39
© Digital Vidya www.digitalvidya.com Online Reputation Management Workshop 1

Why Care About Social Media (Malaysia)

Embed Size (px)

Citation preview

© Digital Vidyawww.digitalvidya.com

Online Reputation Management

Workshop

1

© Digital Vidyawww.digitalvidya.com

Let us Introduce!

2

© Digital Vidyawww.digitalvidya.com

What (not) to expect in this Workshop?

3

© Digital Vidyawww.digitalvidya.com

Fights, Discussions, Arguments

4

© Digital Vidyawww.digitalvidya.com

Less of Answers, more of Questions

5

© Digital Vidyawww.digitalvidya.com

Group Solo

Lot of food for your brain…

6

© Digital Vidyawww.digitalvidya.com

It’s not the End...

7

© Digital Vidyawww.digitalvidya.com

Start Experiencing Now!

#DVCamp

8

© Digital Vidyawww.digitalvidya.com

Let’s Connect Now!

http://bit.ly/dv-grp

http://facebook.com/digitalvidya http://twitter.com/MyDigitalVidya

9

© Digital Vidyawww.digitalvidya.com

What is Digital Marketing?

10

© Digital Vidyawww.digitalvidya.com

“The process of reaching out to and

engaging with your customers/users through

Digital Media (Internet, Email, Mobile)”

11

© Digital Vidyawww.digitalvidya.com

SEO or Organic Search

SEM or PPC

12

© Digital Vidyawww.digitalvidya.com 13

© Digital Vidyawww.digitalvidya.com

Email & Mobile

Marketing

SEO

Social Media

Online

Advertising

Website/P

resence

14

© Digital Vidyawww.digitalvidya.com

What is Social Media?

15

© Digital Vidyawww.digitalvidya.com

Who’s the head of Social Media

Marketing at McDonalds?

Customer!

16

© Digital Vidyawww.digitalvidya.com

Why care about Social Media?

17

© Digital Vidyawww.digitalvidya.com

“Only 20% of marketing budgets

are typically spent on retention.

Yet, in many cases, 75% of

revenues comes from existing

customers.”Source: Flip the Funnel

18

© Digital Vidyawww.digitalvidya.com

Social Media in Malaysia

19

© Digital Vidyawww.digitalvidya.com

No of Users (Million)

20

© Digital Vidyawww.digitalvidya.com

Growth on Facebook (6 months)

21

© Digital Vidyawww.digitalvidya.com

Age Distribution

22

© Digital Vidyawww.digitalvidya.com

Gender Distribution

23

© Digital Vidyawww.digitalvidya.com

Is it just Sales & Marketing?

24

© Digital Vidyawww.digitalvidya.com

SalesIdeation/Product Dev

HR

CRM

Marketing

NO

25

© Digital Vidyawww.digitalvidya.com

Search for your name on Google!

26

© Digital Vidyawww.digitalvidya.com

Timings can’t be Better!

Opportunity to build competitive edge

27

© Digital Vidyawww.digitalvidya.com

Let’s look at some International Success Stories!

28

© Digital Vidyawww.digitalvidya.com

Kogi Korean BBQ Taco Truck

Blog + Flickr + Twitter - 10 people/stop to 800 people/stop

29

© Digital Vidyawww.digitalvidya.com

Over 20% All Sales through Facebook

30

© Digital Vidyawww.digitalvidya.com 31

© Digital Vidyawww.digitalvidya.com

A Video can ruin the brand built over

decades

Costed them 50m US$

32

© Digital Vidyawww.digitalvidya.com

Let’s look at few Malaysian Case Studies!

33

© Digital Vidyawww.digitalvidya.com 34

© Digital Vidyawww.digitalvidya.com 35

© Digital Vidyawww.digitalvidya.com 36

© Digital Vidyawww.digitalvidya.com 37

© Digital Vidyawww.digitalvidya.com

What are you waiting for?

Do you think you have an option?

38

© Digital Vidyawww.digitalvidya.com

Thank You!

39