#NAFNext2014

Capital One Internship Program – Lessons Learned on our Journey

#NAFNext2014

• Introduction s

• Audience composite• Educators, Corporate , Administrators

• Demographic

#NAFNext2014

Welcome to our interactive discussion on internships

Our President, Sanjiv Yajnik , had a very clear and compelling vision when we started last March….

Create an intern program that truly reflects the excellence and intent of NAF Gold Standards, and Capital One

With an add on…Create a scalable process that we document for other

companies to useAnd another add on…

Let’s start with 10 internships!

#NAFNext2014

Our journey started with a great sponsor… yours should too!

“No Pressure!”

#NAFNext2014

Major program elements consist of robust and relevant business exposure in addition to their daily work

First week – deep orientation

Professional Speaker Fridays

Project Competition

Program managers

Managers – Day to Day

Buddies -

#NAFNext2014

We’ve built in multiple support structures to give a variety of perspectives and viable networking

We were surprised at how many themes we could relate to our business

#NAFNext2014

We landed on IT, Finance and Hospitality

It’s all about the students – build your internship around a real work experience; recruit passionate advocates as managers

Show up and partner with the Academies – Get to know the Academy teachers, their process, and what you can do together to make the process easier and consistent across multiple academies

Start early, it takes longer than you think!TransportationHR hiring policy for under 18Security screening process#NAFNext2014

Lessons learned – In a nutshell

#NAFNext2014

Pics of students

#NAFNext2014

Keeping the students in mind every step of the way keeps the journey focused

Knowing the teachers daily “reality” helped us build a better program and streamlined process

#NAFNext2014

Start early to address the unexpected!

#NAFNext2014

#NAFNext2014

Wrap up comments

Potential Hand outs

- Application process- Onboarding schedule- Framework for program- NAF gold standard

#NAFNext2014