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Dull,
Paul W. Taylor, Ph.D. Editor-‐at-‐Large, Governing Magazine Chief Content Officer, e.Republic @pwtaylor
Difficult, and Essential: Managing Public Records
Texas e-‐Records Conference 2015 -‐ Aus6n, Texas
Increasing Capacity GOVERNING Books
The work of government is noble
The people of government are amazing
The systems of government are a mess
Outstripping the capacity of manual and mechanical means
How the Environment (and Conversation) is Changing
recordsNEW CATEGORIESOpen DataBig Data
NEW PLATOFORMS + TOOLSCloudAnalyticsBusiness Intelligence
NEW TYPESVideoSocial Media
NEW OPPORTUNITIESCivic Startups
OLD + GROWING PROBLEMSecurity
Yogi was funny, iconoclastic … and right Yogi Berra,1925-2015
Government is not Where Citizens Are e.Republic Labs
Placeholder Placeholder Records Management as a state CIO Priority
2008 2009 2010 2011 2012 2013 2014 2015 2007
9 -‐ -‐
8 6 3 2
4
10 NASCIO, 2007-2015
Placeholder
Open data is part of that variety. It is data that can be freely used.
High Volume, High Velocity, High Variety
Big Data and Open Data
Data Stewardship and THE Public Record
The unique authoritative record to which all others refer.
Barbara Cohn, CDO, NYS
Arizona California (Proposed) Colorado ConnecWcut Los Angeles County Maryland New Jersey New York State Texas Utah
Chief Data Officers Govtech.com
BalWmore, MD Chicago, IL Long Beach, CA* New York City, NY Raleigh-‐Durham, NC Washington, DC
The What and the How of Open Data Govtech.com
Records Management meets Data Science
Records Managers and Officers Public Information Officers Public Disclosure Officers
Chief Information Officers Chief Technology Officers Chief Innovation Officers Chief Data Officers Chief Info Sec Officers Chief Analytics Officers Chief Privacy Officers + Data Scientists
Everything will be (is) Predictive
Data Administra6on and Governance
Perfected Pre-‐Cloud Compu6ng Model State of Washington
Driving Data Growth ü Inexpensive ü Limitless ü Federated ü Stewarded
Exponential Growth
The Problem with Bad Data GOVERNING
Placeholder Can Improved Service Delivery co-exist Productivity?
ü Track and quan6fy internal produc6vity gains ü States should account for external produc6vity gains in IT budge6ng
ü Partner up: Share IT plaQorms across agency and jurisdic6onal lines and pursue P3s with commercial providers
ü States should set dates certain by which they will no longer accept non-‐digi6zed transac6ons
Value of Data Over Time
The Problem with Data Growth Symantec, 2014
TIME VALU
E EXPECTED
REALIZED VALUE
Governance Gap
$
Intersection of Automation and Governance
INSIGHT
VALU
E RE
COVE
RED
SAVING MILLIONS
SPEEDING AND REDUCING REVIEW
REDUCING RISK AND LIABILITY
Getting Out of the Infrastructure Business govtech.com
The Citizen as Sensor StreetBump
Video and Audio: Indexable, Searchable + Retrievable
These Kinds of Records include Social Mentions
Twitter Never Forgets … or, at least, it never used to Sunlight
Social Mentions as Public Records State of Utah
"Record" means a book, leeer, document, paper, map, plan, photograph, film, card, tape, recording, electronic data, or other documentary material
regardless of physical form or characterisWcs that is prepared, owned, received...
Utah’s Legal Code (63G-‐2-‐103)
Tweet =126 characters Metadata = 2,308 characters
Important details such as user IDs & Wmestamps CriWcal for authenWcity in legal situaWons
How Much Do You Archive? ArchiveSocial
Four Questions for Social Records ArchiveSocial
Frequency: How quickly can you capture new content before it is lost or deleted?
Comprehensiveness: Do you have all of the records you need? Are the records complete? What about metadata? Authen6city: How is the data stored? Can you prove that it is an accurate record? Will it hold up in court? Context: How easily can you locate the relevant records? Can you actually make sense of them when needed?
Going Social in Public govtech.com/social
Placeholder
Cyber Security Breach Hack DDoS
Malware Phishing Malware Spyware Ransom-‐ware
Viruses Worms Botnets
Informa6on Security
Safeguarding eRecords in the Age of the Hacking Crews
Placeholder
Dateline: Jefferson City
123 Dark Days: The Number One Worldwide Target
Privacy: Beyond Two Solitudes
Placeholder Personally Identfiable Information
Our Exponential Future
It Gets Harder from Here … and Better
Placeholder
Government API as
It Gets Harder from Here
1. Start: The Covey ImperaWve 2. Take a Principled Approach 3. Be There: Non Linear Path to points of Confluence 4. Go Where the People Are 5. Launch and Learn
Our Quiz GOVERNING Books
The work of government is noble
The people of government are amazing
The systems of government are a mess
Our Exponential Future
Paul W. Taylor Chief Content Officer e.Republic Editor at Large GOVERNING [email protected] @pwtaylor
PresentaWon available at
pwt.net/speaking
