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Welcome to the Korea Ministry of Welcome to the Korea Ministry of Government Administration & Home Affairs Public Officials Capacity Building Training Program for Government Innovation for Government Innovation Seoul, December 11, 2007

The Korea Ministry of Government Administration & Home Affairs

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Public Officials Capacity Building Training Program for Government Innovation; Seoul, December 11, 2007

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Page 1: The Korea Ministry of Government Administration & Home Affairs

Welcome to the Korea Ministry ofWelcome to the Korea Ministry of Government Administration & Home Affairs

Public Officials Capacity Building Training Program for Government Innovationfor Government Innovation

Seoul, December 11, 2007

Page 2: The Korea Ministry of Government Administration & Home Affairs

Dadang SolihinDelegation HeadDelegation Head

Public Officials Capacity Building Training Programfor Government Innovation

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Page 3: The Korea Ministry of Government Administration & Home Affairs

Dadang Solihin’s ProfileDadang Solihin’s ProfileDadang Solihin currently is Director for System and Reporting of Development Performance Evaluation-Bappenas. He holds MA degree (Eco

gg

nomics), University of Colorado, USA. His previous post is Head, Center for Research Data and Information at DPD Secretariat General as well as Deputy Director for Information of Spatial Planning and Land Use Management at Indonesian National Development Planning Agency (Bappenas).

Beside working as Assistant Professor at Graduate School of Asia-Pacific Studies, Waseda University, Tokyo, Japan, he also active as Associate Professor at University of Darma Persada, Jakarta, Indonesia.

He got various training around the globe, included Public Officials Capacity Building Training Program for Government Innovation, Seoul –Korea (2007), Advanced International Training Programme of Information Technology Management, at Karlstad City, Sweden (2005); the Training Seminar on Land Use and Management, Ti (2004) D l i M lti di A li ti f M K l Laiwan (2004); Developing Multimedia Applications for Managers, Kuala Lumpur,

Malaysia (2003); Applied Policy Development Training, Vancouver, Canada (2002); Local Government Administration Training Course, Hiroshima, Japan (2001);

d R i l D l t d Pl i T i i C S J (199and Regional Development and Planning Training Course, Sapporo, Japan (1999). He published more than five books regarding local autonomous.

You can reach Dadang Solihin by email at [email protected] or by his mobile at +62812 932 2202

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bile at +62812 932 2202

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Page 4: The Korea Ministry of Government Administration & Home Affairs

Contents Contents

K T k1 G I iK T k1 G I i Hi t ryHi t ryKey Task1 : Government InnovationKey Task1 : Government Innovation HistoryHistory

Key Task1 : Government InnovationKey Task1 : Government Innovation OrganizationOrganizationKey Task1 : Government InnovationKey Task1 : Government Innovation OrganizationOrganization

Key Task1 : Government InnovationKey Task1 : Government Innovation Vision & MissionVision & MissionKey Task1 : Government InnovationKey Task1 : Government Innovation Vision & MissionVision & Mission

Key Task1 : Government InnovationKey Task1 : Government Innovation Key TasksKey TasksKey Task1 : Government InnovationKey Task1 : Government InnovationK y kK y k

Key Task1 : Government InnovationKey Task1 : Government Innovation Affiliated OrganizationsAffiliated OrganizationsK y k GK y k Gff gff g

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Page 5: The Korea Ministry of Government Administration & Home Affairs

History

1948 The Ministry of Government Administration (MOGA) andthe Ministry of Home Affairs (MOHA) were separately establishedthe Ministry of Home Affairs (MOHA) were separately established with the launching of the government of the Republic of Korea

1955 National Institute of Scientific Investigation was established1955 National Institute of Scientific Investigation was established under MOHA

1965 Government Archives and Records Service was established under MOGA

1970 Government Building Service was established under MOGA

1998 The Ministry of Government Administration and Home Affairswas inaugurated by merging MOGA and MOHA

2004 National Emergency Management Agency (NEMA) was inaugurated under MOGAHA

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Page 6: The Korea Ministry of Government Administration & Home Affairs

Organizations Organization

Minister : H.E. Myung-Jae Parky g k

2 Vice Ministers Vice Minister for Government Innovation Vice Minister for Government Innovation Vice Minister for Local Administration and Safety Policy

ffi H d 1 Office, 5 Headquarters 14 Officers, 2 Bureaus, 3 Centers 66 Teams 6 Affiliated OrganizationsAff g

Total Public Servants of MOGAHA : 2,047 (’07.1.29)

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Page 7: The Korea Ministry of Government Administration & Home Affairs

Vision & MissionVision & MissionVision & MissionVision & Mission

World’s Best Administration for Innovation, Decentralization and Balanced DevelopmentDecentralization and Balanced Development

VisionVision

Initiating Government Innovation

Realizing e- GovernmentRealizing e Government

Encouraging Decentralization

i i

Mission

(4 Core Tasks)

Mission

(4 Core Tasks) Promoting Regional Balanced Development(4 Core Tasks)(4 Core Tasks)

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Page 8: The Korea Ministry of Government Administration & Home Affairs

Key Task1 : Government InnovationKey Task1 : Government InnovationKey Task1 : Government InnovationKey Task1 : Government Innovation

Page 9: The Korea Ministry of Government Administration & Home Affairs

Goal of Government InnovationG f G

Able and Trusted Government

f th P l

Able and Trusted Government

f th P l

DirectionDirection

for the Peoplefor the People

ParticipatoryAdministrationParticipatory

AdministrationEfficient

AdministrationEfficient

Administration DirectionDirection AdministrationAdministration

Administration based on participation and

d s od s o

Performance andCapability Based

governance

TransparentAdministration

TransparentAdministration

ServingAdministration

ServingAdministration

Clean and open administration

Customer Oriented high-quality services DecentralizedDecentralizedDecentralized

AdministrationDecentralized

Administration

Central to regionalCentral to regional, vertical to horizontal

Page 10: The Korea Ministry of Government Administration & Home Affairs

E t bli hi I ti B i S t

Major Project on Government Innovation

Establishing Innovative Business Systems

Improve working practices or methods by introducing an l t i d t ti t f th ti d i i ki

Improve working practices or methods by introducing an l t i d t ti t f th ti d i i ki

Online B iOnline

B i

Plan to integrate 12 innovative systems into this main system Plan to integrate 12 innovative systems into this main system

electronic documentation system for the entire decision making processelectronic documentation system for the entire decision making process

Business Process

Management

Business Process

Management digital budget accounting record management knowledge managementdigital budget accounting record management knowledge managementSystemSystem digital budget accounting, record management, knowledge management…digital budget accounting, record management, knowledge management…

Build a performance-based organizational systemBuild a performance-based organizational system

Ensure the flexibility of organizations

Minimize the decision-making process and cost

M i i th ti it f b

Ensure the flexibility of organizations

Minimize the decision-making process and cost

M i i th ti it f b

HorizontalTeam System

HorizontalTeam System

Maximize the creativity of membersMaximize the creativity of members

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Page 11: The Korea Ministry of Government Administration & Home Affairs

Major Project on Government Innovation

Innovation with the People and the World Innovation with the People and the World

Open various channels for civil society to participate inOpen various channels for civil society to participate in

Generalize and Expand innovation performanceGeneralize and Expand innovation performance

Open various channels for civil society to participate in innovation and share innovation resultsOpen various channels for civil society to participate in innovation and share innovation resultsUser-centric

innovationUser-centric innovation

Implementing User-centric innovation projects, resolving user’s complaintsImplementing User-centric innovation projects, resolving user’s complaints

Participate in the 7th Global Forum on Reinventing GovernmentParticipate in the 7th Global Forum on Reinventing GovernmentStrengthenedStrengthened

Share innovation experiences and best practices with the world Share innovation experiences and best practices with the world K I i ti S t S t (UN PSA 2007)K I i ti S t S t (UN PSA 2007)

Host government knowledge management workshopsHost government knowledge management workshopsStrengthened role in global community

Strengthened role in global community

Korea Immigration Smart System(UN PSA, 2007)Government Innovation Index (UN PSA special award, 2006)Korea On-line E-Procurement System (UN PSA, 2003)

Korea Immigration Smart System(UN PSA, 2007)Government Innovation Index (UN PSA special award, 2006)Korea On-line E-Procurement System (UN PSA, 2003)

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Page 12: The Korea Ministry of Government Administration & Home Affairs

Sustainable Government InnovationSustainable Government Innovation

Major Project on Government Innovation

1 S ttl d I ti C lt1 S ttl d I ti C lt

Sustainable Government InnovationSustainable Government Innovation

1. Settle down Innovative Culture1. Settle down Innovative Culture

Establishment of innovative culture that values trust, communicationand cooperationpAtmosphere of innovation that encourages creative and challenging thinking

2. Set up the Next Steps of Government Innovation2. Set up the Next Steps of Government Innovation

Represent vision, objectives, agendas and strategy for sustainable innovationLaunch a public-private innovation council for advancement from government innovation into national innovation

* Political leadership may change, but government innovation must continue* Political leadership may change, but government innovation must continue

3. Institutionalize and Systemize Government Innovation3. Institutionalize and Systemize Government Innovation

Establish the 'Government Innovation Law’ regulating government innovation philosophy, basic direction, and process systems etc. Systemize work methods and processes

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Syste e wo et ods a d p ocesses

Page 13: The Korea Ministry of Government Administration & Home Affairs

Key Task1 : Government InnovationKey Task1 : Government InnovationKey Task 2 : Realizing eKey Task 2 : Realizing e--GovernmentGovernment

Page 14: The Korea Ministry of Government Administration & Home Affairs

Goal and Tasks for e-GovernmentGoal and Tasks for e Government

Collective K l d

Opinion/Policy Proposal

Resolution

Integrated Processing

Knowledge Sharing Dept. 1

Dept. 2Application

Government Portal

Government Portal

Civil Application Civil Application Mobile

Internet

Informationand Service

Public

..

Dept. 3

Dept. N

Applicationthrough fax,

e-mail,internet, etc.

CenterCenter

Local Application Office

Local Application Office

Mobile

Fax, Mail, Telephone

and Service

Providing various information and

integrated service

Departmental InterconnectionWeb SitesWeb Sites

Visiting

UN e-government Readiness Index : 5th out of 191 in 2004 & 2005UN e-government Readiness Index : 5th out of 191 in 2004 & 2005

Page 15: The Korea Ministry of Government Administration & Home Affairs

Ⅰ Front Office ServicesⅠ Front Office ServicesⅠ. Front Office ServicesⅠ. Front Office Services

1. Single window for Online Civil Services(G4C)

Providing online processing of citizen’s civil information inquiry, petition & Providing online processing of citizen’s civil information inquiry, petition &

g ( )

g p g q y, pg p g q y, papplication, document inquiry and it’s issuance application, document inquiry and it’s issuance

-- The number of documents and visits has decreased through online civil serviceThe number of documents and visits has decreased through online civil service

Inquiry service is provided with 5,000 types of civil Inquiry service is provided with 5,000 types of civil i f tii f ti

Online civil information inquiry and application

informationinformationBusiness registration, tax payment and its certificates, Business registration, tax payment and its certificates, factory registration are processed online and will be factory registration are processed online and will be gradually expanded from 500 kinds in 2005 to 700 gradually expanded from 500 kinds in 2005 to 700 g y pg y pkinds in 2007. kinds in 2007.

Online inquiry and issuance of documents

Inquiry : 22 kinds in ’05 → 40 kinds in ’07

issuance : 20 kinds in ’05 → 40 kinds in ’07

Inquiry : 22 kinds in ’05 → 40 kinds in ’07

issuance : 20 kinds in ’05 → 40 kinds in ’07

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issuance : 20 kinds in 05 → 40 kinds in 07issuance : 20 kinds in 05 → 40 kinds in 07

Page 16: The Korea Ministry of Government Administration & Home Affairs

2 Administrative Information Disclosure System(Open Gov’t)2. Administrative Information Disclosure System(Open Gov t)

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Page 17: The Korea Ministry of Government Administration & Home Affairs

3 Online Citizen Participation Portal3. Online Citizen Participation Portal

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Page 18: The Korea Ministry of Government Administration & Home Affairs

Ⅱ k ffi iⅡ k ffi iⅡ. Back Office ServicesⅡ. Back Office Services

1 Ad i i t ti I f ti Sh i S t1. Administrative Information Sharing System Minimizing Issuance of civil Documents through sharing of

administrative Informationadministrative Information Sharing 34 types of administrative Information in 8 major areas

(Over 1.8 billion dollars in annual cost savings through the reduction of civil document distribution and the shortened processing time)

2. Online Government Business Process Management System (O BPS I t t d P f & C t M t)(On-nara BPS: Integrated Performance & Customer Management) Providing an integrated performance & customer management system

through digitalization of all processes on government business affairsthrough digitalization of all processes on government business affairs

3. Local Government Information Network (LGIN) Real-time information sharing through the vertical and horizontal

linking of central administrative agencies and local Governments

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Page 19: The Korea Ministry of Government Administration & Home Affairs

Ⅲ Information Security SystemⅢ. Information Security System

P id f G i i h h d S i S

Government encryption key validation system and classified document

Provide safe e-Gov’t services with enhanced Security System

Government encryption key validation system and classified document management system aimed at protecting online government information(the Integrated Security Certification Management Center opened in Dec. 2005)

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Page 20: The Korea Ministry of Government Administration & Home Affairs

Ⅳ. Reduce the Digital DivideⅣ. Reduce the Digital Divide

1. Establishing Information Network Villages (INV : Total 305) Reducing the digital divide and promoting balanced regional development g g p g g p

by providing Internet access, PCs, education to digitally marginalized remote areas

Benchmarking trips by 1 220 persons from 100 countries as of Nov 2006 Benchmarking trips by 1,220 persons from 100 countries as of Nov. 2006

MOU established for funding Information Villages with Intel (Nov. 2004)

Won the World e-Government Forum Trophy (2006.10)

2. Providing international IT Learning programs Support information-oriented socialization of developing countries

and enforce the international cooperation basis by inviting officers in charge of informative policy in developing countries

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Page 21: The Korea Ministry of Government Administration & Home Affairs

T k b lT k b lKey Task1 : Government InnovationKey Task1 : Government InnovationKey Task 3 : Bring about DecentralizationKey Task 3 : Bring about Decentralization

Page 22: The Korea Ministry of Government Administration & Home Affairs

Local Governments of KOREA

246 Local Governments

16 upper-level gov’t

230 lower-level gov’t

279,826 Public Servants

78 606 i l l ’t (28%) 78,606 in upper-level gov’t (28%)

201,220 in lower-level gov’t (72%)

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Page 23: The Korea Ministry of Government Administration & Home Affairs

b d k f lObjective and Tasks for Decentralization

Promote responsible and selfPromote responsible and self--governing local governmentsgoverning local governments

Reallocating authority between central and local governments

Enhancing local government’s capability

Implementing sweeping fiscal decentralization Coretasks

Strengthening accountability in local government

E di i i i b l l id

tasks

Expanding participation by local residents

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Page 24: The Korea Ministry of Government Administration & Home Affairs

Major Projects on DecentralizationMajor Projects on Decentralization

Transferring Authority to Local GovernmentsTransferring Authority to Local Governments

Promote the transfer of authority from central to local extensivelyPromote the transfer of authority from central to local extensivelyPromote the transfer of authority from central to local extensively(816 authority transfers were completed in the Participation Government)Promote the transfer of authority from central to local extensively

(816 authority transfers were completed in the Participation Government)Foster Jeju special self-governing province (2006.6) as an exemplary

t it th h h b d t f t i htFoster Jeju special self-governing province (2006.6) as an exemplary

t it th h h b d t f t i htautonomous city through a much broader guarantee of autonomous rightsthan other cities(1,062 affairs)autonomous city through a much broader guarantee of autonomous rightsthan other cities(1,062 affairs)

Improving Local Administrative System Improving Local Administrative System

Introduce the Total Labor Cost system to manage the organization and personnel autonomously on the basis of the community’s total expenses Introduce the Total Labor Cost system to manage the organization and personnel autonomously on the basis of the community’s total expenses p y y pp y y p

Improve the local personnel system through introducing the position subscription system and other related systemsImprove the local personnel system through introducing the position subscription system and other related systems

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Page 25: The Korea Ministry of Government Administration & Home Affairs

Key Task1 : Government InnovationKey Task1 : Government InnovationKey Task 4 : Regional Balanced DevelopmentKey Task 4 : Regional Balanced Development

Page 26: The Korea Ministry of Government Administration & Home Affairs

Goals and Tasks for Balanced Development

R li h b l d i l d l

Goals and Tasks for Balanced Development

Realize the balanced regional development for Pleasant communities nationwide

Coordinating balanced development projects among central governments

Supporting local governments in constructing their own regional development system

Spreading Best Practices and supporting information and finances to establish good local communities

Creating a support system to revitalize the local economy Promoting innovative management of local enterprises

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Page 27: The Korea Ministry of Government Administration & Home Affairs

Major Projects on Balanced DevelopmentMajor Projects on Balanced Development

Establishing good local communitiesEstablishing good local communitiesTh h「B tt C it E t bli h t P j t f ti l tTh h「B tt C it E t bli h t P j t f ti l t

Establishing better communities

Establishing good local communitiesEstablishing good local communitiesThrough「Better Community Establishment Project」for recreating pleasant,distinctive communities by utilizing each region’s resourcesThrough「Better Community Establishment Project」for recreating pleasant,distinctive communities by utilizing each region’s resources

Improving living ConditionsImproving living Conditions

P idi d i di l d lf i h lP idi d i di l d lf i h lProviding education, medical care and welfare services to the peopleon the basis of long-term plansProviding education, medical care and welfare services to the peopleon the basis of long-term plansUtilizing major natural resources such as natural scenery of each regionUtilizing major natural resources such as natural scenery of each regionUtilizing major natural resources such as natural scenery of each region as tourist attraction for the general publicUtilizing major natural resources such as natural scenery of each region as tourist attraction for the general public

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Page 28: The Korea Ministry of Government Administration & Home Affairs