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The Use of a Mobile-Based Decision Support System in Agriculture:
An Interpretive Case Study in Southwest and Central Bangladesh
Omar Ismail
BA (Honors), Media/Communication Studies
Research Supervisor: Professor Dr. Stephen McDowell School of Communication and Information
1/23/2015Decision Support System, Omar
Ismail
Farmers and Agriculture workers in Bangladesh
There are about 15 million farm households in Bangladesh. (Bangladesh Bureau of Statistics, 2009)
Contributes approximately 17 percent to the national economy. (World Bank, 2015)
Farmers of Bangladesh receives greater extension service from both public and private sectors (Agricultural Services Innovation and
Reform Project, 2003)
About 84 percent of rural farmers are using cell phones (Agroquest Survey, Katalyst, 2013)
1/23/2015Decision Support System, Omar
Ismail
What is Decision Support System?
A Decision Support System (DSS) is a computer technology solution that can be used to support decision-makingand to solve problems (Shim, et al., 2002)
1/23/2015Decision Support System, Omar
Ismail
Project Site
WhatSeven smart phone applications developed by mPower Social Enterprise Ltd. to help in agricultural decision-making for both farmers and extension employees.
Where JesoreFaridpurNorailShatkhiraKhulna
Who User of the applications are categorized in: ICT Farmer LeadersInput SellersPrivate Extension Agents Public Extension Agents
1/23/2015Decision Support System, Omar
Ismail
Theoretical Framework
Islam and Gronlund’s RuTam Model (2011)
1/23/2015Decision Support System, Omar
Ismail
Methodology: Imperative Case Study
Interview
Focus Group
Participant Observation
1/23/2015Decision Support System, Omar
Ismail
Three Next Generation Farmers of Bangladesh
Milon
• Lives in Ishapur,
Jessore•Age 26 yrs • Young educated farmer
Zakir Hossain
• Lives in Varashimla,
Shatkhira•Age 47•Runs Agriculture Information and CommmunicationCenter (AICC) in Shatkhira
Rezaul Karim
• Lives in Keshobpur, Jessore•Age 46•Input seller and Farmer
1/23/2015Decision Support System, Omar
Ismail
Research questions
1) How do the end-users (farmers and extension officers) define the system to be useful in their work?
2) Is it easy for the users to use the mobile application for farming? Conversely, are the applications creating complexity in their normal duties
3) What are the factors playing an important role in using the decision support system?
4) How essential are the facilities provided by the agency in using the decision support system.
1/23/2015Decision Support System, Omar
Ismail
Findings: Information dissemination
ICT Farmer Leaders/Input Sellers to General Farmers
StrengthsFriendly atmosphere Fearless conversationThe likeliness of using the solutions
WeaknessChances of false interpretationNeed of extensive training Trust issue
Private Extension Agents to General Farmers
Strengths Knowledge of modern ICT tools Faster service Close to the community
Weakness Membership based Charges applicable
for service
Public Extension Agents to General Farmers
Strengths Trustworthy source Well educated and experience Organized
Weakness Large ratio Not available all the time Some agents are fears of technological change
1/23/2015Decision Support System, Omar
Ismail Source: User Satisfaction Report, 2015 from mPower AESA project team (n= 7)
Findings: Attitude towards Applications
1/23/2015Decision Support System, Omar
Ismail •Source: User Satisfaction Report, 2015 from mPower AESA project team (n=34)
Findings: Attitude towards Applications
1/23/2015Decision Support System, Omar
Ismail
Findings: Factors
1. Individial Charecteristicsi. Willingnessii. Awareness
2. Demographic i. Ageii. Genderiii. Occupation
3. Social Influence i. Peer Pressure
4. Facilitating Conditions i. Use of Mobile Phones and internet ii. Choosing Right Usersiii. Training iv. Govt. Digitalization Policy
1/23/2015Decision Support System, Omar
Ismail
Limitation and Future Directions
• Small user population and limited locality of the overall project region
• Further studies should discuss broader perspective of using mobile applications in Agriculture
Question Opinion
1/23/2015Decision Support System, Omar
Ismail
Question Opinion
Question Opinion
1/23/2015Decision Support System, Omar
Ismail
Works cited
Agricultural Services Innovation and Reform Project. (2003). Agricultural Extension in Bangladesh:An Entitlement of All Farmers? ASIRP.
Bangladesh Bureau of Statistics . (2009). Statistical Yearbook. Dhaka: Government of Bangladesh.
Islam, M. Sirajul and Ake Gronlund. "Factors Influencing theAdoption of Mobile Phones among the Farmers in Bangladesh: Theories and Practices." International Journal on Advances inICT for Emerging Regions (2011): 4-14.
Shim, J.P., et al. "Past, present, and future ofdecision support technology." Decision Support Systems.
Vol. 33. Elsevier Science, 2002. 111 –126
World Bank. (2015, April 2). Data of Agriculture,value added. Retrieved April 2, 2015,from www.data.worldbank.org:http://data.worldbank.org/indicator/NV.AGR.TOTL.ZS/countries
Katalyst. (2013) Agroquest Survey. Dhaka: Katalyst