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When Mission Expands and Budgets Shrink: How Information Technology can help to meet the challenge August 2014 Wolf Tombe, Chief Technology Officer U.S. Customs and Border Protection
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When Mission Expands and BudgetsShrink
How Information Technology can help to meet thechallenge
August 2014
Wolf Tombe, Chief Technology Officer
Wolf Tombe August 2014
U.S. Customs and Border Protection
6,900 Land borders
95,000 Tidal shoreline
329 Ports of entry
13 Border Patrol stations
260,143 Private vehicles
66,615 Containers
640,459 Land Travelers
963,121 Passengers and Pedestrians
$2.38 trillionin import trade in 2012
CBP is the nation’s largest law enforcement organization
Wolf Tombe August 2014
White House Goals and Guidance
● Reduce overall costs of Government Services byeliminating duplication
WH Directive of 04/08/14 based on GAO Report
● Improving mission business processes via ITinnovation
White House Digital Government Strategy 05/23/14
● Raise productivity by improving situational awarenessand access to enterprise services through:➢ Expanding Cloud Computing➢ Moving to Enterprise Mobility➢ Deploying Sensor Networks➢ Replacing Costly and Outdated office PCs with secure tablet computers
Wolf Tombe August 2014
4
CBP Technology Innovation Opportunities
91%
own a
mobilephone
of U.S. adults
“The cell phone is the mostquickly adopted consumertechnology in the history of the world.”
Source: Pew Research,June 2013
Test-DrivenDevelopmentprojects average
1,607%ROI
By 2017, 70%of Java applicationswill be deployed toopen source Javaapplication servers.
Source: Gartner
CBP Missionoffices list
Mobilityas a top priority IT needfor FY14.
has the potential to save federal agencies
$500 billion
Big Data
Source: FCW, 12/10/13
$
$100 billion
Source: IDC 2014 Trends
In 2014,
spending on cloudservices and technology will increase 25% toover.
Number of
IT hourswill decrease
25% by
2015
MobilityBig Data
Agile CloudOpen
StandardsEnterpriseServices
Wolf Tombe August 2014
CBP OIT Cost Savings Initiatives ● Sequestration based renegotiations with key vendors● Transformed SDLC to Agile development across OIT
to reduce costs associated with “Waterfall” approaches.● Build services on Open Standards using Open Source
products (when possible) to reduce costs associatedwith proprietary capabilities● Supporting mobility and enabling telework to improve
productivity while replacing the multitude of deviceswith a mobile device to save on hardware, procurementand maintenance costs
Wolf Tombe August 2014
Agile delivers 63% more featuresover plan-driven approach, keeping
costs constant
Keeping scope constant, Agile projects cost 51% less on
average over standard approaches
Agile: Can we realize Industry Results?
– Roger Dunn, CEO, SourceIQ, Inc. Staying Agile in an uncertain economy.
$
$
Standard Agile
Standard Agile
Wolf Tombe August 2014
Estimated ROI of Open Source/OpenStandards
Open Standard/Open Source Estimated toROI (3Yr)
Other Benefits
Open Standards-BasedEnterprise Messaging
$18M – $47M Higher PerformanceIndustry interoperability
Open Source Application Servers(or eliminating App servers in architecture)
$5M – $12M More cloud-friendly
Responsive Design Web Applications(HTML5/ CSS /JQuery/ Javascript/Cordova)
$1M – $30M Write-once applications
Elastic, Multi-tenant CloudFor Development, Testing
$5M – $30M Better application portability
7
Source: Multiple best practice case studies:Corporate Executive Board
Wolf Tombe August 2014
CBP Cloud Opportunities
Capital Expense Savings:
● Usage-based pricingminimizes waste associatedwith underutilized hardware
● Centralized cloud servicesenable concurrent user costmodels; customers savemoney by paying only for thelicenses used
Operational Expense Savings:
● Automated provisioningreduces manpower/labor
● Software upgrades areprovided, minimizing upgradecosts
● Bulk pricing based on overallCloud usage (vs. singlecustomer)
Wolf Tombe August 2014
Can Big Data Bring Savings?
● Big Data analytics can bring operational efficiency andcost savings with intelligence-driven risk/threat analysis:− Predicting and preventing illegal border crossings to
reduce the cost of handling apprehended individuals● Replacing proprietary platforms with far less expensive
open source software and commodity hardware.● Horizontal Scalability (MPP and commodity) help reduce
expansion costs associated with Vertically scalable(SMP/Mainframe) infrastructures.
Wolf Tombe August 2014
Summary● Sequestration Continues to impact Federal Agencies● Cloud Computing, Mobility, and Big Data hold the
promise of cost reductions for mission support and IToperations● Transition to Open Standards and Open Source can
play a significant role in long term reduction of IT costs●Overall, IT will remain a major driver and enabler in
reducing Government costs