Dr. Lalit Kishore

Nonverbal communication through voice manipulation

The way we use our voice in speaking words Using speech organs in ways other than the words:

* Tone *Pitch *Rate *Volume

Our voice is a valuable personal tool for communication

Quality of voice conveys feelings and attitude

Feelings are often judged more accurately than the content of the message

At times words may be pleasant but tone may betray the feelings

Enhance the emotional quality of certain words by stressing them

Elongate certain vowel sounds in verbs to emote

Raise the pitch at the end of an interrogative sentence

For statements raise the pitch at the middle

Using high, medium and low pitch depending on the situation

Using the variation in pitch to make verbal communication effective

Adds emotions to words Change of tone is termed intonation Monotone is boring and apathetic

Loudness and audibility At times, variability in loudness can

heighten attention Raise it when you call for action Lower it when you want to emphasize

an important point

Comfortable speed: 120-150 words per minute

Pauses after cluster of words , commas and full stops

Getting rid of non-fluencies like OK; Is that clear; You know; Isn't it; Understand; I mean; Actually.

Use slow delivery with a soft voice to capture attention for an important point

TONE

PITCH

VOLUME

PACE

VOLUMEVOLUME

TONETONE

PITCHPITCH

PACEPACE

Exercise your jaws by moving them Suck your tongue back and hold it for

a short while Raise your soft palate Open your mouth as wide as possible Touch the tip of your tongue to back

of lower teeth

Travel from back of mouth Hoot, hook, hawk, hotTravel from middle of mouth Heard, ahead, hut, hot.Travel from front of mouth Heed, hid. had

Tongue and lips shift position Create two or more sounds that glide

together Practice speaking the following with

four paralanguage elements

Hoe, how, ahoy, Hay, high, hair, here

Have three-part glide Two common sounds are as in:

Hire; Hour

Practice daily for 10-15 minutes the paralanguage use with a few paragraphs from a book of motivational or spiritual talks for two months