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Supporting the Patron Research Life Cycle;
or, why I gave students my cellphone number
Lynda Kellam
9 February 2015
Empirical Librarians Conference
Define the challenge
Old
ref
eren
ce d
esk
by
K-S
tate
Lib
rari
es (
CC
BY-
NC
-SA
2.0
)
Let the numbers speak
93
134
168
212
228 230225
173
0
50
100
150
200
250
2007-2008 2008-2009 2009-2010 2010-2011 2011-2012 2012-2013 2013-2014 2014-2015
Patron Interactions (Email, Phone, Chat, Walk-in, Appointments)
Time Spent on Patron Interactions
3475
5590
0
1000
2000
3000
4000
5000
6000
2013-2014 2014-2015
Total Minutes Spent on Patron Interactions
The old model?
Som
eo
ne
Wai
ts f
or
You
by
Gar
lan
dca
nn
on
(CC
BY
-SA
2.0
)
The
e L
eia
sb
y is
tole
thet
v(C
C B
Y 2
.0)
The new model?
Data Life Cycle
DataONE. DataONE Education Module: Data Management. DataONE. Retrieved August 5, 2014.
From http://www.dataone.org/sites/all/documents/L01_DataManagement.pptx
University of Central Florida Libraries Research Lifecycle Committee. (2012). The research lifecycle at UCF [Online Graphic]. Retrieved (insert month day, year) from library.ucf.edu/ScholarlyCommunication/ResearchLifecycleUCF.php
Item of Interest
Questions Raised
Next Steps Result
Urban gardening
Who has done in the past?
Talk to nameless librarian
Learn about war gardens
War GardensWhere and why did they occur?
Look for books on WWI
Find War Garden
Victorious
Adapted from http://www.williamcronon.net/researching/questionimages/932_Framing_a_research_question_fig07_lowres.jpg
Student Research Cycle (Ideally)
Item of Interest
Questions Raised
Next Steps Result
Urban gardening
What the heck? Google It!Learn about Kardashian’s
wedding dress
Need a gradeWhere did the semester go?
Panic and go to the library!
Write furiously and pray
Adapted from http://www.williamcronon.net/researching/questionimages/932_Framing_a_research_question_fig07_lowres.jpg
Student Research Cycle (reality)
Duhigg, Charles. 2012. The Power of Habit. New York: Random House.
The Habit Loop
Item of Interest
Questions Raised
Next Steps Result
Urban gardening
What the heck?Lynda can
help!
Get some resources and started early
Adapted from http://www.williamcronon.net/researching/questionimages/932_Framing_a_research_question_fig07_lowres.jpg
Student Research Cycle (modified)?
