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Working with local media in difficult situations
Working with local media in difficult situationsA Northern Kentucky Area Development District Perspective
Keys to managing crisis situationsRemain Calm
Recognize the issue
Get organized
Communicate
Act decisively
REALITYWHEN THE ISHT HITS THE FANPanic
Overreact
Blame
Ignore it and it maybe it will go away
One Monday last OctoberMajor Social Service Agency Closes 4 Days Notice No Contingency Plan
Thousands Impacted
ResponseCollaboration of officials and stakeholders
Staff involvement
Meetings, meetings, meetings
Short-term game plan
Communication
Involving the media as part of the solutionPress releases
Interviews
Social Media
Follow-Up
Emphasizing the importance of
A positive message
Not inciting panic
Providing information and Resources
Communicating the plan
Recognizing partners and officials
COORDINATING INFORMAITON AND COMMUNICATING RESOURCES
REALISTIC GOALS AND FOLLOW UP
QUESTIONS AND CONTACT INFORMATIONLisa S. Cooper, Executive DirectorNorthern Kentucky Area Development [email protected]