1. Sample Schemes of Work andLesson PlansGCSE Business and Communication Systems OCR GCSE in Business and Communication Systems: J230Unit A265: Businesses and their communication systemsThis Support Material booklet is designed to accompany the OCR GCSE Business andCommunication Systems specification for teaching from September 2009. OCR 2008

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ContentsContents 2 Introduction 3 OCR GCSE Business and Communication Systems Unit A265 : Businesses and their communication systems 5 OCR GCSE Business and Communication Systems Unit A265: Businesses and their communication systems7 OCR GCSE Business and Communication Systems Unit A265: Businesses and their communication systems8 OCR GCSE Business and Communication Systems Unit A265: Businesses and their communication systems 10 OCR GCSE Business and Communication Systems Unit A265: Businesses and their communication systems 10 OCR GCSE Business and Communication Systems Unit A265: Businesses and their communication systems 13 OCR GCSE Business and Communication Systems Unit A265: Businesses and their communication systems 14 OCR GCSE Business and Communication Systems Unit A265: Businesses and their communication systems 16 OCR GCSE Business and Communication Systems Unit A265: Businesses and their communication systems 17 OCR GCSE Business and Communication Systems Unit A265: Businesses and their communication systems 18 OCR GCSE Business and Communication Systems Unit A265: Businesses and their communication systems 20 OCR GCSE Business and Communication Systems Unit A265: Businesses and their communication systems 22 OCR GCSE Business and Communication Systems Unit A265: Businesses and their communication systems 25 OCR GCSE Business and Communication Systems Unit A265: Businesses and their communication systems 25 OCR GCSE Business and Communication Systems Unit A265: Businesses and their communication systems28 2 of 29 GCSE Business and Communication Systems 3. Introduction BackgroundFollowing a review of 1419 education and the Secondary Curriculum Review, the Qualifications and Curriculum Authority (QCA) has revised the subject criteria for GCSEs, for first teaching in September 2009. This applies to all awarding bodies. The new GCSEs have more up-to-date content and encourage the development of personal, learning and thinking skills in your students. Weve taken this opportunity to redevelop all our GCSEs, to ensure they meet your requirements. These changes will give you greater control of assessment activities and make the assessment process more manageable for you and your students. Controlled assessment will be introduced for most subjects.OCR has produced a summary brochure, which summarises the changes to Business and Communication Systems. This can be found at www.ocr.org.uk along with the new specification.In order to help you plan effectively for the implementation of the new specification we have produced these Schemes of Work and Sample Lesson Plans for Business and Communication Systems. These Support Materials are designed for guidance only and play a secondary role to the Specification.Our EthosOCR involves teachers in the development of new support materials to capture current teaching practices tailored to our new specifications. These support materials are designed to inspire teachers and facilitate different ideas and teaching practices. Each Scheme of Work and set of sample Lesson Plans is provided in Word format so that you can use it as a foundation to build upon and amend the content to suit your teaching style and students needs.The Scheme of Work and sample Lesson Plans provide examples of how to teach this unit and the teaching hours are suggestions only. Some or all of it may be applicable to your teaching.The Specification is the document on which assessment is based and specifies what content and skills need to be covered in delivering the course. At all times, therefore, this Support Material booklet should be read in conjunction with the Specification. If clarification on a particular point is sought then that clarification should be found in the Specification itself. GCSE Business and Communication Systems3 of 29 4. A Guided Tour through the Scheme of Work = Innovative Teaching Idea This icon is used to highlight exceptionally innovative ideas. = ICT Opportunity This icon is used to illustrate when an activity could be taught using ICT facilities. 4 of 29 GCSE Business and Communication Systems 5. Sample GCSE Scheme of Work OCR GCSE BUSINESS AND COMMUNICATION SYSTEMS UNIT A265 : BUSINESSES AND THEIR COMMUNICATION SYSTEMS SUGGESTED TEACHING7 HOURS TOPIC BUSINESS ACTIVITY TIME SUGGESTED TEACHING AND TOPIC OUTLINESUGGESTED RESOURCESPOINTS TO NOTE HOMEWORK ACTIVITIES What is a business? Why do Discussion of examples of business www.businesslink.gov.uk This is an introductory topic so the focus people start a business?organisations known to candidateshttp://www.bbc.co.uk/consumer/start_a_busin should be on establishing candidates prior Discussion of how businesses can be ess/knowledge and understanding of business (1 hour)organisations classified, e.g. large/small, profit/not for GCSE Business and Communication profit, ownership e.g.Systems (CGP) government/individualswww.staffpart.org.uk/resources Discussion of reasons for starting a%20docs/enterprise_2007/nov%2006/ESAS business%20CCHC%20EntrepreneurQuiz!.ppt The characteristics of successful entrepreneurs: discussion followed by self- assessment exercise= Innovative teaching idea = ICT opportunityGCSE Business and Communication Systems5 of 29 6. Sample GCSE Scheme of Work OCR GCSE BUSINESS AND COMMUNICATION SYSTEMS UNIT A265 : BUSINESSES AND THEIR COMMUNICATION SYSTEMS SUGGESTED TEACHING 7 HOURS TOPIC BUSINESS ACTIVITY TIMESUGGESTED TEACHING AND TOPIC OUTLINE SUGGESTED RESOURCESPOINTS TO NOTEHOMEWORK ACTIVITIES Main types of business Identify main types of businesshttp://www.bbc.co.uk/consumer/start_a_busin Football teams are a useful topic to discuss organisation organisationess/ the ownership/control issues surrounding How to set up as a Sole Trader or a Ltd. GCSE Business Studies (CGP)the move from Ltd to PLC (2 hours) Describe benefits and drawbacks of eachInternet search businesses changing, e.g.type of business organisation group-from Ltd to PLCbased research followed by whole-classfeedback Discuss case studies should a businesschange its organisation? If so to what? = Innovative teaching idea= ICT opportunity6 of 29GCSE Business and Communication Systems 7. Sample GCSE Scheme of Work OCR GCSE BUSINESS AND COMMUNICATION SYSTEMS UNIT A265: BUSINESSES AND THEIR COMMUNICATION SYSTEMS SUGGESTED TEACHING7 HOURS TOPICBUSINESS ACTIVITY TIME SUGGESTED TEACHING AND TOPIC OUTLINESUGGESTED RESOURCESPOINTS TO NOTE HOMEWORK ACTIVITIES How are businesses Outline main functional areas summariseGCSE Business and Communication Candidates require a level of understanding organised?in a spider diagram Systems (Hodder-Murray) sufficient for them to walk through a Mix and match exercise: matchGCSE Business Studies (CGP) business and recognise the functional areas (1 hour)being observed tasks/operations to each functional area Discussion of which functional areas are the most important for particular types of business Business success and failure Discussion of business aims and objectives Recent examples of business It is worth preparing for this topic in advance (2 hours) Create a set of aims and objectives for a closure/difficultyby keeping a record of expansions/closures specified new business GCSE Business and Communication in the local area many candidates will Systems (Hodder-Murray) have some knowledge of these businesses Classification of examples of businessand this can spark a lively debate about why performance as either success or failuresome of them have closed down discussion of conclusions reached Why do businesses succeed or fail? Discussion and notes The impact of uncertainty: types of uncertainty and how businesses can respond= Innovative teaching idea= ICT opportunityGCSE Business and Communication Systems7 of 29 8. Sample GCSE Scheme of WorkOCR GCSE BUSINESS AND COMMUNICATION SYSTEMS UNIT A265: BUSINESSES AND THEIR COMMUNICATION SYSTEMS SUGGESTED TEACHING7 HOURS TOPIC BUSINESS ACTIVITY TIME SUGGESTED TEACHING AND TOPIC OUTLINESUGGESTED RESOURCESPOINTS TO NOTE HOMEWORK ACTIVITIES The role of business in Discussion examples of good and poor Recent examples of business behaviour The intention here is to raise awareness of society business practices GCSE Business and Communicationthe contestable nature of the role of Debate what should be the role of Systems (Hodder-Murray)business in modern society. Key issues are (1 hour) profits v other objectives e.g. environmental business in society?impact= Innovative teaching idea = ICT opportunity8 of 29 GCSE Business and Communication Systems 9. Sample GCSE Scheme of Work= Innovative teaching idea = ICT opportunityGCSE Business and Communication Systems9 of 29 10. Sample GCSE Scheme of Work OCR GCSE BUSINESS AND COMMUNICATION SYSTEMS UNIT A265: BUSINESSES AND THEIR COMMUNICATION SYSTEMS SUGGESTED TEACHING 7 HOURS TOPIC COMPETITION AND CUSTOMERS TIMESUGGESTED TEACHING AND TOPIC OUTLINESUGGESTED RESOURCESPOINTS TO NOTEHOMEWORK ACTIVITIES The importance of customers Discussion of how customers benefit a GCSE Business Studies (CGP) This is an opportunity to hear from (2 hours)business through sales, revenue and Case studies and role plays of good/poor customer service staff in local businessesprofitability customer service organisations Analysis of examples of good and badcustomer service and their impact oncustomer behaviour Create a short presentation to explain toemployees why good customer service isimportant Measuring customer Identification of methods businesses can GCSE Business and Communication This could be an opportunity for satisfaction use to determine the level of customerSystems (Hodder) candidates to investigate customersatisfaction GCSE in Applied Business (Hodder)satisfaction of students in school services (2 hours) such as the school canteen (though care Devise a questionnaire to measure Examples of customer service guidelines, may be needed in negotiating permissioncustomer satisfaction for a selectede.g. with relevant organisations)businesshttp://www.thinktankproductions.co.uk/common/pdf/customerservice.pdf Create a set of guidelines for howemployees should deal with customerswho telephone a business = Innovative teaching idea = ICT opportunity10 of 29GCSE Business and Communication Systems 11. Sample GCSE Scheme of Work OCR GCSE BUSINESS AND COMMUNICATION SYSTEMS UNIT A265: BUSINESSES AND THEIR COMMUNICATION SYSTEMS SUGGESTED TEACHING 7 HOURS TOPIC COMPETITION AND CUSTOMERS TIMESUGGESTED TEACHING AND TOPIC OUTLINESUGGESTED RESOURCESPOINTS TO NOTEHOMEWORK ACTIVITIES The importance of customers Discussion of how customers benefit a GCSE Business Studies (CGP) This is an opportunity to hear from (2 hours)business through sales, revenue and Case studies and role plays of good/poor customer service staff in local businessesprofitability customer service organisations Analysis of examples of good and badcustomer service and their impact oncustomer behaviour Create a short presentation to explain toemployees why good customer service isimportant Measuring customer Identification of methods businesses can GCSE Business and Communication This could be an opportunity for satisfaction use to determine the level of customerSystems (Hodder) candidates to investigate customersatisfaction GCSE in Applied Business (Hodder)satisfaction of students in school services (2 hours) such as the school canteen (though care Devise a questionnaire to measure Examples of customer service guidelines, may be needed in negotiating permissioncustomer satisfaction for a selectede.g. with relevant organisations)businesshttp://www.thinktankproductions.co.uk/common/pdf/customerservice.pdf Create a set of guidelines for howemployees should deal with customerswho telephone a business = Innovative teaching idea = ICT opportunityGCSE Business and Communication Systems11 of 29 12. Sample GCSE Scheme of Work OCR GCSE BUSINESS AND COMMUNICATION SYSTEMS UNIT A265: BUSINESSES AND THEIR COMMUNICATION SYSTEMS SUGGESTED TEACHING 7 HOURS TOPIC COMPETITION AND CUSTOMERS TIMESUGGESTED TEACHING AND TOPIC OUTLINESUGGESTED RESOURCESPOINTS TO NOTEHOMEWORK ACTIVITIES The importance of customers Discussion of how customers benefit a GCSE Business Studies (CGP) This is an opportunity to hear from (2 hours)business through sales, revenue and Case studies and role plays of good/poor customer service staff in local businessesprofitability customer service organisations Analysis of examples of good and badcustomer service and their impact oncustomer behaviour Create a short presentation to explain toemployees why good customer service isimportant Measuring customer Identification of methods businesses can GCSE Business and Communication This could be an opportunity for satisfaction use to determine the level of customerSystems (Hodder) candidates to investigate customersatisfaction GCSE in Applied Business (Hodder)satisfaction of students in school services (2 hours) such as the school canteen (though care Devise a questionnaire to measure Examples of customer service guidelines, may be needed in negotiating permissioncustomer satisfaction for a selectede.g. with relevant organisations)businesshttp://www.thinktankproductions.co.uk/common/pdf/customerservice.pdf Create a set of guidelines for howemployees should deal with customerswho telephone a business = Innovative teaching idea = ICT opportunity12 of 29GCSE Business and Communication Systems 13. Sample GCSE Scheme of WorkOCR GCSE BUSINESS AND COMMUNICATION SYSTEMS UNIT A265: BUSINESSES AND THEIR COMMUNICATION SYSTEMS SUGGESTED TEACHING 7 HOURS TOPICTHE LEGAL FRAMEWORK TIMESUGGESTED TEACHING AND TOPIC OUTLINESUGGESTED RESOURCES POINTS TO NOTEHOMEWORK ACTIVITIES The legal frameworkFor each legislative area: GCSE Business and Communication The school context could provide a Identify the main Acts and their key principles andSystems (Hodder)useful starting point. Candidates (7 hours) may also benefit from visiting arequirements local business to discover how it is Analyse what selected business have to do in order Relevant regulatory and guidance websites affected by relevant legislationto comply with the legislation and the consequencese.g.of breaking the law www.hse.gov.uk www.ico.gov.uk Assess the overall impact of the legislation for the www.tradingstandards.gov.ukbusiness, its employees (if relevant) and customers(if relevant) www.direct.gov.uk/en/Employment/index.htm Produce a range of presentations/documents www.environment-agency.gov.uksummarising the implications for businesses,customers and employees = Innovative teaching idea = ICT opportunityGCSE Business and Communication Systems13 of 29 14. Sample GCSE Scheme of WorkOCR GCSE BUSINESS AND COMMUNICATION SYSTEMS UNIT A265: BUSINESSES AND THEIR COMMUNICATION SYSTEMS SUGGESTED TEACHING6 HOURSTOPICETHICS, SOCIAL RESPONSIBILITY AND ENVIRONMENTAL SUSTAINABILITY TIMESUGGESTED TEACHING AND TOPIC OUTLINESUGGESTED RESOURCESPOINTS TO NOTEHOMEWORK ACTIVITIES Ethics and social Discussion of the meaning of ethics and social GCSE Business and Communication This is an emotive topic. Candidates responsibility responsibilitySystems (Hodder) should develop their appreciation of Identification of how business can behave in ethical/ Recent examples of ethical/unethical the contestable nature of these (3 hours) issuesunethical waysbehaviour Analysis of the impact of ethical/unethical behaviour Business websites dealing with theon business performance e.g. Body Shoporganisations corporate social Creation of a code of conduct for a selectedresponsibility e.g.business wishing to introduce socially responsiblehttp://www.mcdonalds.com/corp/values/repbusiness practicesort.html andhttp://www.nikebiz.com/responsibilityEnvironmental sustainability Discussion of the meaning of environmental GCSE Business and Communication The school context can provide a (3 hours)sustainabilitySystems (Hodder) useful starting point, however this Identification of how business can behave in http://www.defra.gov.uk/sustainable/govern should be contrasted with ansustainable ways (including the impact of ICT)ment/understanding of the issues affecting at least one for-profit organisation Analysis of the impact of sustainable behaviour on Examples of environmentally sustainablebusiness performance e.g. a supermarket behaviour in school/local Creation of a code of conduct for a selectedcommunity/businessesbusiness wishing to introduce environmentally= Innovative teaching idea = ICT opportunity14 of 29GCSE Business and Communication Systems 15. Sample GCSE Scheme of Work OCR GCSE BUSINESS AND COMMUNICATION SYSTEMS UNIT A265: BUSINESSES AND THEIR COMMUNICATION SYSTEMS SUGGESTED TEACHING6 HOURS TOPICETHICS, SOCIAL RESPONSIBILITY AND ENVIRONMENTAL SUSTAINABILITY TIME SUGGESTED TEACHING AND TOPIC OUTLINE SUGGESTED RESOURCES POINTS TO NOTE HOMEWORK ACTIVITIESsustainable business practices= Innovative teaching idea= ICT opportunityGCSE Business and Communication Systems 15 of 29 16. Sample GCSE Scheme of WorkOCR GCSE BUSINESS AND COMMUNICATION SYSTEMS UNIT A265: BUSINESSES AND THEIR COMMUNICATION SYSTEMS SUGGESTED TEACHING4 HOURS TOPICMANUAL (PAPER) AND COMPUTER-BASED SYSTEMS TIME SUGGESTED TEACHING AND TOPIC OUTLINE SUGGESTED RESOURCESPOINTS TO NOTE HOMEWORK ACTIVITIES Manual systems Discussion of how a manual (paper-based)GCSE Business and Communication Candidates could begin by considering their filing system worksSystems (CGP)own school exercise books and files as a (1 hour)paper-based system and consider the Filing and retrieval exercise benefits and drawbacks of it, e.g. not being Benefits and drawbacks of manual systemsable to use books whilst they are in the teachers possession! Electronic systems Discussion of how an electronic GCSE Business and Communication The schools own network is likely to (computerised) filing system works Systems (CGP)provide a sufficient context for this topic, (1-2 hours) providing candidates can then apply this Filing and retrieval exercise understanding to business scenarios Benefits and drawbacks of electronic filing systems Electronic versus manual Discussion of the filing systems used inGCSE Business and Communication Candidates could consider a local small filing systemsbusiness organisations Systems (CGP)business as the context for this topic Design a filing system for a small business (1-2 hours) (e.g. corner shop) and a business using e- commerce= Innovative teaching idea = ICT opportunity16 of 29 GCSE Business and Communication Systems 17. Sample GCSE Scheme of Work OCR GCSE BUSINESS AND COMMUNICATION SYSTEMS UNIT A265: BUSINESSES AND THEIR COMMUNICATION SYSTEMS SUGGESTED TEACHING 3 HOURS TOPICPROCEDURES FOR CHECKING INTERNAL AND EXTERNAL BUSINESS COMMUNICATIONS TIMESUGGESTED TEACHING AND TOPIC OUTLINESUGGESTED RESOURCESPOINTS TO NOTEHOMEWORK ACTIVITIES Procedures for checking Definition of internal and external GCSE Business and Communication This topic is about checking documents and internal and external business communications Systems (Hodder)the business implications of so doing, it is not about the theory of internal and external communications Error checking exercises (paper andExamples of poor-quality or incorrectelectronic)business communications communications, this is covered in A266 (3 hours) Business consequences of sending poor-quality or incorrect communications Procedures for checking documentation benefits and drawbacks and businessimplications = Innovative teaching idea= ICT opportunityGCSE Business and Communication Systems 17 of 29 18. Sample GCSE Scheme of WorkOCR GCSE BUSINESS AND COMMUNICATION SYSTEMS UNIT A265: BUSINESSES AND THEIR COMMUNICATION SYSTEMS SUGGESTED TEACHING 9 HOURS TOPICCOMPUTER SYSTEMS (1) - HARDWARE COMPONENTS TIMESUGGESTED TEACHING AND TOPIC OUTLINESUGGESTED RESOURCES POINTS TO NOTEHOMEWORK ACTIVITIES Input devices List the main input devices used in the home GCSE Business and Communication Software is covered in A266/A267and by business organisations Systems (Hodder) Teaching should reflect the provisions of the (3 hours) Describe their purposes www.what2learn.com Disability Discrimination Act (DDA) and its Describe their benefits and drawbacksimplications for providing appropriate hardware for users with special needs Evaluate their usefulness in specifiedscenarios Research which input devices should be usedfor a range of specified users andcircumstances, recommend devices based ona range of criteria including value for moneyand fitness for purpose Output devices List the main output devices used in the home GCSE Business and Communication Teaching should reflect the provisions of theand by business organisations Systems (Hodder) Disability Discrimination Act (DDA) and its (3 hours) implications for providing appropriate Describe their purposes www.what2learn.com hardware for users with special needs Describe their benefits and drawbacks Evaluate their usefulness in specified = Innovative teaching idea= ICT opportunity18 of 29 GCSE Business and Communication Systems 19. Sample GCSE Scheme of Work OCR GCSE BUSINESS AND COMMUNICATION SYSTEMS UNIT A265: BUSINESSES AND THEIR COMMUNICATION SYSTEMS SUGGESTED TEACHING9 HOURS TOPICCOMPUTER SYSTEMS (1) - HARDWARE COMPONENTS TIME SUGGESTED TEACHING AND TOPIC OUTLINESUGGESTED RESOURCESPOINTS TO NOTE HOMEWORK ACTIVITIESscenarios= Innovative teaching idea= ICT opportunityGCSE Business and Communication Systems 19 of 29 20. Sample GCSE Scheme of Work OCR GCSE BUSINESS AND COMMUNICATION SYSTEMS UNIT A265: BUSINESSES AND THEIR COMMUNICATION SYSTEMS SUGGESTED TEACHING9 HOURS TOPIC COMPUTER SYSTEMS (1) - HARDWARE COMPONENTS TIME SUGGESTED TEACHING AND TOPIC OUTLINESUGGESTED RESOURCES POINTS TO NOTE HOMEWORK ACTIVITIES Research which output devices should be used for a range of specified users and circumstances, recommend devices based on a range of criteria including value for money and fitness for purpose= Innovative teaching idea= ICT opportunity20 of 29 GCSE Business and Communication Systems 21. Sample GCSE Scheme of Work OCR GCSE BUSINESS AND COMMUNICATION SYSTEMS UNIT A265: BUSINESSES AND THEIR COMMUNICATION SYSTEMS SUGGESTED TEACHING9 HOURS TOPICCOMPUTER SYSTEMS (1) - HARDWARE COMPONENTS TIME SUGGESTED TEACHING AND TOPIC OUTLINESUGGESTED RESOURCESPOINTS TO NOTE HOMEWORK ACTIVITIES Computing devices (3 hours) List the main computing devices used inGCSE Business and Communication Teaching should reflect the provisions of the the home and by business organisationsSystems (Hodder)Disability Discrimination Act (DDA) and its Describe their purposeswww.what2learn.comimplications for providing appropriate hardware for users with special needs Describe their benefits and drawbacks Evaluate their usefulness in specified scenarios Research which computing devices should be used for a range of specified users and circumstances, recommend devices based on a range of criteria including value for money and fitness for purpose= Innovative teaching idea = ICT opportunityGCSE Business and Communication Systems 21 of 29 22. Sample GCSE Scheme of Work OCR GCSE BUSINESS AND COMMUNICATION SYSTEMS UNIT A265: BUSINESSES AND THEIR COMMUNICATION SYSTEMS SUGGESTED TEACHING 6 HOURS TOPICCOMPUTER SYSTEMS (2) - DATA STORAGE AND BACKUP TIMESUGGESTED TEACHING AND TOPIC OUTLINESUGGESTED RESOURCES POINTS TO NOTEHOMEWORK ACTIVITIES Data storage List the main storage devices used in the home GCSE Business and Communication Devices also includes remote storage, e.g.and by business organisations Systems (Hodder) services provided by internet-based storage (3 hours) providers Describe their purposes www.what2learn.com Describe their benefits and drawbacks Evaluate their usefulness in specified scenarios Research which storage devices should be usedfor a range of specified users and circumstances,recommend devices based on a range of criteriaincluding value for money and fitness forpurpose Back-up systems Discussion of why computer data should be GCSE Business and Communication The schools own network is likely tobacked-up Systems (Hodder) provide a sufficient context for this topic, (3 hours) providing candidates can then apply this Methods of backing-up data: back-up systems, www.what2learn.comchoice of media and location understanding to business contexts Research which back-up systems should be usedfor a range of specified users and circumstances,based on a range of criteria including value formoney and fitness for purpose = Innovative teaching idea= ICT opportunity22 of 29 GCSE Business and Communication Systems 23. Sample GCSE Scheme of Work OCR GCSE BUSINESS AND COMMUNICATION SYSTEMS UNIT A265: BUSINESSES AND THEIR COMMUNICATION SYSTEMS SUGGESTED TEACHING6 HOURS TOPICCOMPUTER SYSTEMS (2) - DATA STORAGE AND BACKUP TIME SUGGESTED TEACHING AND TOPIC OUTLINE SUGGESTED RESOURCES POINTS TO NOTE HOMEWORK ACTIVITIES= Innovative teaching idea= ICT opportunityGCSE Business and Communication Systems 23 of 29 24. Sample GCSE Scheme of Work= Innovative teaching idea = ICT opportunity24 of 29GCSE Business and Communication Systems 25. Sample GCSE Scheme of Work OCR GCSE BUSINESS AND COMMUNICATION SYSTEMS UNIT A265: BUSINESSES AND THEIR COMMUNICATION SYSTEMS SUGGESTED TEACHING 5 HOURS TOPICCOMPUTER SYSTEMS (2) - DATA SECURITY TIMESUGGESTED TEACHING AND TOPIC OUTLINESUGGESTED RESOURCESPOINTS TO NOTEHOMEWORK ACTIVITIES Data security Identify the main threats to users of GCSE Business and Communication The schools own network and thecomputer systems Systems (Hodder)candidates own domestic computer use (if (5 hours) applicable) are likely to provide sufficient Identify the main types of softwareavailable to minimise the risks to computercontext for this topic, providing candidatessystems and data can then apply this understanding to business scenarios Describe how they work and their benefits/drawbacks Identify the main methods available tominimise unauthorised access to data heldon a computer network Describe how they work and their benefits/drawbacks Research which security measures shouldbe used for a range of specified businessusers and circumstances, based on arange of criteria including value for moneyand fitness for purpose OCR GCSE BUSINESS AND COMMUNICATION SYSTEMS = Innovative teaching idea = ICT opportunityGCSE Business and Communication Systems 25 of 29 26. Sample GCSE Scheme of Work OCR GCSE BUSINESS AND COMMUNICATION SYSTEMS UNIT A265: BUSINESSES AND THEIR COMMUNICATION SYSTEMS SUGGESTED TEACHING 5 HOURS TOPICCOMPUTER SYSTEMS (2) - DATA SECURITY TIMESUGGESTED TEACHING AND TOPIC OUTLINESUGGESTED RESOURCESPOINTS TO NOTEHOMEWORK ACTIVITIES Data security Identify the main threats to users of GCSE Business and Communication The schools own network and thecomputer systems Systems (Hodder) candidates own domestic computer use (if (5 hours)applicable) are likely to provide sufficient Identify the main types of softwareavailable to minimise the risks to computer context for this topic, providing candidatessystems and datacan then apply this understanding tobusiness scenarios Describe how they work and their benefits/drawbacks Identify the main methods available tominimise unauthorised access to data heldon a computer network Describe how they work and their benefits/drawbacks Research which security measures shouldbe used for a range of specified businessusers and circumstances, based on arange of criteria including value for moneyand fitness for purpose OCR GCSE BUSINESS AND COMMUNICATION SYSTEMS = Innovative teaching idea= ICT opportunity26 of 29GCSE Business and Communication Systems 27. Sample GCSE Scheme of Work OCR GCSE BUSINESS AND COMMUNICATION SYSTEMS UNIT A265: BUSINESSES AND THEIR COMMUNICATION SYSTEMS SUGGESTED TEACHING 5 HOURS TOPICCOMPUTER SYSTEMS (2) - DATA SECURITY TIMESUGGESTED TEACHING AND TOPIC OUTLINESUGGESTED RESOURCESPOINTS TO NOTEHOMEWORK ACTIVITIES Data security Identify the main threats to users of GCSE Business and Communication The schools own network and thecomputer systems Systems (Hodder)candidates own domestic computer use (if (5 hours) applicable) are likely to provide sufficient Identify the main types of softwareavailable to minimise the risks to computercontext for this topic, providing candidatessystems and data can then apply this understanding to business scenarios Describe how they work and their benefits/drawbacks Identify the main methods available tominimise unauthorised access to data heldon a computer network Describe how they work and their benefits/drawbacks Research which security measures shouldbe used for a range of specified businessusers and circumstances, based on arange of criteria including value for moneyand fitness for purpose OCR GCSE BUSINESS AND COMMUNICATION SYSTEMS = Innovative teaching idea = ICT opportunityGCSE Business and Communication Systems 27 of 29 28. Sample GCSE Lesson Plan OCR GCSE Business and Communication Systems Unit A265: Businesses and their communication systemsOCR recognises that the teaching of this qualification above will vary greatly from school to school and from teacher to teacher. With that in mind this lesson plan is offered as a possible approach but will be subject to modifications by the individual teacher. Lesson length is assumed to be one hour. Learning Objectives for the Lesson Objective 1 Students to be able to define what is meant by ethical behaviour Objective 2 Students will be able to identify businesses which act in an ethical/unethical way Objective 3 Students will be able to discuss some of the reasons why businesses act in ethical/unethical ways Recap of Previous Experience and Prior Knowledge No previous knowledge of what ethics are will be assumed, although the background of the students may have some bearing as this may have been covered in either Religious Studies or citizenship. The students will not even have to have a great deal of knowledge about business although some understanding of aims, objectives and stakeholders may promote a wider discussion.Content Time Content 10 minutes As each student comes into the room hand them a card which has a statementto think about whilst the register is being taken.Then use these cards as a warm up activity to assess prior knowledge and toget the students thinking about which can be considered is right or wrong (orgood and bad depending on the group). At this stage the word ethical is notbeing introduced. Each student to read their card and put it on the right side ofthe board explaining why they consider this the correct placement. (See sheetfor examples) 5 minutesFrom the use of the statements introduce the word ethical and come to aconclusion about what ethics in business means 15 - 20 minutesUse of PPT presentation on Business Ethics to reinforce issues discussed 10 - 15 minutes(After slide 11) Students (in groups) to come up with a definition of what ethicsis and then using that as the centre, develop a mind map of all the ethical GCSE Business and Communication Systems 28 of 29 29. Sample GCSE Lesson Planproblems a business may face (A3 paper would be useful for this exercise).5 - 10 minutesView a clip from the Ethical man series on the BBC website such as the M&Sto go Ethical (5) minutes or Tesco chief explains ethical move and discuss (Itcould be used as the basis for a homework exercise. ConsolidationTimeContent10 minutesStudents development of mind maps to demonstrate their understanding ofethical behaviour5 - 10 minutesPlenary question and answer based on true or false situations shouldenable teacher to check students understanding.Homework: This could be based on case studies such as the ones attached forthe students to read and comment on. An alternative is a homework sheet ofquestions as shown this could be an opportunity for differentiated tasks forthe students. GCSE Business and Communication Systems29 of 29