Misd chap 2 concepts of org n isd

THE CONCEPT OF THE CONCEPT OF ORGANIZATION AND ORGANIZATION AND

INFORMATION SYSTEM INFORMATION SYSTEM DEPARTMENTDEPARTMENT

MGT OF ISDMGT OF ISD

(IMS 452)(IMS 452)

The Concept of OrganizationThe Concept of Organization

What is the organization?What is the organization?

Concept of OrganizationConcept of Organization

Organization implies structuring Organization implies structuring and integrating activities, that is and integrating activities, that is people working or cooperating people working or cooperating together in interdependent together in interdependent relationshiprelationship


Organization can defined as a subsystem Organization can defined as a subsystem of its broader environment consisting of;of its broader environment consisting of;

Goal oriented (objective and purpose). Goal oriented (objective and purpose).

A technical subsystem (knowledge, A technical subsystem (knowledge, techniques and tool).techniques and tool).


A structural subsystem (divided task, A structural subsystem (divided task, integrated activities)integrated activities)

A psychosocial subsystem (social A psychosocial subsystem (social relationship).relationship).

A managerial subsystem (managerial A managerial subsystem (managerial function and practice).function and practice).


The technology frequently prescribed the type The technology frequently prescribed the type of organization structure and effect of organization structure and effect psychosocial system.psychosocial system.

Structural subsystemStructural subsystem The ways in which the task of the organization The ways in which the task of the organization

are divided (differentiation) and with are divided (differentiation) and with coordination of these activities (integration)coordination of these activities (integration)


In a formal sense, structure can be set by In a formal sense, structure can be set by organization charts, job description and rule organization charts, job description and rule and procedure.and procedure.

It is concerned with authority, communication It is concerned with authority, communication and work flow.and work flow.

Psychosocial subsystemPsychosocial subsystem Consists of individual behavior and Consists of individual behavior and

motivation, status and role relationship, group motivation, status and role relationship, group dynamic and influence network.dynamic and influence network.

Concept of OrganizationConcept of Organization It is affected by external environment forces It is affected by external environment forces

as well as by the technology, task, and as well as by the technology, task, and structure of the internal organization.structure of the internal organization.

Managerial subsystemManagerial subsystem Play a central role in goal setting, planning, Play a central role in goal setting, planning,

designing organization, and controlling designing organization, and controlling activities, as well as in relating the activities, as well as in relating the organization to its environment.organization to its environment.

Managerial function and practices are vital to Managerial function and practices are vital to the integration of activities in all the other the integration of activities in all the other subsystem.subsystem.

Basic Components of OrganizationBasic Components of Organization

The organization in the current The organization in the current environment of using IT, the basic environment of using IT, the basic components of an organization are;components of an organization are;

1.1. PeoplePeople

2.2. TaskTask

3.3. TechnologyTechnology

4.4. CultureCulture

5.5. StructureStructure


1.1. PeoplePeople Manager and knowledge workers are Manager and knowledge workers are

individual with a variety of preferences for individual with a variety of preferences for information and diverse capabilities for information and diverse capabilities for effectively using information provided to effectively using information provided to them.them.


2.2. TaskTask The task of many organization have become The task of many organization have become

quite complex and inefficient overtime.quite complex and inefficient overtime. It can play a major role in organization It can play a major role in organization

complexity by supporting the reengineering complexity by supporting the reengineering of business process.of business process.


3.3. TechnologyTechnology The technology of computer-based The technology of computer-based

information system.information system. It should accommodate the management It should accommodate the management

culture and structure of each organization.culture and structure of each organization.

4.4. CultureCulture Organization and subunit have a unique set Organization and subunit have a unique set

of organization value and style (culture) that of organization value and style (culture) that is shared by managers and other employeesis shared by managers and other employees


5.5. Structure Structure Organization divide their task and coordinate Organization divide their task and coordinate

activities to achieve its goal.activities to achieve its goal.

INFORMATION SYSTEM INFORMATION SYSTEM DEPARTMENTDEPARTMENT

ContentContent

What is an Information Systems DepartmentWhat is an Information Systems Department Goal and ObjectivesGoal and Objectives Roles and FunctionsRoles and Functions Organization StructureOrganization Structure Human ResourceHuman Resource TechnologyTechnology

What is an Information Systems What is an Information Systems Department?Department?

Responsible to manage the Information Responsible to manage the Information System of an organization.System of an organization.

Responsible to manage process of Responsible to manage process of transformation the information from input transformation the information from input into output.into output.

Responsible to manage the software and Responsible to manage the software and hardware and organizationhardware and organization

Responsible to provide the procedure of Responsible to provide the procedure of using Information Systemusing Information System

What is an Information Systems What is an Information Systems Department?Department?

There are 5 element of Information There are 5 element of Information System Department.System Department.

1)1) Goal and objectivesGoal and objectives

2)2) Role and functionRole and function

3)3) Organization structureOrganization structure

4)4) Human resourceHuman resource

5)5) TechnologyTechnology

1. Goal and objectives1. Goal and objectives

To provide information system service to To provide information system service to support the company goal and objectives.support the company goal and objectives.

To develop new service and system for all To develop new service and system for all department in company.department in company.

To consult all department on the need and To consult all department on the need and use of information.use of information.

1. Goal and objectives1. Goal and objectivescont….cont….

To be the leading IT service provider by:To be the leading IT service provider by: Providing excellent service and total quality Providing excellent service and total quality

solution through highly skilled and motivated staff.solution through highly skilled and motivated staff. Being the proffered IT solution provider to the Being the proffered IT solution provider to the

companycompany Effective and innovative use technology and toolsEffective and innovative use technology and tools Being customer oriented and market driven.Being customer oriented and market driven. Being leading edge in the provision of industry Being leading edge in the provision of industry

solutionsolution

2. Role and function 2. Role and function cont…cont…

Cost centreCost centre The department has little authority to control its The department has little authority to control its

investment in computer system. investment in computer system. One of the major role is to minimize cost to One of the major role is to minimize cost to

operate the department and maximize the operate the department and maximize the utilization of resources.utilization of resources.

The cost of operating the department is The cost of operating the department is allocated to user department for their cost of allocated to user department for their cost of using IT.using IT.

All funds are allocated by the companyAll funds are allocated by the company


Profit CentreProfit Centre The department is operated similar to the cost The department is operated similar to the cost

centre except the charge back is based on centre except the charge back is based on markup price and it will carry some markup price and it will carry some percentage of profit on services rendered to percentage of profit on services rendered to the end user department.the end user department.

The control and approval is still centrally The control and approval is still centrally handled by the company management.handled by the company management.


Subsidiary company or business entitySubsidiary company or business entity This is totally on business oriented operation This is totally on business oriented operation

where the cost and income is seriously where the cost and income is seriously considered by its own board of director for considered by its own board of director for any investment to be made,any investment to be made,

Initially the fund may come from its parent Initially the fund may come from its parent company or loan from financial institution as company or loan from financial institution as the working capital.the working capital.

3. Organization structure3. Organization structure

ISD organization structure its ISD organization structure its management, employees and job task into management, employees and job task into a variety of organization subunit based on a variety of organization subunit based on their role and function.their role and function.

The current business environment The current business environment requires the structure to be more requires the structure to be more decentralize and collaborative type of decentralize and collaborative type of organization structure.organization structure.

3. Organization structure 3. Organization structure cont…cont…

Demand more interconnected intranet or Demand more interconnected intranet or client/server network, distributed client/server network, distributed databases, downsized computer and databases, downsized computer and system development resources distributed system development resources distributed to business unit and workgroup levelto business unit and workgroup level

4. Human Resources4. Human Resources

Most of the staff in ISD is technically Most of the staff in ISD is technically qualified personnel such as follow:qualified personnel such as follow: General Manager, Functional Manager, General Manager, Functional Manager,

System and Data Planner, System Analyst, System and Data Planner, System Analyst, Programmer, Database Administrator, Programmer, Database Administrator, Network Engineer and many more.Network Engineer and many more.

Most of them hired because knowledge, Most of them hired because knowledge, skill and level of confident confidentskill and level of confident confident

5. Technology5. Technology

Computer HardwareComputer Hardware

Computer SoftwareComputer Software

Telecommunication and the InternetTelecommunication and the Internet

5. Technology5. Technologycont….cont….

Computer HardwareComputer Hardware Microcomputer: Microcomputer: PCs, network computer, PCs, network computer,

technical workstation, personal digital technical workstation, personal digital assistant.assistant.

Midrange:Midrange: Network server, monicomputer Network server, monicomputer web servers, multi-user system, and etc.web servers, multi-user system, and etc.

Mainframe:Mainframe: Enterprise system, superserver, Enterprise system, superserver, transaction processors, supercomputer, etc.transaction processors, supercomputer, etc.

5. Technology5. Technologycontcont

Computer SoftwareComputer Software All application software (example : MS Office, All application software (example : MS Office,

etc)etc) System Software (Window 2000/XP/NT, System Software (Window 2000/XP/NT,

Database System like DB2, Oracle, etc) Database System like DB2, Oracle, etc)

5. Technology5. Technologycontcont

Telecommunication and the Internet:Telecommunication and the Internet: Telecommunication Network (Internet/Intranet, Telecommunication Network (Internet/Intranet,

Extranet).Extranet). Telecommunication Network are Telecommunication Network are

Enterprise Collaboration System (email video Enterprise Collaboration System (email video conferencing)conferencing)

E-Commerce System (Electronic Banking, Supply E-Commerce System (Electronic Banking, Supply Cain Management, EDI, EFT, Interactive Marketing.Cain Management, EDI, EFT, Interactive Marketing.

Internal Business System (TPS, Support System, Internal Business System (TPS, Support System, Acitivity monitoring.Acitivity monitoring.

ConclusionConclusion

Important role to move organization Important role to move organization operational activity.operational activity.

Education

Misd chap 2 concepts of org n isd