Welcome to Girl Scout Troop Cookie Program

Training

Results

20132,537,280

packages of cookies

Troop Proceeds $1,545,001

Participation (88%)26,903 girls 2866 troops

PGA = 90.77

100 PGA (per girl average) Total # of packages owned by troops

divided by total # of registered girls in the troop

100% Troop and Girl Participation

2,595,294 of Packages sold+58,014 over last year

Goals for 2014

What’s New?

National Girl Scout Weekend: February 7th-9th

New Cookie: Cranberry Citrus CrispABC Cookie Pilot Program – Gluten FreeService Unit BonusEarlier Town Delivery: January 25-February

1 COCO: Cookie Command UpdatesCookie Promise Online Patch

What Does a Troop Receive from SU Cookie Manager……

One of each of the following:Troop Cookie BookSample Package of Cookies Goal Tracking PosterReceipt BookletTroop Worksheet (usage by troop is optional)

One of the following for each girl:Order CardMoney Envelope

KEY DATES

S M T W T F S

1 2 3 4 5 6 7

8 9 10 11 12 13 14

15 16 17 18 19 20 21

22 23 24 25 26 27 28

29 30 31        

16th:Mini Clinics18th : Webinar

1st Day of Cookie Season

Special Council Cookie

Cupboard Hours23rd : 10-424th : 10-12

Gluten Free Deadline

Cookie Rally &Cookie Training

See Page 1 in Cookie Book for more dates and specifics

Deadline for COBS request for January

10 p.m.

GSEM Council Offices Closed

S M T W T F S

      1 2 3 4

5 6 7 8 9 10 11

12 13 14 15 16 17 18

19 20 21 22 23 24 25

26 27 28 29 30 31  

TroopsInitial Order due 10 p.m.

Service Units Initial Order due

10 p.m.

Town Delivery Week 1/25-2/01

Council Cupboards

Re-open

Mini Clinics

See Page 1 in Cookie Book for more dates and specifics

Deadline for COBS request for February 10 p.m.

GSEM Council Offices Closed

S M T W T F S

            1

2 3 4 5 6 7 8

9 10 11 12 13 14 15

16 17 18 19 20 21 22

23 24 25 26 27 28  

Massachusetts School Vacation Week

National Girl Scout Weekend7th- 9th

See Page 1 in Cookie Book for more dates and specifics

Deadline to request COBS for March – 10

p.m.

Last day Town Delivery

GSEM Council Offices Closed

S M T W T F S

            1

2 3 4 5 6 7 8

9 10 11 12 13 14 15

16 17 18 19 20 21 22

23 24 25 26 27 28 29

30 31          

Sliding scale goes into

effect10 p.m.

Final day for troop to troop transfers

10 p.m.

Last day of Cookie Sale

Cookie Balance Due by 4 p.m.

Deadline to transfer(assign) packages to girls

10 p.m.

Sell Down

See Page 1 in Cookie Book for more dates and specifics

Who Can Sell Girl Scout Cookies ?

All registered Girl Scouts can sell cookies if they have parental permission.

COOOOOOKIES

Thanks-A-Lot™Shortbread cookies dipped in rich

fudge and topped with an embossed thank you message in

one of 5 languages.

Cranberry Citrus Crisps

Crispy cookie, made with whole grain, full of tangy cranberry bits

and zesty citrus flavors.

ShortbreadTraditional shortbread

cookies.

Lemonades™Savory slices of shortbread with a refreshingly tangy lemon flavored

icing.

Peanut Butter Patties®Crispy vanilla cookies layered with peanut butter and covered with a

chocolaty coating.

Thin MintsCrispy chocolate wafers

dipped in a mint chocolaty coating.

Caramel deLites®Vanilla cookies topped with

caramel, sprinkled with toasted coconut, and laced

with chocolaty stripes.

Peanut Butter Sandwich

Crisp and crunchy oatmeal cookies with creamy peanut

butter filling.

America’s Best Cookies

ABC Pilot ProgramChocolate Chip Shortbread Gluten Free Cookie$5.00 per package

$1.50 proceed for troop no recognitions earned

Not Available on the Order Card or in SNAP Pre-order: November 4th–December 31st

Form to order on the Resource Library and in Troop Cookie Book (pg. 42)

Available for Pick-up starting January 23rd at Council Cupboards onlyNot returnableAdditional Details on page 3 of Cookie

book

Troop Earning Power

Troop Earning Power

Proceeds (price per package)

•Troop Proceeds starts at $0.60 per package price- which could go up if the PGA (per girl average) is over 120 packages•Sliding Scale goes into effect March 3rd at 10pm

Details available in Cookie Book – page 13

Troop Earning PowerSLIDING SCALE

Per Girl Average (PGA)effective – March 3, 2014 at 10p.m.

Per Girl Average (PGA) Troop Proceeds Troop Proceeds w/ Opt Out

000-119 packages $0.60 per package $0.65 per package 120-199 packages $0.65 per package $0.70 per package 200+ packages $0.70 per package $0.75 per

package Do not pay the troops initial order cookie bill until March 4, 2014 Sliding scale goes into effect in March 3, 2014 after 10 p.m. Eligibility: Troops must have a minimum of 5 girls to receive the benefit

of the sliding scale Opt-out available for Cadette, Seniors and Ambassadors only

See page 13 in the Cookie Book for specific details

Troop Earning Power

Initial Order Troop Incentive byService Area*

Top troop within each Service Area that achieves the greatest % over 10% of last year’s sales for the Initial Order will receive their choice of encampment sites and dates for 2015. Total of 5 potential winners

Details available in Cookie Book – page 13

Troop Earning Power

Troop Incentive by Service Area*Top three participating troops within each Service Area that achieves greatest % over 6% of last year’s sales will receive a voucher to be redeemed at GSEM stores or to be used towards Ultimate Guide. 1st:$300 2nd: $200 3rd: $100 Total of 15 potential winners

*All registered girls must be selling and the troop cookie balance paid by March 4, 2014

Details available in Cookie Book – page 13

Girl Earning Power

Cookie CreditsStarts at 100 PackagesCan be used towards GSEM Programs, camps or store purchases (excludes online), plus GSEM and GSUSA destination programs Cookie Credits good until Friday, May 29, 2015Cannot be replaced

Cookie Credits Levels/Money Earned:

Level 1: 100 pkgs. $0.05 per pkg. Level 2: 101-200 pkgs. $0.10 per pkg. Level 3: 201-500 pkgs. $0.15 per pkg. Level 4: 501+ pkgs. $0.20 per pkg.

See Page 14 in the Cookie Book for specific details

Girl Earning PowerGirls who sell 500 packages or more become members

of the 500 CLUB!Last year 217 girls achieved membership into the 500 CLUB500 CLUB members are honored at an end of cookie sale exclusive celebration

Sunday, April 27, 20142-4 p.m.

at Camp Wind in the Pines

Plymouth

Sunday, May 4, 20142-4 p.m.

atCamp Cedar Hill

Waltham

Charm Bracelet is earned when a girl sells 500 packages of cookies

Selling Methods& Tools

Order Taking

Online Marketing

Direct Sales

Booth Sales

How Do We Sell Cookies?

Order Card

Large Order Card Pocket Order Card

included Cookies for a Cause

(cShare) Features recognition

program Nutritional

Information QR Reader

Recognition Plan

Town-Specific Booth Sales

Additional details available in Cookie Book – page 21-25

Organized by the Service Unit Booth Sale Coordinator or Troop Cookie AdvisorTroops/Coordinator work with local businesses to establish the best dates & times for sales

Sales last between one to four hours in length Troops should only sell cookies within their Service Unit

COBSCouncil Organized Booth

Sales

Additional details available in Cookie Book – page 26-27

Booth sales that are coordinated by Council and offered to Troops through a lottery system Council-run lottery where Troops sell at T-stations, Malls, and other locations Troops are responsible to be present at all COBS locations won in the lottery Council pays $25 for each 4-hour time slot at T-Stations and a leasing fee for each mall location

Pre-recorded webinar available on e-learning and links from Cookies & more page on COBS

Selling ToolsAnswer for when a customer says:

“I’m sorry I don’t have any cash on me”

Do you have a Smartphone or Tablet with WIFI access? You can rent a Roampay devices from a Council CupboardAvailable to all troopsCan be used for booth sales & direct sales

Details on page 28 of Cookie Book

5 FOR FIVE

Girls ask customers who might be purchasing 2-3 packages if they want to by 5 Customer gets entered into drawing for 5 cases (60 packages) of the top 5 selling cookies Entry forms in Resource Library, Cookie Book or a Council Cupboard

5 for Five!

Girls can up-sell to 5 packages when a customer is buying less

Details on page 39 of Cookie Book

OVER

6,000

ENTRIES

LAST

YEAR

Selling ToolsCookies

for a Cause

Answer to when a customer says:

“I don’t need any cookies right now”

or “I don’t eat cookies.”CShare Cookies: Initial Order/Reorders: Cookies entered under this designation will be donated by Council on behalf of the girlsGirls get recognitionsTroops responsible for paying for cookiesCouncil handles delivery

Additional Details in Cookie Book page 12

Locations that Council will be donating to on behalf of the girls with packages either ordered through:CShareRe-ordersDropped off at Council Offices from December 13- March 4th

Selling Tools

Troops can collect on their own and donate locally to their own causeTroops research the organizationGirls can create posters about the “cause” they are supporting Girls can visit the organization when the delivery the cookiesGirls get recognitionsTroops responsible for paying and delivering cookies

Thank you for your

donations

Cookies for a Cause

*** Do Not enter into C Share

Online “Cookie Command” center for girls and troopsSet & Track Goals

Cookie CalculatorMarketing Tools

Girls can send e-cardsCommunication

building Send Cheers

http://www.abcsmartcookies.com/coco-landing-page

Consumer Marketing Send e-cards to friends

and families about purchasing cookies (cookie promises)

Collect 24 + online cookie promises- earn online patch

Automatic Thank You card generation

Maintain contact database for use next year

New Mobile App for Girls!

Set and track goalsTake and manage cookie

ordersSee a summary of orders

and item totalsAvailable for Apple Products

Online Resources for Easy Access

GSEM Cookies & Morehttp://www.girlscoutseasternmass.org/cookies/

ABC Smart Cookieshttp://www.abcsmartcookies.com/

Smart Cookie U*http://cookieu.abcsmartcookies.com/

GSEM Cookie Resource Library*http://www.girlscoutseasternmass.org/forms.html?cat=8500

* Smart Cookie U & GSEM Resource Library will have recorded topic specific webinars available 24/7

FINANCIAL PROCEDURES

Forms of Paymentto

Council for Cookies

Online Paymenthttps://emass.gsachonline.com/

Validated Deposit SlipTroop Check Money OrderBank Check

$20 fee for checks that are returned to Council

The options available to you are:

“Home” – this takes you back to the home page wherever you are in the system

“Log In” – gain access to your account and make payments

“Frequently Asked Questions (FAQ)” – common concerns from users

“Contact Us” – contact GSEM with any questions/concerns that pertain to the system

https://emass.gsachonline.com/

Online Payment System

FYI: SNAP and Online payment are NOT linked

Validated Deposit Slip

This Troop deposited cash, plus one troop check – this is an example of how to make a deposit into the Cookie account

The deposit slip will have the date of the deposit and the amount deposited electronically stamped on the slip

There is a webinar specific to financial procedures on ABC Smart Cookie e-learning site

Troop Check & Money Order

MONEY ORDERPayable to: GSEM

The amount will be pre-printedbased on the amount of money you paid the establishment where you purchased the money order

TROOP CHECK See Volunteer Essentials for details on how to set up a

Troop account:

http://www.girlscoutseasternmass.org/forms/Volunteer-Essentials-GSEM.pdf

Goes Live November 15th

Important Things

BACK BUTTON IN BROWSER - Does not work the conventional way – use ICONS to navigate around SNAP

TIMER – On certain pages there is a 25 minute timer-watch the time- save to reset

ADD/DELETE GIRLS – Service Unit Cookies Managers have the ability – use it only if……

+/-

SNAP – ENHANCEMENTS

Use the Snapshot tabs to review specific information

more quickly

The calendar is very important! This is where

you will see due dates Council has set for things

like Booth Sales, Recognition Orders,

Planned and Initial Orders, or any other dates of note

Tasks/Reminders set

by Council

  Review is a reminder of any

unfinished business, updated throughout sale

Council/Service Unit messages

will be displayed here

SNAP – ENHANCEMENTS

Review Tab

NEW! You can export this report into Excel for your

records

SNAP – ENHANCEMENTS

Girl Payments

@ $4/pkg.

Net Sales

w/ proceeds removed

Balance Due

(as of now)

Payments Received by Council“Deposits” – Online, Deposit Slips, Money Orders &

Checks“Payments” – Public Cash Sales

Refer to “Troop Balance Summary”

Sales Tab

SNAP – ENHANCEMENTS

Finance Tab

Initial OrderTroops can utilize

the Cshare column in SNAP to place the

girls orders for “Cookies for a

Cause” if a troop does not have a

specific local cause they are supporting.

•The girls will earn recognitions

• Troops will be financially responsible.

• Council will deliver cookies to organization.

Town Delivery

There is a webinar with Initial orders addressed–view the Initial & Planned Order Webinar on ABC Smart Cookie e-learning and GSEM’s site

Reorder

IMPORTANT!

INITIAL ORDER – DO NOT COMMIT

REORDER – OK TO COMMIT

IGNORE

IGNORE

There is a webinar with Reorders within it–view the Initial & Planned Order Webinar on ABC Smart Cookie e-learning and GSEM’s site

Planned Orders

Phone # First & Last Name of Person Picking Up Cookies

Cupboard Orders

There is a webinar with Planned Orders within it–view the Initial & Planned Order Webinar on ABC Smart Cookie e-learning and GSEM’s site

Manage Orders

Report Filters

Click to hide girl transfers – less clutter on

report

Status Legend

•‘U’ - Uncommitted

·‘D’ – Committed by District/SU

·‘T’ – Committed by Troop

·‘R’ – Order Needs Review

Type Legend

•‘I’ - Initial Order

·‘P’ - Planned Order

·‘T’ (e.g. ‘C2T’) - Transfer Order

·‘R’ - Reorder

Make sure UOM is

“Packages”

Transfer Order

There is a webinar specific to transferring packages – view the Recognitions Webinar on ABC Smart Cookie e-learning and GSEM’s site

Assigning packages to girls for recognitions

Quantity – money moves with the packages

Booth – money DOES NOT move with the packages

Creating Recognition Order

Recognition Confirmed (GREEN)

• Level does not require choice

·Choice has been made previously

Choice Pending (RED)

·Requires choice to be made

Viewing Recognition Order

Status Legend

·U - Uncommitted

·T – Committed by Troop

·C – Committed by Council

·R – Needs Review

The red ‘X’ that appears next to the checkmark is for deleting the created

order

To edit/update order, double-click

the order

Town-Specific Booth Sales

Town-Specific Booth Sale Entry:

1. Fill in Location information

2. Fill in Contact information

3. Fill in Sale Date and Time

4. Click “Add Time”

5. Click “Save”Troop’s Contact

Information

1

2

34

5

There is a webinar specific to planned orders – view the Initial & Planned Order Webinar on ABC Smart Cookie e-learning and GSEM’s site

COBSCouncil Organized Booth Sale· Log into SNAP and scroll to

“Booth Scheduler”· Click “Schedule a Booth OR Lottery Request”· A table with the COBS locations will appear· Double-click on the site where you would like to sell· A calendar will appear with date availability - select the date you want, then click “Request”; you will only be able to submit a maximum of 30 booth sale locations per month 

There is a webinar specific to planned orders – view the Initial & Planned Order Webinar on ABC Smart Cookie e-learning and GSEM’s site

Finances

Click the “Troop Balance Summary Report” link to view your Troop’s financial summary, including your Balance Due

Click the “Girl Balance Summary Report” link to see each girl’s Balance Due throughout the sale

Important Reports

Troop Balance Summary – reviewed on next slide

Troop Initial Order – shows totals for your Initial Order/Town Delivery

Girl Cookie Order Detail Summary – shows all of the orders associated with girls

Recognition Order Summary by Girl – shows what recognitions were earned, broken down by each girl

Total Troop Sales & Finances by Troop – View 3 – shows all of the proceeds/balances related to your troop

Troop Order Summary – complete breakdown of all orders for your troop throughout the entire sale

How to Read the Troop Balance Summary

Report1. Contact Information: If

this information is not correct, please fix it by going under the My Troop icon

2. Troop Statistic: Troop # / Level # Girls Registered within Troop Troops Per Girl Average (PGA)

3. Initial Order/Reorder(Cshare)

4. Cupboard Transactions (Planned Orders and any transfers to/off other troops (each is transaction is dated)

5. Cumulative Troop Proceeds and cumulative total due council (before any payments)

6. Payments that the troop has made to Council

7. Balance due Council (balance due from #5 – payment #6)

1.

2.

3.

4.

5.

6.

7.After 1/14/14 when the Initial order is placed this

balance will include the Initial order-do not pay initial order unit 3/4/14

Reports

Pre-Recorded Webinar Links

Initial & Planned Orders Webinar (18:32) - https://sas.elluminate.com/site/external/launch/nativeplayback.jnlp?sid=2010291&psid=2013-10-14.1313.M.373F44CAB16D231B15E578E4F92BA0.vcr

Booth Sales Webinar (15:35) - https://sas.elluminate.com/site/external/launch/nativeplayback.jnlp?sid=2010291&psid=2013-10-14.0926.M.373F44CAB16D231B15E578E4F92BA0.vcr

Recognitions Webinar (16:10) - https://sas.elluminate.com/site/external/launch/nativeplayback.jnlp?sid=2010291&psid=2013-10-14.1247.M.373F44CAB16D231B15E578E4F92BA0.vcr

Financial Procedures Webinar (14:03) - https://sas.elluminate.com/site/external/launch/nativeplayback.jnlp?sid=2010291&psid=2013-10-14.1002.M.373F44CAB16D231B15E578E4F92BA0.vcr

Questions