Library 2.0: The Future of Libraries?

Ben RoppWichita Public LibraryIn-Service Day 2009

Library 2.0: The Future of Libraries?

1. What is Library 2.0?2. What is Web 2.0?3. What is Library 2.0 again?4. Some Examples5. Some Objections6. Sources and Resources

So what is this Library 2.0 thing, anyway?

2 answers:

1. Web 2.0 in Libraries

2. A Philosophy of Library Service

Web 2.0

What it consists of: Web-based applications (Web as platform) Software as a Service (SAAS) Read/Write Web (Participatory) User-Created Content Rich Internet Experience

Web 2.0

Brought to you by (these concepts):

The Network Effect The Long Tail The “Wisdom of Crowds”

Web 2.0

XML: Extensible Markup Language RSS: Rich Site Summary (also “Really

Simple Syndication”) AJAX: Asynchronous JavaScript and XML API: Application Programming Interface

Made possible by (these technologies):

Web 2.0

Easy exchange/delivery of information (RSS) Easy development of new services (Open APIs) Device-Independent Applications (Mobile) User-friendly web services

(type-in-the-box, drag and drop)

Which (in English) translates to:

Web 2.0

Blogs Wikis Social Networking Media Sharing Social Bookmarking Cloud Computing

All of which enables:

Library 2.0, Definition #2

A philosophy of extreme customer service based on:

Constant and purposeful change Participatory Services Radical Trust Transparency Service as Dialog/Conversation

http://www.flickr.com/photos/65735987@N00/114899622/

Some L2 Examples

Blogs - Boulder Public Library Twitter – TCSPL MySpace – TSCPL Flickr – The Library of Congress IM Reference (on FB!) –

Hennepin County Public Library

L2 Examples

Catalog 2.0NCSU LibrariesPenn Tags (University of Pennsylvania)

MashupsGoogle Maps –

Hillsborough County (FL) Public Library Cooperative

Hillsborough County Public Library Cooperative, FL

Objections to the 2.0 “Meme”

Privacy and security concerns (First Monday issue)

What the web was supposed to be anyway (web "inventor" Tim Berners-Lee, Anderson 2006)

The Cult of the Amateur: How Today's Internet Is Killing

our Culture by Andrew Keen (on WorldCat)

A Meaningless Buzzword (passing trend)

Why should we care?

1 out of 8 couples married in the U.S. last year met via social media

Why should we care?

1 out of 8 couples married in the U.S. last year met via social media

By 2010 Gen Y (AKA “Millenials”) will outnumber Baby Boomers….96% of them have joined a social network

Why should we care?

1 out of 8 couples married in the U.S. last year met via social media

By 2010 Gen Y will outnumber Baby Boomers….96% of them have joined a social network

If Facebook were a country it would be the world’s 4th largest between the United States and Indonesia

Why should we care?

1 out of 8 couples married in the U.S. last year met via social media

By 2010 Gen Y will outnumber Baby Boomers….96% of them have joined a social network

If Facebook were a country it would be the world’s 4th largest between the United States and Indonesia

The fastest growing segment on Facebook is 55-65 year-old females

Why should we care?

Years to Reach 50 millions Users: Radio (38 Years)

Why should we care?

Years to Reach 50 millions Users: Radio (38 Years)TV (13 Years)

Why should we care?

Years to Reach 50 millions Users: Radio (38 Years)TV (13 Years) Internet (4 Years)

Why should we care?

Years to Reach 50 millions Users: Radio (38 Years)TV (13 Years) Internet (4 Years) iPod (3 Years)

Why should we care?

Years to Reach 50 millions Users: Radio (38 Years)TV (13 Years) Internet (4 Years) iPod (3 Years)Facebook added 100 million users in less

than 9 months…

Why should we care?

Years to Reach 50 millions Users: Radio (38 Years)TV (13 Years) Internet (4 Years) iPod (3 Years)Facebook added 100 million users in less

than 9 months… iPhone applications hit 1 billion in 9 months.

Why should we care?

Some sources say China’s QZone is larger than FB with over 300 million using their services.

http://www.vincos.it/wp-content/uploads/2009/06/wmsn-06-09.png

Library 2.0, Definition #2

A philosophy of extreme customer service based on:

Constant and purposeful change Participatory Services Radical Trust Transparency Service as Dialog/Conversation

Questions?

Ben RoppWichita Public LibraryIn-Service Day 2009

Sources

Squidoo “Lens”: Library 2.0 Reading List Tim O’Reilly “What is Web 2.0” (The start of it all) Presentations on Slideshare:

Information Week (Slide Presentation): “A Brief History of Web 2.0” David Lee King (TSCPL) http://www.slideshare.net/davidleeking/emerging-

trends-20-libraries-1869230 Nicole Engard http://www.slideshare.net/nengard/library-mashups#stats-bottom RamiroseAttebury http://www.slideshare.net/guesta715d0/web-20library-20 Eddie Byrne http://www.slideshare.net/ebyrne41

YouTube videos: “The Machine is Us/ing Us” “Social Media Revolution” (by the author of the book Socialnomics)