Name : Jeel JoshiEnrollment No.: 160210106023Branch: CivilSubject: Communication SkillGuided By: Himanshu shrivastav sir

TYPES OF LISTENING

• Introduction- while certain skills are basic and necessary for all types of listening. before we can fully appreciate the skill and aply the guidelines, we must understand the different type of listening.1. Informative listening2. Relationship listening3. Appreciative listening4. Critical listening5. Discriminative listening

1. Informative listening

• Informative listening refers to the situation where the listener’s primary concern is to understand the message. Listeners are successful insofar as the meaning they assign to message is as close as possible to the meaning that the sender intended. Informative listening, or listening to understand, is found in all areas of our live Much of our learning comes from informative listening.– Vocabulary– Concentration– Memory

• Vocabulary- relationship between listening and vocabulary never been determined, but it is clear that increasing your vocabulary.

• Concentration- concentration requires discipline, motivation, and acceptance of responsibility.

• Memory- • It allows you to recall experiences and information.• It allows you to understand what other say.

2 Relationship listening

• The purpose of relationship listening is either to help an individual or to improve the relationship between people. therapeutic listening is a special type of listening relationship listening. Although relationship listening requires you to listen for information.– Attending – Supporting– Empathizing

Listening in order to support and develop a relationship with the other person

3 Appreciative listening

• Appreciative listening includes listening to music for enjoyment, to speaker because you like their style, to your choices in theater, television, radio or film.– Presentation – Perception– Previous experience

4 Critical listening

• Politicians, the media, salesmen, advocated need critical listening.

• These three things point out by Aristotle– Ethos- ethical element– Logos- logical element– Pathos – the psychological or emotional element

Critical listening is also called ealuative listening .

Because we make judgments about what the other person is saying....

5 Discriminative listening

• The final type of listening the most important one., for it is basic to other four. By being sensitive to the changes in the speaker’s rate, volume, force, pitch.– Hearing ability – Awareness about sound structure– integration of non-verbal cues

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