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Seventy-three percent of construction firms plan to
expand their staff in 2017 according to the Associated
General Contractors of America (AGC) and Sage
Construction & Real Estate’s 2017 Construction Survey
and Business Outlook. Contractors are not alone as
architecture and engineering firms are also enhancing
their internal talent in response to current activity and
anticipated growth in both the
public and private markets.
Considering the industry’s limited
pool of talent, mass retirements of
baby boomers, pressure from
owners, and difficulties in attracting
millennials, it’s not surprising that
Architecture/Engineering/
Construction (A/E/C) companies are stepping up their
recruitment and talent management practices.
Tom Helbling, President of Helbling & Associates, has
been a search consultant in the A/E/C and real estate
development sectors for nearly 40 years. Recently, he and
some of his senior consultants sat down to discuss the
changes occurring in the industry, and how companies of
all sizes are adapting their recruitment and talent
management.
Diverse factors are prompting A/E/C firms to improve their recruitment methods
Tom Helbling has seen the A/E/C industry transform itself
many times over due to recessions and other economic
impacts. He says, “As organizations of all sizes dealt with
the ebb and flow of activity, recruitment was most always
reactive. Companies would hire professionals simply due
to attrition, when they were awarded projects, or when
there was a retirement. Recruitment was a response
rather than a plan. That has all changed since the last
recession. It’s a different scenario now because firms are
facing so many diverse issues.”
“We all know the amount of
experienced professionals retiring
from the industry. We understand
the skills gap and how it occurred,
and the difficulties the sector faces
in attracting and retaining
millennials. All of these factors, along with advanced
technologies, new delivery methods, and complex
projects are prompting organizations to diversify and
refine their recruitment processes and talent
management. Companies realize that they must have the
right talent to grow and expand their capabilities, and
achieve their objectives. By ‘right’ talent, I am referring to
talented individuals with strong technical and
management skills and who fit in with a company’s
culture.”
“Another major factor impacting recruitment is coming
from owners – the industry’s customers and end-users,”
says Helbling. “Owners are much more sophisticated in
how they plan their capital programs and projects. And,
some of these projects and developments are larger
IndustryPressuresPromptingChangesinA/E/CRecruitment&TalentManagement
Sami L. Barry
73%ofconstruction.irmsplanto
increasetheirheadcountin2017*
*AGCandSageConstruction&RealEstate2017
ConstructionSurveyandBusinessOutlook
and more complex than we have ever seen before.
Owners are well educated in terms of design concepts,
construction processes, and delivery methods. They want
to be highly engaged in the construction process, and
many have their own internal design and construction
teams who understand costs, schedules, and
constructability issues. They understand the skills and
expertise that are required for their projects, and they
carefully consider an A/E/C firm’s talent and capabilities.
They have high expectations, and the quality of a team is
often the differentiating factor in award selection.”
“These issues, all of which are significant, put pressure on
A/E/C firms in terms of performance and profitability and
both of these rely directly on internal talent.”
How A/E/C firms are improving recruitment
Talent acquisition and management are considered top
priorities among A/E/C organizations. As a result, they
are performing recruitment in a more proactive manner,
enhancing their non-core talent, conducting succession
planning, offering extended benefits and professional
development, and implementing strategies to attract
millennials.
Proactively seeking and attracting talent
“As executive search consultants, we hear about the
limited talent pool every day, and we live it,” says Jim
Lord, Managing Director. “As Tom (Helbling) said, firms
have learned that, if they want to be strategic with which
projects they pursue, they have to be proactive and
strategic with their recruitment as well. If companies
don’t have the right talent to build projects, they’re not
going to get the contracts. So the more progressive
organizations want exceptional professionals on staff
sooner rather than later. They realize the need to keep
their talent pipelines filled.”
“Organizations are also becoming adept at identifying
employees who are under performing and those who are
unengaged. These employees will most likely leave
within a short time-frame. It’s important to stay a step
ahead and acquire talent for when they do leave. When a
company has more time to recruit an ideal professional,
there is less pressure. The reality is that it’s no longer
feasible to wait until you have an actual talent need, then
post an employment ad, and expect a qualified
candidate to apply.”
Strengthening non-core talent
“Having the right leaders in non-core functions, such as
business development, human resources, estimating,
safety, and security, is critical to help support the
operations and execution of projects,” says Helbling.
“The stronger the non-core talent is and the more
innovation and value these professionals can provide, the
stronger the operations side can be.”
Tom Dunn, Senior Managing Consultant, notes, “Non-
core talent can come from outside the industry so
consideration is being given to non-traditional
candidates provided they have applicable experiences
and backgrounds. A/E/C hiring managers are more
open-minded to these professionals due to the strong
competition for talent. Furthermore, they want to see a
cross section of talent who can bring different
perspectives and ways of doing business. Quite simply,
companies desire to do things differently than they have
in the past. If they want that, they have to look beyond
the direct competition and obvious venues.”
Performing succession planning
“Progressive firms are also conducting formal succession
planning,” says Dunn. “It’s understandable that some
companies do not prioritize succession planning because
it takes a lot of consideration, time, and effort away from
competing priorities,” says Dunn. “There’s never a good
time to focus on it. But, businesses, especially those that
are family-owned, are realizing they have to do it
proactively if they want their organizations to exist for
another generation.”
IndustryPressuresPromptingChangesinA/E/CRecruitment&TalentManagement
IndustryPressuresPromptingChangesinA/E/CRecruitment&TalentManagement
He says, “FMI Chairman
Hank Harris recently said
in a Construction Business
Owner article that it takes
10 years to properly stage
and develop a succession
plan. As search
consultants, we are asked
to solve this type of issue
in three to six months with
a search. That can be
difficult, and at its core, it
is somewhat unrealistic.
But, if a firm begins
talking to us early on in
the succession planning
process and we
understand the type of
talent and skills they are
going to need both today
and several years from
now, the search can still
be challenging, but we have a clearer path regarding
how we can add value. If an organization thinks they will
have to replace a key executive in the next two to five
years, they need to start thinking about it now. It takes
time to prepare a team and organization for a shift in
leadership.”
Enhancing compensation structures, employee benefits, and professional development programs
In a recent study, the AGC found that 52% of survey
participants were planning to increase base pay rates,
and make investments in training and development. A
good percentage were also increasing their investments
in technology, and providing incentive and bonus
compensation. All of these are being done to recruit and
retained qualified staff. Dunn says, “The limited talent at
all levels in the industry and the competition for quality
professionals is prompting organizations to analyze
compensation structures, benefits, and professional
development programs.
They want to retain their
people, and they also
want to attract new talent.
They’re investing in their
employees and they’re
communicating regularly
with them. That’s one of
the reasons why strong
leadership on the human
resources side is
extremely critical. Human
resources professionals
are often the ones who
are running point for these
types of initiatives.”
“Offering professional
development
opportunities is critical for
strengthening and
growing a business,” says
Dunn. “Every candidate I work with wants to see and
hear about potential career progression when taking a
new position, and they want to join a company that
provides development opportunities for all levels of
employees.”
Implementing specific programs to attract millennials
Educating young individuals on the progressive aspects
of the A/E/C industry and what it can offer in terms of an
exciting career is important for the sector to continue
moving forward. “In terms of drawing people to the
industry, it’s awareness,” Dunn says. “I don’t think most
people outside of the industry understand what goes
into construction or real estate development and what is
entailed in these huge programs and projects that are
being built. The ‘good ole days’ of construction have
given way to organizations utilizing 3D printing, building
information modeling, iPads/tablets in the field,
AccordingtoAGC’sandSageConstruction&
RealEstate’s2017ConstructionSurveyand
BusinessOutlook,most.irmsreportedthey
wereplanningtodothefollowingin2017to
recruitand/orretainquali.iedstaff:
• 52%-increasebasepayrates
• 52%-increaseinvestmentsintraininganddevelopment
• 40%-increaseinvestmentsininformationtechnology
• 35%-provideincentives/bonuses
• 28%-increasecontributionstoemployeebene.its
Helbling & Associates is a retained executive search firm specializing exclusively in construction, engineering, facilities management, and real estate development.
w w w . h e l b l i n g s e a r c h . c o m
innovative alternative delivery methods, and multiple
other new technologies. Progressive firms of all sizes are
leveraging these technologies in attracting younger
professionals to the industry. It will take time, but
promoting these advancements and articulating the why
to the prospective talent pool will continue to attract the
next generation of talent into an evolving industry.”
As the industry continues to adapt to owner demands,
advanced technologies, and the shift in workforce
generations, we will see A/E/C firms adjust their
recruitment and talent management practices to sustain
success. We have already seen a positive transformation,
and it will be exciting to see how the industry as a whole
progresses into the future.
w w w . h e l b l i n g s e a r c h . c o m
IndustryPressuresPromptingChangesinA/E/CRecruitment&TalentManagement