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Minsk, 2016
How do you feel now?
The emotional intellect in testing
Sergey AtroschenkovEPAM, Saint-Petersburg
Welcome!
Sergey Atroschenkov
Emotions
What is the emotion?
Emotions
Emotion is the body’s reaction to any change in the external environment
Emotional Intelligence (Emotional Quotient)
1990 – John Mayer and Peter Salovey (EQ)1995 – Daniel Goleman (the book)
Emotional Intelligence (Emotional Quotient)
1. Self-awareness
Emotional Intelligence (Emotional Quotient)
1. Self-awareness2. Self-regulation
Emotional Intelligence (Emotional Quotient)
1. Self-awareness2. Self-regulation3. Empathy
https://www.youtube.com/watch?v=1Evwgu369Jw
Empathy
Emotional Intelligence (Emotional Quotient)
1. Self-awareness2. Self-regulation3. Empathy4. Social skills
Emotional awareness
The brainThe word
EQuator http://eqspb.ru/
The global dram of EQ
No Words No Brain0+ 100%
FEAR
ANGER
SADNESS
JOY
apprehension worry fear anxiety nightmare
discontent annoyance disappointment anger hate rage
frustration melancholy sadness discouragement yearning grief
calm pleasure joy fun delight euphoria
Idea created by EQuator
Investigate it
Any emotion is a reason to say ”STOP, what do I feel now?”
Emotions in testing
Sadness
Engineer ManagerRegression testing – ask you, why do you feel
sadness? Tests quality? Pesticide paradox?
Test Design management Too late for TD? No new approaches used for TD long
time?
Emotions in testing
Discontent
Engineer ManagerStatic testing
Are there grammar issues? Are there English words or articles in the
French or Dutch text? Are there styles issues? Are there screens from old app?
Test Automation. ROI Are there enough arguments to prove the
ROI? Are there negative previous experience? Are the tools and approaches selection
completed good enough?
Emotions in testing
Joy
Engineer ManagerNew build. “Well, gotta catch them all!”
The simple defects can be lost, because of tilt.
Will the user enjoyed to use the same E2E?
Test execution progress Is this the progress repeatable? Did the team concentrate on testing, not
the metrics?
How to advocate EQ’s bugs
Rationalize it
Ask your team: “What do you think about this
behavior?”
How to level up you EQ?
Ask me Reminders. 21х3 Use our conference now. Write down after each
report – What do you feel? Good books, theatres, operas.
Stick your emotions!
Small exercises
• Write down first impression about my speech
Small exercises
• Write down first impression about my speech• What do you feel now?
Small exercises
• Write down first impression about my speech• What do you feel now?• What can cause the issues to start with
emotions based testing (EBT)?
Small exercises
• Write down first impression about my speech• What do you feel now?• What can cause the issues to start with
emotions based testing (EBT)?• What can help you to start with EBT?
Small exercises
• Write down first impression about my speech• What do you feel now?• What can cause the issues to start with
emotions based testing (EBT)?• What can help you to start with EBT?• And, how do you feel now?
