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Acquia presentation from the Channel Shift in the Public Sector conference, Birmingham (UK), December 2014. In this presentation, I examine the definition of successful digital Government, what that looks like in today's consumer driven world and how public sector organisations can deliver an integrated digital experience across multiple channels with all the benefits and efficiencies that open source software and licensing models have to offer.
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Succeeding at Digital Government the Open Source WayJeffrey A. "jam" McGuire Open Source Evangelist, Acquia
Channel Shift in the Public Sector December 2014, The NEC, Birmingham
What? How?• Successful Digital Government • What it looks like today • Open Source Drupal • How you can deliver an integrated digital
experience across multiple channels
•Who are you? •Why are you here?
Jeffrey A. “jam” McGuire Open Source Evangelist– Acquia
• acquia.com/podcasts • slideshare.net/horncologne • [email protected] • @horncologne
• Twitter: @horncologne @acquia #capitaconf#channelshift #opensource
What is successful digital government?
Definition of “success”
Successful digital government:1. Collaboration2. Transparency3. Participation4. Innovation
And a successful business?1. Innovation2. Cost Savings3. Efficiency4. Risk Mitigation
Use it: for anything, anywhere, foreverStudy it: understand what you are usingModify it: fix it, make it betterShare it: redistribute, sell, give back
What is Open Source? = Four Freedoms
“Users generally have a much more accurate and detailed model of their needs than manufacturers have ...”Eric von Hipple, Democratizing Innovation
Proprietary
IT Costs Personnel
Hosting Bandwidth
Design (Recurring) Licensing fees
Vendor lock-in Data lock-in (buy it back?)
Vendor roadmap Vendor release cycle
When it happens
Open Source
IT Costs Personnel Hosting Bandwidth Design No licensing fees Invest in your team Invest what/when you need 1000s of vendors You own your data Your roadmap When you need it When you need it
What is ?
Market Presence 1,500,000+ sitesGlobal Adoption 228 countriesExtensive Capabilities 20,000+ modulesBroad Community 1,000,000+ on d.oActive Development 20,000+ developersExpert Drupal Services 1000s of companies
World’s largest open source platform
Open Source Drupal delivers:1. Collaboration2. Transparency3. Participation4. Innovation
Let’s see ...
westminster.gov.uk
We the People
We the People
Quality is a common outcome of transparency.
Is Open Source Secure?“Continuous and broad peer review, enabled by publicly available source code, supports [our] software reliability and security efforts” David M. Wennergren, Department of Defense CIO Clarifying Guidance Regarding Open Source Software
http://goo.gl/2DW2NE
Auditing is only possible through transparency.
(system of record, compliance, etc.) http://goo.gl/VRzZW
The$Drupal$Distro$for$Data$Management$
More than 77 mobile apps built on the NY MTA real-time data platform powered by Drupal
1. Collaboration2. Transparency3. Participation4. Innovation
∴ Open Source Drupal== Successful Digital Government
Open Source Drupal Delivers:
Acquia Digital Lifecycle Management!
build
extend
maintain plan
test
launch & scale
Surrey University Chose Acquia.
?
Why?
So did Saïd Business School
Goto.sbs.ox.ac.uk
So did the Australian Government http://goo.gl/FTSXiJ // http://goo.gl/SvozBh
“We designed govCMS to save costs while empowering agencies to act independently. We’re supporting innovation by relying on Drupal, a technology proven in governments around the world. Open source technologies like Drupal, when paired with an open cloud platform like Acquia Cloud, are creating efficiencies in government and disrupting the way we deliver digital citizen experiences -- for the better.”
– John Sheridan, Australian Government CTO
So did the Australian Government http://goo.gl/SvozBh // http://goo.gl/FTSXiJ
hosting company UniversityUniversity
IT
Website Development
Application Support
Drupal Code
Memcached, Varnish, DB
Running performant websites isn’t cheap or easy
Marketing
University
The difference
Acquia
Website Development
Marketing
Getting DLM right with Acquia !
build extend test plan
• Drupal expertise in design, development, and hosting
• Software solutions • Development
tools • Guidance and
project management
• Digital marketing solutions for site search, personalization, translation, and analytics
• Quality assurance tools that monitor application and infrastructure • Expert
performance, security, and site audits
launch & scale maintain
• Application assurance • Global 24x7x365
support • Cloud operations • Digital marketing
tools
• Launch preparation • Elastic cloud
platform • Application
assurance
We discussed• Successful Digital Government • What it looks like today • Open Source Drupal • How you can deliver an integrated digital
experience across multiple channels
“Proprietary or open source doesn’t matter.”(Actually, it does.)
Open source licenses put me in control:
“You’ve got to own the bricks.”
Yours?
Thank you! Questions? Jeffrey A. “jam” McGuire Open Source Evangelist –Acquia
• acquia.com/podcasts • slideshare.net/horncologne • @horncologne • [email protected]
