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SYSTEMS of CARE. COMMUNITY. ASSISTANCE. RESOURCES. EMPOWERMENT. Community Case Management. Case Management. Case management is a collaborative service that provides: Assessment Planning Facilitation Advocacy - PowerPoint PPT Presentation
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ASSIST
ANCECOMMUNITY
RESOURCES
EMPOW
ERM
ENT
SYSTEMS of CARE
Community Case Management
Case ManagementCase management is a collaborative service that provides:
Assessment Planning Facilitation Advocacy
for options and services to meet an individual’s holistic needs through communication and available resources to promote quality cost-
effective outcomes.
As of February 28, 2013 transitional case management staff have coordinated services with 27
community agencies. A total of 347 referrals have been made to these
agencies.
Referrals to Community Agencies
01/01/11 – 02/28/13
Behavior Management84
BH Workshop6 Catholic Social
Services6
Lutheran Social Services16
CCADP/Detox/Treat-
ment20
Community Health
23Church Response3
Dept. of Labor12
Dept. of Social Services24
Job Corps1
Community Action
1
Food Bank28
Goodwill4
Lions Club2
Southern Hills Alcohol/Drug
(SHAD)1
Mission27
Salvation Army16
Penn. Co. Housing6
Vocational Rehab11
Social Security13
Sioux San15
Volunteers of America
3
Western Re-sources for
Disabled2
WAVI4
Regional West6
Hope Center3
Rebound10
As of February 28, 2013 Health & Human Services Transitional Case Management staff, as well as varied community agencies, have
coordinated and provided a total of 368 services for Crisis Care Clients.
Medical8
Medicaid/Medicare4
Medications/Med Mgt.43
Counseling53
Legal1
Case Mgmt24
Education1Payee
12Drivers License/ID
4Employment
13
Phone Service3
Rent/Deposit3Food (voucher, pantry, SNAP)
48
Emergency Housing32Glasses
2
Other18
Household 3
Housing37
Social Security8
Transportation38
Clothing13
Coordinated/Provided Services for CCC Clients01/01/11 - 02/28/13
Physical client contacts refer to actual face-to-face contact with a CCC client.
Agency transport refers to transports given to a CCC client by Transitional Case Management with a company vehicle for the purposes of getting to appointments, obtaining food, shelter, clothing, etc.
Phone calls/emails made by Transitional Case Management to both the CCC client and community agencies on the clients behalf.
Physical Client Contacts
708
Phone Calls/Email
992
Agency Transports
334
Caseworker Activity01/01/2011 – 02/28/2013
Crisis Care Center/Community Case Management Accomplishments
1,009 Identified Diversions from County Involuntary Mental Health Commitments
1,641 Total Self or Community Referrals to the Crisis Care Center
400 Total Individuals Referred to Transitional Case Management Services
2,034 Total Contacts and Community Support Services for Transitional Case Management
27 Total Community Collaborative Partnerships Developed
347 Total Referrals to Community Collaborative Partners
368 Total Coordinated Services Provided through Community Collaborative Partners
As a result of this INTIAL Community Collaborative process of community networking, the conservative cost savings to the County is:
$1,009,000.00This is REALLY good, but it could be REALLY GREAT!
2012 CCC Total Diversion Savings:
$636,000
Emergency Department
Crisis Care
Center
Area Law Enforcement
634
Family196
243 Transitional
Case Management
In 2012 CCC had 1,018 referrals of those, 636 were mental health
diversions and of those diversions, 263 came from the ED.
263 in 2012
RC Regional Behavioral
Health 3rd Floor
Ambulance256
Nursing Home
17
Crisis Care
6
Other499
Friend37
1,308In 2012
1,973
**Unknown due to not resulting in a petition
**Unknown 263
Self65
TODAYS PROCESS
1,710 of this total only represents individuals going
through the Pennington County Process. 402 were
dismissed/dropped at the Main Hospital
The Board of Commission’s original CCC Reserve’s goal is pivotal to the next step in realigning todays
process into tomorrow’s successes.
TOMORROWS PLAN:A New Point of Entry
Law Enforcement
Family
Other
Friend
Self
Crisis Care Center
Transitional Case
Management
RCRH ED/Behavioral
Health
New CCC Location New Sustainability Plan Mobile Unit Discussion Develop Diversion Team Marketing Plan
Diversions to the Crisis Care Center and Transitional Case Management represents a cost savings to Pennington County, our Community, and Rapid City Regional Hospital WHILE changing lives and establishing long term effective solutions.
RCRH Behavioral Health focusing on the severely mentally ill requiring a higher level of care and longer in-patient services.
• Agencies Working Together • Motivational Interviewing • Effective Case Managers
Creates
• Changed Lives• Empowered Clients• Moving to the