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The Student Experience
1
Create an Account
Select Cours
e
Order Textboo
k
Payment Plans
Checkout Process
Start Class – Login
Classroom
Submitting Assignment
s
Tutor Suppor
t
Exams
Grading
Transcript Process
Support Student Success
STUDENT EXPERIENCE PROCESS
2
Create an Account
Select Course
Order Textbook
Payment Plans
Checkout Process
Start Class – Login
Classroom
Submitting Assignmen
ts
Tutor Support
Exams
Grading
Transcript Process
Support Student Success
3
CREATE AN ACCOUNT
4
SELECT A COURSECreate an Account
Select Course
Order Textbook
Payment Plans
Checkout Process
Start Class – Login
Classroom
Submitting Assignmen
ts
Tutor Support
Exams
Grading
Transcript Process
Support Student Success
5
FIND COURSE TEXTBOOKCreate an Account
Select Course
Order Textbook
Payment Plans
Checkout Process
Start Class – Login
Classroom
Submitting Assignmen
ts
Tutor Support
Exams
Grading
Transcript Process
Support Student Success
6
FIND COURSE TEXTBOOKCreate an Account
Select Course
Order Textbook
Payment Plans
Checkout Process
Start Class – Login
Classroom
Submitting Assignmen
ts
Tutor Support
Exams
Grading
Transcript Process
Support Student Success
7
Create an Account
Select Course
Order Textbook
Payment Plans
Checkout Process
Start Class – Login
Classroom
Submitting Assignmen
ts
Tutor Support
Exams
Grading
Transcript Process
Support Student Success
PAYMENT PLAN
8
Create an Account
Select Course
Order Textbook
Payment Plans
Checkout Process
Start Class – Login
Classroom
Submitting Assignmen
ts
Tutor Support
Exams
Grading
Transcript Process
Support Student Success
CHECKOUT PROCESS
9
Student NameStudent Address Credit Card
Number
CHECKOUT PROCESSCreate an Account
Select Course
Order Textbook
Payment Plans
Checkout Process
Start Class – Login
Classroom
Submitting Assignmen
ts
Tutor Support
Exams
Grading
Transcript Process
Support Student Success
10
STARTING CLASS - LOGINCreate an Account
Select Course
Order Textbook
Payment Plans
Checkout Process
Start Class – Login
Classroom
Submitting Assignmen
ts
Tutor Support
Exams
Grading
Transcript Process
Support Student Success
11
START CLASS - ORIENTATIONCreate an Account
Select Course
Order Textbook
Payment Plans
Checkout Process
Start Class – Login
Classroom
Submitting Assignmen
ts
Tutor Support
Exams
Grading
Transcript Process
Support Student Success
Video/Audio/TextAudio/Text
Audio/Text
Engagement
Images/Text
12
CLASSROOM EXPERIENCECreate an Account
Select Course
Order Textbook
Payment Plans
Checkout Process
Start Class – Login
Classroom
Submitting Assignmen
ts
Tutor Support
Exams
Grading
Transcript Process
Support Student Success
13
Create an Account
Select Course
Order Textbook
Payment Plans
Checkout Process
Start Class – Login
Classroom
Submitting Assignmen
ts
Tutor Support
Exams
Grading
Transcript Process
Support Student Success
CLASSROOM EXPERIENCE
2.
1.
14
SUBMITTING ASSIGNMENTSCreate an Account
Select Course
Order Textbook
Payment Plans
Checkout Process
Start Class – Login
Classroom
Submitting Assignmen
ts
Tutor Support
Exams
Grading
Transcript Process
Support Student Success
15
Create an Account
Select Course
Order Textbook
Payment Plans
Checkout Process
Start Class – Login
Classroom
Submitting Assignmen
ts
Tutor Support
Exams
Grading
Transcript Process
Support Student Success
SUBMITTING ASSIGNMENTS
16
EXAMINATIONSCreate an Account
Select Course
Order Textbook
Payment Plans
Checkout Process
Start Class – Login
Classroom
Submitting Assignmen
ts
Tutor Support
Exams
Grading
Transcript Process
Support Student Success
17
GRADINGCreate an Account
Select Course
Order Textbook
Payment Plans
Checkout Process
Start Class – Login
Classroom
Submitting Assignmen
ts
Tutor Support
Exams
Grading
Transcript Process
Support Student Success
18
Create an Account
Select Course
Order Textbook
Payment Plans
Checkout Process
Start Class – Login
Classroom
Submitting Assignmen
ts
Tutor Support
Exams
Grading
Transcript Process
Support Student Success
TRANSCRIPT PROCESS
"WOW! Quick, thorough, and honest answers to emails within minutes…Having dealt with several brick and mortar colleges where students sometimes get treated like a nuisance, the friendliness and attentive customer service at StraighterLine is a breath of fresh air.”
“Jessica was very nice to speak with and helped me at the end with my transcript questions.”
“I greatly appreciate you guys at StraighterLine.”
“I wanted to expand on my course advisor. Christine Saba is a gem. She made me feel VERY comfortable asking ANY question I had. She always answered them clearly, and in a very timely manner. If she didn't have the answer, she found out quickly. Her tone in her emails was nothing but friendly, and NEVER condescending!! I felt she did a FANTASTIC job!!”
“Andrew Hoon was great to work with. He responded quickly to my questions and was very helpful.”
19
19
Create an Account
Select Course
Order Textbook
Payment Plans
Checkout Process
Start Class – Login
Classroom
Submitting Assignmen
ts
Tutor Support
Exams
Grading
Transcript Process
Support Student Success
SUPPORTING STUDENT SUCCESS