cassava seed system so that future shocks can be averted

Great Lakes Cassava Initiative Goals

Opportunity

• Develop common, scalable education and data collection solutions that

• Help build local capacity

• Operate in extreme environments

• Support varying levels of internet access

• Leverage cost-effective components that have been used successfully in for-profit and non-profit environments

• Low cost rugged laptops (Intel)

• Learning management system (Agilix)

• Electronic forms capture (Adobe Air)

• Develop local business partnerships that support the use of this technology over time

Benefits

• Short-term benefits include:

• Reduce costs associated with data collection and analysis, improve quality and timeliness of data

• Standardize training, reduce cost of adaptation to local environments, provide tools for measuring its effectiveness

• Long-term benefits include:

• Extend use of technology to extend CRS and partnership’s outreach capabilities

• Provide a comprehensive solution that can be easily adapted by CRS staff to address the full range of:

• CRS’ field, partner and household field data collection and M&E needs

• CRS’ field staff, partner, and beneficiary training needs








4. Q & A


The Internet in the Developing World!








4. Q & A
