Upload
goleansixsigmacom
View
173
Download
0
Embed Size (px)
Citation preview
Case Study: Island County Improves
Shoreline Exemption Permit Process
Using Lean to Improve Workflow & Focus On New Protocols
By: Washington State Auditor’s Office
Summary by:
Using Lean To Improve
• Eliminate delays
• Slice the permit processing time
• Gather customer feedback
• Gather builder feedback
• New front desk schedule
• Daily standup meetings
• Customer feedback
• Application appointments
Improving Workflow
Start Improving Today.Get your free Lean Six Sigma Yellow Belt Training by visiting
goleansixsigma.com/free-lean-six-sigma-training/
Register For Your Free Lean Six Sigma Training