Russ Simons-Venue Solutions Group

FOX THEATER INSTITUTE

EMERGENCY PREPAREDNESS SEMINAR

NOVEMBER 13, 2012

RUSS SIMONSChief Listening Officer

Venue Solutions Group

Venue Solutions Group is dedicated to continually improving staff and

facility performance

RUSS SIMONSVenue Solutions Group

30+ years facility managementPromoted over 400 events in 70 facilities Pollstar 2001 “Facility Manager of the Year” Gigi Philhoffer Award- Lifetime Achievement in Event MarketingEvent Marketing Hall of Fame

RUSS SIMONSVenue Solutions Group

• Chair 2012 IAVM Safety and Security Task Force• Former Chair IAVM Life Safety Council• Past Chair VMS @ OGLEBAY• Chair IAVM ADA Task Force• AVSS Master Instructor• National Center for Spectator Sports Safety and

Security Advisory Board• Former Fire Fighter and EMT

EMERGENCY PREPAREDNESS

Bad Things Happen Every Day!


Tornado Ice storms Bomb threats &

devices Hurricanes Mechanical failures Protests Chemical spills Woman blows herself

up

Earthquake Cancelled events Floods and Fires Hazardous Materials Tech. failures Lockdown Employee

electrocuted


What you don’t know can hurt you !


Employees, performers and guests expect that you have done everything possible to ensure their safety

Expect that the facility is operated and equipped to meet that goal

Expect that management and staff are properly trained to respond

Expect to return home safely


What Employees need to know


Key Workplace Emergencies OSHA requirements Emergency response plan Emergency assignments Evacuation procedures Special procedures for natural disasters


Key Workplace Emergencies

Fires Explosions Natural disasters Workplace violence Terrorism

OSHA Requirements

Alarm systems Reporting systems Fire-fighting equipment Emergency response plans Employee training


Sound of alarms Location of alarms Activation of alarms

Maintenance and

inspection of alarm systems


Fire extinguishers Other fire-fighting

equipment

EMERGENCY PREPAREDNES

Fire Prevention Keep work areas clean Control flammable and combustible materials

Obey “No Smoking” rules Store and handle hazardous materials

properly Use and maintain equipment properly


Emergency escape procedures and routes

Emergency response assignments

Accounting for personnel


Rescue and medical duties

Emergency reporting procedures

Information resources

HIPPA


Emergency Assignments Emergency operations Emergency shutdown duties Evacuation facilitation Assisting disabled including

co-workers Rescue and medical duties


Evacuation Procedures Primary evacuation

route Alternate routes Evacuation of injured

or disabled employees Accounting for

personnel


Non-evacuation Emergencies Know how to report the

emergency Warn co-workers Assist as directed Don’t get in the way


Special Procedures for Natural Disasters Depending on circumstances, you

may be told to: Leave work Stay at work until dangerous conditions

subside Go to a secure area


Emergency Security Help prevent unauthorized access to vital records, information, and equipment Protect important

records and other documents


END PART ONE

VULNERABILITY ANALYSIS

PART TWO


A Vulnerability Analysis assesses the probability and potential impact for

each category of emergency.


Awareness and support from all levels of organization

Identify members of emergency response team inside the organization

Identify local emergency and regulatory resources

Chain of Command


Objectives Identification of event type Investigate history of event

Promoter Problems at other facilities Crowd management issues Local issues


Objectives con’t Plan for the event Communicate the plan Manage the plan Review the results Update the plan


Risk Identification/Analysis Reduction Transfer risk


Risk Avoidance (past method)

Focus on preventing loss Did NOT assess the degree of risk


Risk Management (current method) Identifies weaknesses Cost Benefit Analysis Decision Making Methods Improves results through communication Determines acceptable levels of

protection


Determine the probability and potential impact of each type of emergency

Emergencies that can occur within your facility

Emergencies that can occur outside of your facility


Fires Severe weather Natural disasters Transportation accidents Earthquakes Utility outages


Flood plain Seismic zone Dams Commercial neighbors Proximity to hazardous materials Transportation routes Nuclear power plants


Safety system failure Telecommunications failure Power failure Heating/cooling failure Emergency notification system

failure


Physical layout Layout/storage of equipment Lighting Combustible storage Crowd management


Unexpected consequences of issues that take place outside of your facility Transportation, Roads and Rail Neighboring Businesses Nearby Infrastructure Incidents unrelated to your facility and

events


Result: Analyze potential emergencies Worse case scenarios Resources needed to respond Develop emergency procedures Develop additional training Mutual aid Specialized support


Estimate probability Assess potential human impact Assess property impact Assess potential business impact Assess external and internal

resources



Places where emergency plans fail


Training and Updating Funding Communication and information Mutual Aid Crisis Communication Recovery


Safety Goes Social47% of smart phone owners check Facebook while attending a sporting event*. Discover how to harness the power of technology and social media to improve guest services and crowd management.


EXERCISE: Your theater has booked Pretty Lights

with Skrillex as the opener Event is on a Friday and Saturday night This is your first EDM event


Key Points to Remember Workplace disasters can strike any time and

with very little warning Emergency response planning can save lives,

reduce the number of injuries, and prevent loss of property

You need to know what to do during a workplace emergency as well as how to protect your home and family during natural disasters


Resources Each Other Local, State and Federal Complimentary Businesses Educational institutions IAVM and other Org.


From: Michael TiptonTO: Venue Managers Open Forum

Do any of you use mass texting services to communicate with your staff? If so, which do you recommend?Thanks!


Complacency is the success disease: It takes root when you are feeling good about who you are and what

you have achieved

- Pat Riley


Tornados Ice storms Bomb threats &

devices Hurricanes Mechanical failures Protests Chemical spills Woman blows herself

up

Earthquakes Cancelled events Floods and Fires Hazardous Materials Tech. failures Lockdown Employee

electrocuted


Be Safe Out There!Because

You Never Know