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This is the Monday Night Keynote presentation given by Steve Maguire at the Northeast YMCA conference on January 28, 2013.
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“Place for cheesy title of the speaker’s program.”
Camp Season Kick off ©Steve Maguire, M.Ed
go turnstone!
“NO ONE LIKES YOU!”
Basics of great summer camps and camp staff...
Positive and effective communication
love and perspective of your job - “Nothing great was ever done without enthusiasm”
Love of kids
Basic # 1The kids are #1 all the time. Without our kids, nothing else would exist! “What is in the best interest of our kids?” When it comes down to it, keep this in perspective.
Jet Blue does it right...
“Thank you for flying jetblue, without you, we’d just be a bunch of tvs flying around the country.”
Basics 2 & 3 smile more
learn together - “As soon as you meet someone who knows everything, get as far away from that person as possible!”
Basics 4 & 5“Every expert was once a beginner” New and returning staff help each other!
the 4 % Rule
AKA: The top 10
Great camps communicate well...
YOU SAY A LOT WITHOUT SAYING A LOT! TIM M.
Face to face
QuickTime™ and a decompressor
are needed to see this picture.
Communicate! (Continued)
TONE! “SAY WHAT YOU MEAN AND MEAN WHAT YOU SAY, BUT DON’T SAY IT MEAN!”
TMI, OVERSHARING, NO DEPTH PERCEPTION TALKER, SPACE BREAKER, NO ESCAPE TALKER
Professionalism...•Line of cars around the corner waiting to get to the drive-thru window
•As the line increases, two employees (upper teens, low twenties) come outside for a smoke break
“I’m sposed to be on like mega-psych
meds, but they make me feel
wicked retarded, so I don’t take them.
F&@k that”
Typical Staff Break down
100 %er
Foundationer
Along for the rider
Anchor - “Same ___________ different day”
Great camps and staff live fun
“no person on their death bed ever said ‘i wish i had spent more time being miserable’ - focus more on the kids if you are having a bad day!
April Vacation smile
Great camps and staff think like a parent...
come from a place of empathy
Think of the most difficult kid you worked with last year
The great kids are easy to work with
“The ashby kids”
Balance is the key
“Too much of anything is a bad thing” Get a life!
“There is always tomorrow”
Student teaching
THE MORNING WORKOUT
DOING THE RIGHT THING, EVEN WHEN OTHERS CAN’T SEE WHAT IS HAPPENING. THE TRUE TEST OF CHARACTER.
RED RED LIGHT!LIGHT!
set the tone
Early hippie days and the hand visual - The Skier
Campers will love your staff for setting the tone
If it takes less than a minute, do it NOW!!
Great staff get it done...
train shoes and bullets!
Be positive, no matter what!
Great camps and staff avoid “Autopilot”
Burn camp story
They expect excellence all the time...
If you are going to engage in conflict, what is it worth to you?
QuickTime™ and a decompressor
are needed to see this picture.
be open to plenty of great moments
Ray and Henry