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SmartMenuThe restaurant menu that knows you
Jiten Chhabra
Beth Mynatt
Paul Freet
Georgia Tech
What is SmartMenu?
For Table Service Restaurants
SmartMenu develops software to improve the ordering experience at restaurants. Our strategy is to seed the market by developing ordering kiosks and tablet menus that tie
into existing POS systems.
For Quick Service Restaurants
All QSR’sAll Table ServiceQSR ChainsNon-high-touch table service
DEMAND CREATIONDirect marketingWebsiteTVTrade PublicationsPOS AnalystsFranchisee TrialsFranchise ConsultantsChannel Partners
POS Providers Tier 2 POS ProvidersPOS Re-sellersCC Processors Daily Deals Providers (For Deal Redemption)Food ServiceDirect SalesNutrition analysis (For Virtual Dietitian)
USERIntelligent SuggestionsConvenience
Software developmentHardware logistics
IP (Algorithm)HR
Hardware supplierPOS providerCredit card processors
PAYER Customers Sales Per Customer Repeat customer↓Labor costs↓Labor training Order accuracy CRM Server efficiency
CUSTOMERSUsage-BasedMonthly SubscriptionLicensingHybrid
PARTNERSCC Processing ResidualsPOS ReferralsNutritional Analysis Advertisers
USERSUsageSubscription
HR Marketing Data entry Nutrition analysis
Business Model Canvas – Week 5
Users
All QSR’sAll Table ServiceQSR ChainsNon-high-touch table serviceOnline ordering providers
DEMAND CREATIONDirect marketingWebsiteTVTrade PublicationsPOS AnalystsFranchisee TrialsFranchise ConsultantsChannel Partners
POS Providers Tier 2 POS ProvidersPOS Re-sellersCC Processors Daily Deals Providers (For Deal Redemption)Food ServiceDirect SalesNutrition analysis (For Virtual Dietitian)
USERIntelligent SuggestionsConvenience
Software developmentHardware logistics
IP (Algorithm)HR
Hardware supplierPOS providerCredit card processorsNutrition analysis provider
PAYER Customers Sales Per Customer Repeat customer↓Labor costs↓Labor training Order accuracy CRM Server efficiency
CUSTOMERSUsage-BasedMonthly SubscriptionLicensingHybrid
PARTNERSCC Processing ResidualsPOS ReferralsNutritional Analysis AdvertisersAPI fees from Online ordering
USERSUsageSubscription
HR Marketing Data entry Nutrition analysis
Business Model Canvas – Week 6
Users
What partners will you need?
FOR VIRTUAL CASHIER COMPONENT• POS providers – strategic alliance• Credit card processors - strategic alliance• Hardware supplier for tablets – key supplier
FOR VIRTUAL DIETITIAN COMPONENT• Nutrition analysis providers - strategic alliance
Why do you need them?
POS providers Reach market faster Offer a complete solutionFit into existing operational flow for restaurantsUnique customer knowledge
Credit card processors Offer a complete solution
Hardware supplier for tablets Reduce things to build
Nutrition analysis providers Key supplier of nutrition information
Why will they partner with you?
Point of Sale providers Reduce experimentation riskBroaden product offering Differentiate from competition
Credit card processors Increase market share
Hardware supplier for tablets Increase sales
Nutrition analysis providers Broaden product offering
What is the cost of partnership?
Point of Sale providers Development timeDemand creation resources10-20% revenue share
Credit card processors Development time
Hardware supplier for tablets $500-1500 per tablet
Nutrition analysis providers 30-50% revenue share from virtual dietitian
Talk to actual partners
Point of Sale providers Comtrex POS Revel POS
Credit card processors Chase Payment Tech Mercury Payment SystemsPayscape Advisors
Hardware supplier for tablets Red Dot Net
Nutrition analysis providers Menu CalcHealthy Dining Finder
Healthy Dining Finder
• Nutrition analysis and PR company • Endorsed by the National Restaurant Association• Over 60,000 restaurant locations
JOINT PRODUCT: VIRTUAL DIETITIAN TABLETThey will provide• nutrition analysis• email consultations• sales leads
We will provide• tablet• installation and support
50:50 sharing of monthly revenue
Next Steps with Healthy Dining Finder
• Draft partnership agreement • Create joint sales pitch• Get customer list from Healthy Dining Finder• Pitch to existing and new customers• Work with HDF on other demand creation channels