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Armed Forces Officer Club Abu Dhabi
31 March 2014
Dr Goh Moh Heng President
BCM Institute Profile • We are a global convergence of thought leadership in Business Continuity, Disaster Recovery
and Crisis Management • Global Professional Development and Qualification developed by Technical Experts and
Thought Leaders • Largest Continuity Training and Certification Organization in Asia Pacific • Governed by Education, Examination and Certification Committees • Delivered by Industry Practitioners, Professionals and Peers • Learned by Professionals, Practitioners, Consultants, Auditors, Officials from all industry
sectors of over 850 Organisations and Multi National Corporations (MNC) across 40 countries
Education Certification and
Professional Development
Thought Leadership
Conducting and administering
courses and exams.
Providing a career path and a common body of knowledge for business continuity and
disaster recovery professionals
Organizing conferences and seminar events. Publishing
technical and research papers
2 www.bcm-institute.org
BCM Institute started in January 2005
Provide competency based BC, CM and DR training to all levels
Started certification programme in April 2007
Certify BC and DR professionals globally
More than 1500 professionals from 40
countries.
3 www.bcm-institute.org
Business Continuity Management: Global Perspective, Challenges and
Trends
Dr Goh Moh Heng
President
Dr Goh Moh Heng • President
– Business Continuity Management (BCM) Institute
– www.bcm-institute.org • Managing Director
– GMH Continuity Architects – Asia Pacific BCM Consulting Firm – www.GMHasia.com
• Professional BCM Appointments – Technical Advisor for TR19:2005 &
SS540:2008 BCM Standard (Management Council and Technical Committee) www.ss540.org
– Project Director, Technical Working Group for SS507:2004
• ISO/IEC 24762 Guidelines for BC-DR Services
5 http://www.bcmpedia.org/wiki/Dr_Goh_Moh_Heng
Dr Goh Moh Heng Prior Appointments • Government of Singapore Investment
Corporation (GIC) • Standard Chartered Bank
– Global Head for BCM • PricewaterhouseCoopers
• Senior Technical Advisor, China Business
Continuity Management Forum • Expert panel of the Asia-Pacific Economic
Cooperation (APEC) Network on Improving SME Disaster Resilience
• Awarded the "Business Continuity Lifetime Achievement Award" in London, United Kingdom by the Continuity, Insurance and Risk (CIR) Magazine
• Published Books: – 7-book BCM Series – 7-book BCM Specialist Series
6 http://www.bcmpedia.org/wiki/Dr_Goh_Moh_Heng
Agenda
• Share an overview of the global trends affecting BCM implementation.
• Highlight the challenges and opportunities facing BCM professionals.
• Focus on the need for professionals to strengthen competencies.
• Share the critical factors in Asia Pacific affecting organizational BCM rollout.
7
WHAT IS BUSINESS CONTINUITY MANAGEMENT?
8 Copyright 2014 @ BCM Institute
9 www.bcmpedia.org
OVERVIEW OF GLOBAL BCM TRENDS
10
Infectious Diseases
• Pandemic – H7N9 – MERS – SAR-like Virus
• Epidemic – Dengue
11
Integration with Risk Management
12
risk management
business continuity management
crisis operational risk
credit risk
Cloud BC and DR
13
Global BCM Trends
• Crisis Management • Crisis Communication
– Social Media – Speed of Information Travel
14
Global BCM Trends
• Larger Scale disasters • Supply Chain BC
– Upstream and downstream effects
15
16 Copyright 2014 @ BCM Institute
Global BCM Trends
Larger Scale Natural Disaster and Disruption
17
Mount Sinabung, North Sumatra, Indonesia 5 Nov 2013
Jakarta Floods, 21 January 2014
18
19
Super Typhoon “Yolanda” in Tacloban City
20
Super Typhoon “Yolanda” in Tacloban City November 8, 2013
Thailand Protest
21
Global BCM Trends • ISO 22301 BCMS Certification and
National Standards • International standardization
22
23
NCEMA BCM Standard
“To maintain and promote stability, the Government aims to ensure all organisations across the country have a clear
understanding of business continuity management”
“UAE’s business continuity management standard was set after consulting the British, Australian, New Zealand,
Swiss and Singaporean standards, and considering the nature of the UAE’s activities and services.”
Mohammad Khalfan Al Rumaithi, General Manager, National Emergency Crisis
and Disaster Management Authority
24
25
BCM COMPETENCY FOR HUMAN CAPITAL
26 Copyright 2014 @ BCM Institute
BCM Body of Knowledge
http://www.bcmpedia.org/wiki/BCM_Body_of_Knowledge_(BCMBoK)
Competency Development
27
BCM-CM-DR-Audit Competency
Knowledge Skills
28
What Level of Competency?
29
What Level of Competency?
30
31
Conclusion: Key Success Factors • Executive Management commitment
– Language, culture, location • Good BCM awareness at all levels
– Lack focus on senior management • Continuous education
– Build competency • Strong program management
– “Just Do It First” mentality • Consistent testing and exercising • Be prepared to adapt
Business Continuity Management is Complex, Ever Changing and Challenging
THANK YOU for Your Continuous Support Dr Goh Moh Heng President Mobile: +65 96711022 Tel: +65 63231500 Email: [email protected]
1st Business Continuity Management Forum
Copyright 2014 @ BCM Institute