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Accelerating Innovation in Local Government: Latest Findings Joan Munro October 2014 ©Accelerating Innovation in Local Government Research Project

Latest Findings on Accelerating Innovation in Local Government

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This presentation outlines the latest findings from UK research on how local government can achieve more major innovations, more quickly. It brings together learning from 4 separate studies, with chief executives, frontline employees, leading local politicians, and middle managers. It examines what all these groups agreed about, where they differed, as well as highlighting issues given little attention. This is Power Point version.

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Page 1: Latest Findings on Accelerating Innovation in Local Government

©Accelerating Innovation in Local Government Research Project

Accelerating Innovation in Local

Government: Latest Findings

Joan MunroOctober 2014

Page 2: Latest Findings on Accelerating Innovation in Local Government

©Accelerating Innovation in Local Government Research Project

Innovation = New + Relevant

New ways of saving

money

New ways of

delivering

New organisational arrangements

New ways of improving democracy

Page 3: Latest Findings on Accelerating Innovation in Local Government

©Accelerating Innovation in Local Government Research Project

A simplified innovation process

Investigate issues to fullyunderstand problems & opportunities

Generate & consider many potential creative solutions

Select, prototype, test & develop most promising potential solutions

Execute

Innovation is not just about having bright

ideas!

Page 4: Latest Findings on Accelerating Innovation in Local Government

©Accelerating Innovation in Local Government Research Project

How can local government leaders achieve more major innovations, more quickly?

Page 5: Latest Findings on Accelerating Innovation in Local Government

©Accelerating Innovation in Local Government Research Project

What’s shared?What’s different?What’s missing?

Chief Executives’ Perspectives

Leading Councillors’

Perspectives

Middle Managers’

Perspectives

Frontline Employees’ Perspectives

Research undertaken

Page 6: Latest Findings on Accelerating Innovation in Local Government

©Accelerating Innovation in Local Government Research Project

FIVE KEY ACTIONS

UNIVERSALLY AGREED

Page 7: Latest Findings on Accelerating Innovation in Local Government

Agreeing a clear strategic

direction & innovation priorities

©Accelerating Innovation in Local Government Research Project

Page 8: Latest Findings on Accelerating Innovation in Local Government

©Accelerating Innovation in Local Government Research Project

Leading for innovation

Page 9: Latest Findings on Accelerating Innovation in Local Government

©Accelerating Innovation in Local Government Research Project

Fostering an organisational culture that encourages innovation

Page 10: Latest Findings on Accelerating Innovation in Local Government

©Accelerating Innovation in Local Government Research Project

Devoting sufficient time & resources to priority innovations

FutureGov photo

Page 11: Latest Findings on Accelerating Innovation in Local Government

©Accelerating Innovation in Local Government Research Project

Building effective cross-council working on major innovations

Page 12: Latest Findings on Accelerating Innovation in Local Government

©Accelerating Innovation in Local Government Research Project

DIFFERENT PERSPECTIVES

Page 13: Latest Findings on Accelerating Innovation in Local Government

©Accelerating Innovation in Local Government Research Project

Turning rhetoric into reality

Many middle managers & frontline employees said

that their leaders needed to put the 5 key actions into practice more effectively

Page 14: Latest Findings on Accelerating Innovation in Local Government

©Accelerating Innovation in Local Government Research Project

Communicating, face to face

Many middle managers & frontline employees said it

was vital that leaders communicate in person

Page 15: Latest Findings on Accelerating Innovation in Local Government

©Accelerating Innovation in Local Government Research Project

Involving & listening to managers & employees

Many middle managers & employees felt that consultations on proposed

innovations were tokenistic & too late

Page 16: Latest Findings on Accelerating Innovation in Local Government

©Accelerating Innovation in Local Government Research Project

Ensuring corporate services help to deliver innovations

In some councils, middle managers felt that their corporate services block

innovation

Page 17: Latest Findings on Accelerating Innovation in Local Government

©Accelerating Innovation in Local Government Research Project

Providing technology

expertise

In some councils, middle managers felt that the

necessary digital expertise was not

available

Page 18: Latest Findings on Accelerating Innovation in Local Government

©Accelerating Innovation in Local Government Research Project

Using effective, disciplined,

delivery mechanisms

Many chief executives felt programme &

project management helped to ensure

delivery

Page 19: Latest Findings on Accelerating Innovation in Local Government

©Accelerating Innovation in Local Government Research Project

Persisting until innovations are achieved

Many middle managers & employees felt that their

leaders did not maintain their interest for long enough

Page 20: Latest Findings on Accelerating Innovation in Local Government

©Accelerating Innovation in Local Government Research Project

Areas needing attention?

Page 21: Latest Findings on Accelerating Innovation in Local Government

©Accelerating Innovation in Local Government Research Project

Involving residents more?

Page 22: Latest Findings on Accelerating Innovation in Local Government

©Accelerating Innovation in Local Government Research Project

Looking more widely for inspiration?Look abroad, as well as other sectors

Page 23: Latest Findings on Accelerating Innovation in Local Government

Focusing more on partnerships & on commissioning for innovation?

©Accelerating Innovation in Local Government Research Project

Page 24: Latest Findings on Accelerating Innovation in Local Government

©Accelerating Innovation in Local Government Research Project

Developing more

innovation expertise?

Page 25: Latest Findings on Accelerating Innovation in Local Government

©Accelerating Innovation in Local Government Research Project

THE LOCAL COUNCILS’ INNOVATION FRAMEWORK

Distils the findings from the research

Can be used by leaders individually or in groups to review what they might do

to achieve more major innovations

Page 26: Latest Findings on Accelerating Innovation in Local Government

©Accelerating Innovation in Local Government Research Project

Citizen & Service user

Focus

Culture promotes

innovation

Effective delivery

mechanisms for innovation

Cross boundary

innovations

Strategic approach to innovation

Leaders & managers lead for

innovation

Clear political vision & priorities

Employees skilled &

motivated for innovation

Page 27: Latest Findings on Accelerating Innovation in Local Government

©Accelerating Innovation in Local Government Research Project

Resources & contact details Local Councils’ Innovation Framework:http://tinyurl.com/IFMarch2014

Framework Self-Assessment tool:http://tinyurl.com/LGInnSA

Summary of latest findings: http://tinyurl.com/LGinnLF814 Presentations on innovation:http://www.slideshare.net/joanmunro

[email protected] Tel: 0779 2952 498@JoanMICL