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Can we overcome the current divorce between professionals and managers and find a common language able to do health and management?. NEW CASE-MIX CLASSIFICATION FOR PROFESSIONALS, AND MANAGERS. TWO IN ONE. Ángel Ruiz Téllez. CYMAP Fernando A. Alonso López. CS Dobra Cantabria

A New Primary Care Activity Classification

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Page 1: A New Primary Care Activity Classification

Can we overcome the current divorce between professionals and managers and find a common language able to

do health and management?.NEW CASE-MIX CLASSIFICATION FOR PROFESSIONALS,

AND MANAGERS.

TWO IN ONE.

Ángel Ruiz Téllez. CYMAP

Fernando A. Alonso López. CS Dobra Cantabria

Page 2: A New Primary Care Activity Classification

[email protected]

+00 34 637.53.23.59

Contact:

Ángel Ruiz Téllez

[email protected]

www.cymap.es

& Ángel Ruiz Téllez in Linkedin

Page 3: A New Primary Care Activity Classification

[email protected]

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spreads out along :

• 6 Regional Spanish Health Services,

• 200 Primary Care Health Centres,

• 2000 Family Practice or Paediatrician

• 2 Million people

ISIS Manager© Project ( Measure of Professional Excellence = Effectiveness + Efficiency )

Page 4: A New Primary Care Activity Classification

ISIS Manager© Project

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1.-Do you know the existence of 7 Groups of Problems in Primary Care, that show the 7 qualities of a good Family Practice?:

2.-Do you know that the previous 7 groups are divided in other 24 Solving Basic Models SBM, that represent the 24 models of therapeutic homogeneous professional behaviour?

3.-How could we interpret the retrospective information when into a ICPC Code can exists very different clinical syndromes?

4.-How measure the Preventive Activity?

5.-Do you know that the relation between Activity and Costs is negative and not positive?.

6.- Do you know that the “Portfolio Services”, reach only the 10% of epidemiological reality?.

7.-Do you know that there are 14.000 Episodes Hoped, in a standard patient panel?.

8.-Would you know that we would find 4 areas of professional behaviour, in, more or less, a law of quarters?

On eight questions

Page 5: A New Primary Care Activity Classification

ISIS Manager© Project

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Useful to any health record software if are observed next conditions:

•Systems with informatics health records,

•Working with, and around, the Episode of Attention.

•Items of Activity (pharmacy, referrals, laboratory values, diagnostic or therapeutic procedures, etc) Episode of Attention related.

( Measure of Professional Excellence = Effectiveness + Efficiency )

Previous conditions

Page 6: A New Primary Care Activity Classification

1.-Do you know the existence of 7 Groups of Problems in Primary Care, that show the 7 qualities of a good Family Practice?:

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G.R.E. DESCRIPTIONA PROBLEMS OF COLLECTIVE ORIENTATIONB CONSUMTIVE OR DISABLING DISEASES

B1 SANITARY PROBLEM OF SOCIAL ORIGINC HEALTH PROBLEMS THAT TEND TO AN SPONTANEOUS RESOLUTIOND SPECIFIC PROBLEMS OF INDIVIDUAL HEALTH, DEPENDANT ON TECHNICAL ABILITIES.E HEALTH PROBLEMS OF LOW FEASIBILITY, IN PRIMARY CAREP HEALTH NEEDS WITH EFFECTIVE PREVENTION

G.R.E./NCC© Group Related Episodes by Need of Care Criteria ©

0%

10%

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100%

A B B1 C D E P

Hoped Ep

Seen Ep

Solved Ep

Whole annual professional activity evaluated:

1. The “Seen Episodes” with regard to the “Hoped Episodes”

2. The “Solved Episodes” in relation to the “Seen Episodes”

The chart shows the evaluation of the whole annual professional activity, distributed in such 7 groups, and, every one showing the 3 types of Episodes. The blueones (the Solved) , in relation to the red ones (the Seen) , and those ones with regard to the green ones (the Hoped)

Page 7: A New Primary Care Activity Classification

1.-Do you know the existence of 7 Groups of Problems in Primary Care, that show the 7 qualities of a good Family Practice?:

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G.R.E. DESCRIPTIONA PROBLEMS OF COLLECTIVE ORIENTATIONB CONSUMTIVE OR DISABLING DISEASES

B1 SANITARY PROBLEM OF SOCIAL ORIGINC HEALTH PROBLEMS THAT TEND TO AN SPONTANEOUS RESOLUTIOND SPECIFIC PROBLEMS OF INDIVIDUAL HEALTH, DEPENDANT ON TECHNICAL ABILITIES.E HEALTH PROBLEMS OF LOW FEASIBILITY, IN PRIMARY CAREP HEALTH NEEDS WITH EFFECTIVE PREVENTION

G.R.E./NCC© Group Related Episodes by Need of Care Criteria ©

0%

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90%

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A B B1 C D E P

Hoped Ep

Seen Ep

Solved Ep

C

To solve the C Problems’ Group requires:

• Our older members...

• owners of a large range of experience inuncertainty management

•Who can restrain, put a curb the excessive patients’ requests in the:

•“Non-Diseases”•Low Severity Problems

Page 8: A New Primary Care Activity Classification

1.-Do you know the existence of 7 Groups of Problems in Primary Care, that show the 7 qualities of a good Family Practice?:

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G.R.E. DESCRIPTIONA PROBLEMS OF COLLECTIVE ORIENTATIONB CONSUMTIVE OR DISABLING DISEASES

B1 SANITARY PROBLEM OF SOCIAL ORIGINC HEALTH PROBLEMS THAT TEND TO AN SPONTANEOUS RESOLUTIOND SPECIFIC PROBLEMS OF INDIVIDUAL HEALTH, DEPENDANT ON TECHNICAL ABILITIES.E HEALTH PROBLEMS OF LOW FEASIBILITY, IN PRIMARY CAREP HEALTH NEEDS WITH EFFECTIVE PREVENTION

G.R.E./NCC© Group Related Episodes by Need of Care Criteria ©

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%

A B B1 C D E P

Hoped Ep

Seen Ep

Solved Ep

D

•With a lot of expertise, skills on Diag-Therapeutic procedures:

•Injuries, wounds, pyelonephritis.....

To solve the D Problems’ Group requires:

• Our modern Doctors...

Page 9: A New Primary Care Activity Classification

1.-Do you know the existence of 7 Groups of Problems in Primary Care, that show the 7 qualities of a good Family Practice?:

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G.R.E. DESCRIPTIONA PROBLEMS OF COLLECTIVE ORIENTATIONB CONSUMTIVE OR DISABLING DISEASES

B1 SANITARY PROBLEM OF SOCIAL ORIGINC HEALTH PROBLEMS THAT TEND TO AN SPONTANEOUS RESOLUTIOND SPECIFIC PROBLEMS OF INDIVIDUAL HEALTH, DEPENDANT ON TECHNICAL ABILITIES.E HEALTH PROBLEMS OF LOW FEASIBILITY, IN PRIMARY CAREP HEALTH NEEDS WITH EFFECTIVE PREVENTION

G.R.E./NCC© Group Related Episodes by Need of Care Criteria ©

0%

10%

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50%

60%

70%

80%

90%

100%

A B B1 C D E P

Hoped Ep

Seen Ep

Solved Ep

B1B

•The known Community Medicine.

To solve the B&B1 Problems’ Group requires:

•Abilities to do a Family Therapeutic Orientation

Page 10: A New Primary Care Activity Classification

1.-Do you know the existence of 7 Groups of Problems in Primary Care, that show the 7 qualities of a good Family Practice?:

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G.R.E. DESCRIPTIONA PROBLEMS OF COLLECTIVE ORIENTATIONB CONSUMTIVE OR DISABLING DISEASES

B1 SANITARY PROBLEM OF SOCIAL ORIGINC HEALTH PROBLEMS THAT TEND TO AN SPONTANEOUS RESOLUTIOND SPECIFIC PROBLEMS OF INDIVIDUAL HEALTH, DEPENDANT ON TECHNICAL ABILITIES.E HEALTH PROBLEMS OF LOW FEASIBILITY, IN PRIMARY CAREP HEALTH NEEDS WITH EFFECTIVE PREVENTION

G.R.E./NCC© Group Related Episodes by Need of Care Criteria ©

0%

10%

20%

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A B B1 C D E P

Hoped Ep

Seen Ep

Solved Ep

P

•Avoiding the superfluous prevention.

To solve the P Problems’ Group requires:

Vocation towards the

Effectiveness Prevention

Page 11: A New Primary Care Activity Classification

1.-Do you know the existence of 7 Groups of Problems in Primary Care, that show the 7 qualities of a good Family Practice?:

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G.R.E. DESCRIPTIONA PROBLEMS OF COLLECTIVE ORIENTATIONB CONSUMTIVE OR DISABLING DISEASES

B1 SANITARY PROBLEM OF SOCIAL ORIGINC HEALTH PROBLEMS THAT TEND TO AN SPONTANEOUS RESOLUTIOND SPECIFIC PROBLEMS OF INDIVIDUAL HEALTH, DEPENDANT ON TECHNICAL ABILITIES.E HEALTH PROBLEMS OF LOW FEASIBILITY, IN PRIMARY CAREP HEALTH NEEDS WITH EFFECTIVE PREVENTION

G.R.E./NCC© Group Related Episodes by Need of Care Criteria ©

0%

10%

20%

30%

40%

50%

60%

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80%

90%

100%

A B B1 C D E P

Hoped Ep

Seen Ep

Solved Ep

E

•Able to manage, monitoring and coordinate Health Problems of low feasibility in PC, with:

•Hospital, •Second level•Social resources...

To solve the E Problems’ Group requires:

•our best “open minded” doctor...

Page 12: A New Primary Care Activity Classification

1.-Do you know the existence of 7 Groups of Problems in Primary Care, that show the 7 qualities of a good Family Practice?:

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G.R.E. DESCRIPTIONA PROBLEMS OF COLLECTIVE ORIENTATIONB CONSUMTIVE OR DISABLING DISEASES

B1 SANITARY PROBLEM OF SOCIAL ORIGINC HEALTH PROBLEMS THAT TEND TO AN SPONTANEOUS RESOLUTIOND SPECIFIC PROBLEMS OF INDIVIDUAL HEALTH, DEPENDANT ON TECHNICAL ABILITIES.E HEALTH PROBLEMS OF LOW FEASIBILITY, IN PRIMARY CAREP HEALTH NEEDS WITH EFFECTIVE PREVENTION

G.R.E./NCC© Group Related Episodes by Need of Care Criteria ©

0%

10%

20%

30%

40%

50%

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90%

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A B B1 C D E P

Hoped Ep

Seen Ep

Solved Ep

A

•able to treat problems of collective orientation, for their epidemiological, economical o social significance, with the best effectiveness and efficiency like:

•transmissible diseases, Ischemic heart diseases, mental illness, etc

To solve the A Problems’ Group requires:

•High competent professional

Page 13: A New Primary Care Activity Classification

1.-Do you know the existence of 7 Groups of Problems in Primary Care, that show the 7 qualities of a good Family Practice?:

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G.R.E. DESCRIPTIONA PROBLEMS OF COLLECTIVE ORIENTATIONB CONSUMTIVE OR DISABLING DISEASES

B1 SANITARY PROBLEM OF SOCIAL ORIGINC HEALTH PROBLEMS THAT TEND TO AN SPONTANEOUS RESOLUTIOND SPECIFIC PROBLEMS OF INDIVIDUAL HEALTH, DEPENDANT ON TECHNICAL ABILITIES.E HEALTH PROBLEMS OF LOW FEASIBILITY, IN PRIMARY CAREP HEALTH NEEDS WITH EFFECTIVE PREVENTION

G.R.E./NCC© Group Related Episodes by Need of Care Criteria ©

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

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A B B1 C D E P

Hoped Ep

Seen Ep

Solved Ep

All of seven groups define a

good generalist

And the professionals can check out their profiles

Page 14: A New Primary Care Activity Classification

1.-Do you know the existence of 7 Groups of Problems in Primary Care, that show the 7 qualities of a good Family Practice?:

[email protected]

+00 34 637.53.23.59

G.R.E. DESCRIPTIONA PROBLEMS OF COLLECTIVE ORIENTATIONB CONSUMTIVE OR DISABLING DISEASES

B1 SANITARY PROBLEM OF SOCIAL ORIGINC HEALTH PROBLEMS THAT TEND TO AN SPONTANEOUS RESOLUTIOND SPECIFIC PROBLEMS OF INDIVIDUAL HEALTH, DEPENDANT ON TECHNICAL ABILITIES.E HEALTH PROBLEMS OF LOW FEASIBILITY, IN PRIMARY CAREP HEALTH NEEDS WITH EFFECTIVE PREVENTION

G.R.E./NCC© Group Related Episodes by Need of Care Criteria ©

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%

A B B1 C D E P

Hoped Ep

Seen Ep

Solved Ep

All of seven groups define a

good generalist

And the professionals can check out their profiles

Page 15: A New Primary Care Activity Classification

2.-Do you know that the previous 7 groups are divided in other 24 Solving Basic Models SBM, that represent the 24 models of therapeutic homogeneous professional behaviour?:

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SBM© Solving Basic Models©

0%

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A0

1

A0

2

A0

3

A0

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A0

5

B0

1

B0

2

B1

1

C0

1

C0

2

C0

3

C0

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C0

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D0

1

D0

2

D0

3

D0

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E01

E02

E03

E04

P0

1

P0

2

P0

3

Solved Ep Seen Ep Hoped Ep

SBM DESCRIPTION

A01 TRANSMISSIBLE DISEASESA02 RISK HABITSA03 RISK FACTORS A04 HEALTH PROBLEMS OF HIGH MORBIDITY OR MORTALITYA05 HEALTH PROBLEMS OF HIGH SOCIOECONOMIC INFLUENCEB01 CONSUMTIVE DISEASESB02 DISABLING ILLNESSESB11 SANITARY PROBLEMS OF SOCIAL ORIGINC01 SPECIFIC SYNDROMES THAT TEND TO AN NATURAL RESOLUTION C02 CHRONIC SYMPTOM/COMPLAINT OF LOW RISK OR LOW UNCERTAINTYC03 ACUTE AND BANAL HEALTH PROBLEMS

C04SYMPTOM/COMPLAINT OF POTENTIAL RISK AND UNCERTAINTY IN A SHORT TERM

C05SYMPTOM/COMPLAINT OF HIGHER POTENTIAL RISK AND UNCERTAINTY IN A LONG TERM

D01 SPECIFIC PROBLEMS WITH MODERATE SEVERITY/COMPLEXITY

D02SPECIFIC PROBLEMS WITH MODERATE SEVERITY AND MINOR COMPLEXITY

D03SPECIFIC PROBLEMS WITH MINOR SEVERITY AND MODERATE COMPLEXITY

D04 SPECIFIC PROBLEMS WITH MINOR SEVERITY AND COMPLEXITY

E01SPECIALIZED PROBLEMS OF LOW THERAPEUTIC FEASIBILITY-LTF IN PRIMARY CARE-PC

E02 SPECIALIZED PROBLEMS LTF-PC WITH SHARED CONTROLE03 SPECIALIZED PROBLEMS LTF-PC DIAGNOSED IN PC

E04SPECIALIZED PROBLEMS LTF-PC THAT CAN BE DIAGNOSED IN PC & WITH SHARED CONTROL

P01 SANITARY EDUCATION ABOUT HEALTH DOUBTSP02 PROMOTION OF HEALTHY LIFE STYLESP03 SCREENING AND SECONDARY PREVENTION OF PREVALENT DISEASES

And, so, in an only chart, the professionals, quickly, can observe his o her profile, in the 24 SBM, understanding their

strength and weakness around each one of them.

Above those SBM we have the whole classification, in detail, with around 1.000 Modulated Episodes, each one

allocated[to one specific SBM.

Page 16: A New Primary Care Activity Classification

3.-How could we interpret the retrospective information when into a ICPC Code can exists very different clinical syndromes?.

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Modulated Episodes©ModEp DESCRIPTION SBM

R74.01 UPPER RESPIRATORY INFECTION ACUTE (<1 YEAR) D01

R74.02UPPER RESPIRATORY INFECTION ACUTE WITHOUT RESPIRATORYPROBLEMS (1-13 YEAR)

C01

R74.03 UPPER RESPIRATORY INFECTION ACUTE WITH RESPIRATORY

PROBLEMS (1-13 YEAR)C04

…….

R74

Modulation Engine

SC1

RC1

SC2

RC2

SC3

RC3

Creating different subgroups of Episodes, allocated to one o more ICPC , according to therapeuticalorientation.

Let’s see one example around the ICPC Code R74- UPPER RESPIRATORY INFECTION ACUTE

It isn’t the same a Cold in a breast-fed baby, or in a child with Asthma or without. There are three different problems, with the same code, with three Selection Criteria, and with three Resolution Criteria, that need to be allocated in their respective SBM.

Because we analyse informatics records retrospectively, is impossible discriminate and interpret the information without doing groups of problems depend on the Selection Criteria , what will allow us to state the Resolution Criteria to analyze the Effectiveness.

So, you will be able to understand that was needed to allocate each one to different Groups of SBM , and so, Managers and Professionals will have a common language.

Page 17: A New Primary Care Activity Classification

3.-The Modulated Episodes ( ± 1000, each one allocated to one specific SBM )

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Modulated Episodes©ModEp DESCRIPTION SBM

R74.01 UPPER RESPIRATORY INFECTION ACUTE (<1 YEAR) D01

R74.02UPPER RESPIRATORY INFECTION ACUTE WITHOUT RESPIRATORYPROBLEMS (1-13 YEAR)

C01

R74.03 UPPER RESPIRATORY INFECTION ACUTE WITH RESPIRATORY

PROBLEMS (1-13 YEAR)C04

…….

R74

Modulation Engine

SC1

RC1

SC2

RC2

SC3

RC3

Above those SBM we have the whole classification, in detail, with around 1.000 Modulated Episodes, each one allocated to one specific SBM.

SC: Selection Criteria RC: Resolution Criteria

SBM DESCRIPTION

A01 TRANSMISSIBLE DISEASESA02 RISK HABITSA03 RISK FACTORS A04 HEALTH PROBLEMS OF HIGH MORBIDITY OR MORTALITYA05 HEALTH PROBLEMS OF HIGH SOCIOECONOMIC INFLUENCEB01 CONSUMTIVE DISEASESB02 DISABLING ILLNESSESB11 SANITARY PROBLEMS OF SOCIAL ORIGINC01 SPECIFIC SYNDROMES THAT TEND TO AN NATURAL RESOLUTION C02 CHRONIC SYMPTOM/COMPLAINT OF LOW RISK OR LOW UNCERTAINTYC03 ACUTE AND BANAL HEALTH PROBLEMS

C04SYMPTOM/COMPLAINT OF POTENTIAL RISK AND UNCERTAINTY IN A SHORT TERM

C05SYMPTOM/COMPLAINT OF HIGHER POTENTIAL RISK AND UNCERTAINTY IN A LONG TERM

D01 SPECIFIC PROBLEMS WITH MODERATE SEVERITY/COMPLEXITY

D02SPECIFIC PROBLEMS WITH MODERATE SEVERITY AND MINOR COMPLEXITY

D03SPECIFIC PROBLEMS WITH MINOR SEVERITY AND MODERATE COMPLEXITY

D04 SPECIFIC PROBLEMS WITH MINOR SEVERITY AND COMPLEXITY

E01SPECIALIZED PROBLEMS OF LOW THERAPEUTIC FEASIBILITY-LTF IN PRIMARY CARE-PC

E02 SPECIALIZED PROBLEMS LTF-PC WITH SHARED CONTROLE03 SPECIALIZED PROBLEMS LTF-PC DIAGNOSED IN PC

E04SPECIALIZED PROBLEMS LTF-PC THAT CAN BE DIAGNOSED IN PC & WITH SHARED CONTROL

P01 SANITARY EDUCATION ABOUT HEALTH DOUBTSP02 PROMOTION OF HEALTHY LIFE STYLESP03 SCREENING AND SECONDARY PREVENTION OF PREVALENT DISEASES

Page 18: A New Primary Care Activity Classification

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R74

Modulation Engine

SC1

RC1

SC2

RC2

SC3

RC3

R74.01

Modulated Episodes©ModEp DESCRIPTION SBM

R74.01 UPPER RESPIRATORY INFECTION ACUTE (<1 YEAR) D01

R74.02UPPER RESPIRATORY INFECTION ACUTE WITHOUT RESPIRATORYPROBLEMS (1-13 YEAR)

C01

R74.03 UPPER RESPIRATORY INFECTION ACUTE WITH RESPIRATORY

PROBLEMS (1-13 YEAR)C04

…….

3.-The Modulated Episodes ( ± 1000, each one allocated to one specific SBM )

SBM DESCRIPTION

A01 TRANSMISSIBLE DISEASESA02 RISK HABITSA03 RISK FACTORS A04 HEALTH PROBLEMS OF HIGH MORBIDITY OR MORTALITYA05 HEALTH PROBLEMS OF HIGH SOCIOECONOMIC INFLUENCEB01 CONSUMTIVE DISEASESB02 DISABLING ILLNESSESB11 SANITARY PROBLEMS OF SOCIAL ORIGINC01 SPECIFIC SYNDROMES THAT TEND TO AN NATURAL RESOLUTION C02 CHRONIC SYMPTOM/COMPLAINT OF LOW RISK OR LOW UNCERTAINTYC03 ACUTE AND BANAL HEALTH PROBLEMS

C04SYMPTOM/COMPLAINT OF POTENTIAL RISK AND UNCERTAINTY IN A SHORT TERM

C05SYMPTOM/COMPLAINT OF HIGHER POTENTIAL RISK AND UNCERTAINTY IN A LONG TERM

D01 SPECIFIC PROBLEMS WITH MODERATE SEVERITY/COMPLEXITY

D02SPECIFIC PROBLEMS WITH MODERATE SEVERITY AND MINOR COMPLEXITY

D03SPECIFIC PROBLEMS WITH MINOR SEVERITY AND MODERATE COMPLEXITY

D04 SPECIFIC PROBLEMS WITH MINOR SEVERITY AND COMPLEXITY

E01SPECIALIZED PROBLEMS OF LOW THERAPEUTIC FEASIBILITY-LTF IN PRIMARY CARE-PC

E02 SPECIALIZED PROBLEMS LTF-PC WITH SHARED CONTROLE03 SPECIALIZED PROBLEMS LTF-PC DIAGNOSED IN PC

E04SPECIALIZED PROBLEMS LTF-PC THAT CAN BE DIAGNOSED IN PC & WITH SHARED CONTROL

P01 SANITARY EDUCATION ABOUT HEALTH DOUBTSP02 PROMOTION OF HEALTHY LIFE STYLESP03 SCREENING AND SECONDARY PREVENTION OF PREVALENT DISEASES

Page 19: A New Primary Care Activity Classification

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R74

Modulation Engine

SC1

RC1

SC2

RC2

SC3

RC3

R74.02

Modulated Episodes©ModEp DESCRIPTION SBM

R74.01 UPPER RESPIRATORY INFECTION ACUTE (<1 YEAR) D01

R74.02UPPER RESPIRATORY INFECTION ACUTE WITHOUT RESPIRATORYPROBLEMS (1-13 YEAR)

C01

R74.03 UPPER RESPIRATORY INFECTION ACUTE WITH RESPIRATORY

PROBLEMS (1-13 YEAR)C04

…….

3.-The Modulated Episodes ( ± 1000, each one allocated to one specific SBM )

SBM DESCRIPTION

A01 TRANSMISSIBLE DISEASESA02 RISK HABITSA03 RISK FACTORS A04 HEALTH PROBLEMS OF HIGH MORBIDITY OR MORTALITYA05 HEALTH PROBLEMS OF HIGH SOCIOECONOMIC INFLUENCEB01 CONSUMTIVE DISEASESB02 DISABLING ILLNESSESB11 SANITARY PROBLEMS OF SOCIAL ORIGINC01 SPECIFIC SYNDROMES THAT TEND TO AN NATURAL RESOLUTION C02 CHRONIC SYMPTOM/COMPLAINT OF LOW RISK OR LOW UNCERTAINTYC03 ACUTE AND BANAL HEALTH PROBLEMS

C04SYMPTOM/COMPLAINT OF POTENTIAL RISK AND UNCERTAINTY IN A SHORT TERM

C05SYMPTOM/COMPLAINT OF HIGHER POTENTIAL RISK AND UNCERTAINTY IN A LONG TERM

D01 SPECIFIC PROBLEMS WITH MODERATE SEVERITY/COMPLEXITY

D02SPECIFIC PROBLEMS WITH MODERATE SEVERITY AND MINOR COMPLEXITY

D03SPECIFIC PROBLEMS WITH MINOR SEVERITY AND MODERATE COMPLEXITY

D04 SPECIFIC PROBLEMS WITH MINOR SEVERITY AND COMPLEXITY

E01SPECIALIZED PROBLEMS OF LOW THERAPEUTIC FEASIBILITY-LTF IN PRIMARY CARE-PC

E02 SPECIALIZED PROBLEMS LTF-PC WITH SHARED CONTROLE03 SPECIALIZED PROBLEMS LTF-PC DIAGNOSED IN PC

E04SPECIALIZED PROBLEMS LTF-PC THAT CAN BE DIAGNOSED IN PC & WITH SHARED CONTROL

P01 SANITARY EDUCATION ABOUT HEALTH DOUBTSP02 PROMOTION OF HEALTHY LIFE STYLESP03 SCREENING AND SECONDARY PREVENTION OF PREVALENT DISEASES

Page 20: A New Primary Care Activity Classification

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R74

Modulation Engine

SC1

RC1

SC2

RC2

SC3

RC3

R74.03

Modulated Episodes©ModEp DESCRIPTION SBM

R74.01 UPPER RESPIRATORY INFECTION ACUTE (<1 YEAR) D01

R74.02UPPER RESPIRATORY INFECTION ACUTE WITHOUT RESPIRATORYPROBLEMS (1-13 YEAR)

C01

R74.03UPPER RESPIRATORY INFECTION ACUTE WITH RESPIRATORY PROBLEMS (1-13 YEAR)

C04

…….

3.-The Modulated Episodes ( ± 1000, each one allocated to one specific SBM )

SBM DESCRIPTION

A01 TRANSMISSIBLE DISEASESA02 RISK HABITSA03 RISK FACTORS A04 HEALTH PROBLEMS OF HIGH MORBIDITY OR MORTALITYA05 HEALTH PROBLEMS OF HIGH SOCIOECONOMIC INFLUENCEB01 CONSUMTIVE DISEASESB02 DISABLING ILLNESSESB11 SANITARY PROBLEMS OF SOCIAL ORIGINC01 SPECIFIC SYNDROMES THAT TEND TO AN NATURAL RESOLUTION C02 CHRONIC SYMPTOM/COMPLAINT OF LOW RISK OR LOW UNCERTAINTYC03 ACUTE AND BANAL HEALTH PROBLEMS

C04SYMPTOM/COMPLAINT OF POTENTIAL RISK AND UNCERTAINTY IN A SHORT TERM

C05SYMPTOM/COMPLAINT OF HIGHER POTENTIAL RISK AND UNCERTAINTY IN A LONG TERM

D01 SPECIFIC PROBLEMS WITH MODERATE SEVERITY/COMPLEXITY

D02SPECIFIC PROBLEMS WITH MODERATE SEVERITY AND MINOR COMPLEXITY

D03SPECIFIC PROBLEMS WITH MINOR SEVERITY AND MODERATE COMPLEXITY

D04 SPECIFIC PROBLEMS WITH MINOR SEVERITY AND COMPLEXITY

E01SPECIALIZED PROBLEMS OF LOW THERAPEUTIC FEASIBILITY-LTF IN PRIMARY CARE-PC

E02 SPECIALIZED PROBLEMS LTF-PC WITH SHARED CONTROLE03 SPECIALIZED PROBLEMS LTF-PC DIAGNOSED IN PC

E04SPECIALIZED PROBLEMS LTF-PC THAT CAN BE DIAGNOSED IN PC & WITH SHARED CONTROL

P01 SANITARY EDUCATION ABOUT HEALTH DOUBTSP02 PROMOTION OF HEALTHY LIFE STYLESP03 SCREENING AND SECONDARY PREVENTION OF PREVALENT DISEASES

Page 21: A New Primary Care Activity Classification

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Modulated Episodes©Solving the classification of Prevention : The Modulated Episodes

G.R.E./NCC©

G.R.E./NCC©

SBM

SubSBM

Mod Episode

Page 22: A New Primary Care Activity Classification

4.-Do you know that the “Portfolio Services”, reach only the 10% of epidemiological reality?.

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0

10

20

30

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100

Doctor A Doctor B Doctor C Doctor D

Activity

Activity

Roof “Portfolio Services” ?

As excellent as invisible Doctors

Ship adrift

•Which will be our excellent professionals?

•When we control the 10% of the direction of the ship....?

We need to measure the

100% Activity & Manageable

Costs

Page 23: A New Primary Care Activity Classification

5.-Do you know that there are 14.000 Episodes Hoped, in a standard patient panel?.

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Seen Episodes

Hoped Episodes

Solved

Episodes

Supply Rate = SEEN Episodes / HOPED Episodes

SR = Seen / Hoped = 60/100 = 0.6100

60

40

Effectiveness Rate = SOLVED Episodes / SEEN Episodes

ER = Solved / Seen = 40/60 = 0.66

Social Profitability Rate = SOLVED Episodes / HOPED Episodes

SPR = Solved / Hoped = 40/100 = 0.4

Efficiency Rate

€R = SPR / €osts

SPR = SR x ER = 0.6 x 0.66 = 0.4

The Supply isn’t a whole number.

Page 24: A New Primary Care Activity Classification

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Supply Rate = SEEN Episodes / HOPED Episodes

SR = Seen / Hoped = 60/100 = 0.6

Effectiveness Rate = SOLVED Episodes / SEEN Episodes

ER = Solved / Seen = 40/60 = 0.66

Social Profitability Rate = SOLVED Episodes / HOPED Episodes

SPR = Solved / Hoped = 40/100 = 0.4

Efficiency Rate

€R = SPR / €osts

SPR = SR x ER = 0.6 x 0.66 = 0.4

5.-Do you know that there are 14.000 Episodes Hoped, in a standard patient panel?.

Seen Episodes

Hoped Episodes

Solved

Episodes

100

60

40

The Supply isn’t a whole number, but a Rate of Seen Needs / Hoped Needs.

Our model allows us to measure the rest of the Rates:

•Effectiveness•Social Profitability

•Efficiencycreating an environment of quality that provoke one

positive bias

Page 25: A New Primary Care Activity Classification

6.-Do you know that the relation between Activity and Costs is negative and not positive?.

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Activity

Costs

Real Linear Regression

Professionals

More x Less

Less x More

•There is a proportion of professionals thatmake more activity by less costs and viceversa.

•They are our excellent and transparentprofessionals.

•Our invisible professionals.

Page 26: A New Primary Care Activity Classification

7.-Would you know that we would find 4 areas of professional behaviour, in, more or less, a law of quarters?

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X Diagram Téllez-Alonso Each dot, an annual professional data

- Costs +

Act

ivit

y

+

A B

C D

A:

B:

C:

D:

Activity Costs

Let’s compare the difference of

weighed professional

activity and costs, against these both

average values, sited in the middle

of the chart, ...

Page 27: A New Primary Care Activity Classification

7.-Would you know that we would find 4 areas of professional behaviour, in, more or less, a rule, a law of quarters?

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X Diagram Téllez-Alonso Each dot, an annual professional data

- Costs +

Act

ivit

y

+

A B

C D

A:

B:

C:

D:

Activity Costs

Page 28: A New Primary Care Activity Classification

7.-Would you know that we would find 4 areas of professional behaviour, in, more or less, a rule, a law of quarters?

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+00 34 637.53.23.59

X Diagram Téllez-Alonso Each dot, an annual professional data

- Costs +

Act

ivit

y

+

A B

C D

A:

B:

C:

D:

Activity Costs

Excellent &

Invisible

Page 29: A New Primary Care Activity Classification

7.-Would you know that we would find 4 areas of professional behaviour, in, more or less, a rule, a law of quarters?

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+00 34 637.53.23.59

X Diagram Téllez-Alonso Each dot, an annual professional data

- Costs +

Act

ivit

y

+

A B

C D

A:

B:

C:

D:

Activity Costs

Page 30: A New Primary Care Activity Classification

7.-Would you know that we would find 4 areas of professional behaviour, in, more or less, a rule, a law of quarters?

[email protected]

+00 34 637.53.23.59

X Diagram Téllez-Alonso Each dot, an annual professional data

- Costs +

Act

ivit

y

+

A B

C D

A:

B:

C:

D:

Activity Costs

Page 31: A New Primary Care Activity Classification

7.-Would you know that we would find 4 areas of professional behaviour, in, more or less, a rule, a law of quarters?

[email protected]

+00 34 637.53.23.59

X Diagram Téllez-Alonso Each dot, an annual professional data

- Costs +

Act

ivit

y

+

A B

C D

A:

B:

C:

D:

Activity Costs

Logical&

Warriors

Page 32: A New Primary Care Activity Classification

7.-Would you know that we would find 4 areas of professional behaviour, in, more or less, a rule, a law of quarters?

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+00 34 637.53.23.59

X Diagram Téllez-Alonso Each dot, an annual professional data

- Costs +

Act

ivit

y

+

A B

C D

A:

B:

C:

D:

Activity Costs

Page 33: A New Primary Care Activity Classification

7.-Would you know that we would find 4 areas of professional behaviour, in, more or less, a rule, a law of quarters?

[email protected]

+00 34 637.53.23.59

X Diagram Téllez-Alonso Each dot, an annual professional data

- Costs +

Act

ivit

y

+

A B

C D

A:

B:

C:

D:

Activity Costs

Page 34: A New Primary Care Activity Classification

7.-Would you know that we would find 4 areas of professional behaviour, in, more or less, a law of quarters?

[email protected]

+00 34 637.53.23.59

X Diagram Téllez-Alonso Each dot, an annual professional data

- Costs +

Act

ivit

y

+

A B

C D

A:

B:

C:

D:

Activity Costs

Prudent&

Calm

Page 35: A New Primary Care Activity Classification

7.-Would you know that we would find 4 areas of professional behaviour, in, more or less, a rule, a law of quarters?

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+00 34 637.53.23.59

X Diagram Téllez-Alonso Each dot, an annual professional data

- Costs +

Act

ivit

y

+

A B

C D

A:

B:

C:

D:

Activity Costs

Page 36: A New Primary Care Activity Classification

7.-Would you know that we would find 4 areas of professional behaviour, in, more or less, a rule, a law of quarters?

[email protected]

+00 34 637.53.23.59

X Diagram Téllez-Alonso Each dot, an annual professional data

- Costs +

Act

ivit

y

+

A B

C D

A:

B:

C:

D:

Activity Costs

Page 37: A New Primary Care Activity Classification

7.-Would you know that we would find 4 areas of professional behaviour, in, more or less, a rule, a law of quarters?

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+00 34 637.53.23.59

X Diagram Téllez-Alonso Each dot, an annual professional data

- Costs +

Act

ivit

y

+

A B

C D

A:

B:

C:

D:

Activity Costs

Generous

Page 38: A New Primary Care Activity Classification

8.-Would you know that we would find 4 areas of professional behaviour, in, more or less, a rule, a law of quarters?

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+00 34 637.53.23.59

X Diagram Téllez-Alonso Each dot, an annual professional data

- Costs +

Act

ivit

y

+

A B

C D

A:

B:

C:

D:

Activity Costs

Page 39: A New Primary Care Activity Classification

7.-Would you know that we would find 4 areas of professional behaviour, in, more or less, a rule, a law of quarters?

[email protected]

+00 34 637.53.23.59

X Diagram Téllez-Alonso Each dot, an annual professional data

- Costs +

Act

ivit

y

+

A B

C D

Page 40: A New Primary Care Activity Classification

7.-Would you know that we would find 4 areas of professional behaviour, in, more or less, a rule, a law of quarters?

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+00 34 637.53.23.59

X Diagram Téllez-Alonso Each dot, an annual professional data

- Costs +

Act

ivit

y

+

A B

C D

•That is possible because the upper ones have a bigger clinical applied competence, perhaps because they know a little bit more medicine.

Page 41: A New Primary Care Activity Classification

7.-Would you know that we would find 4 areas of professional behaviour, in, more or less, a rule, a law of quarters?

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X Diagram Téllez-Alonso Each dot, an annual professional data

- Costs +

Act

ivit

y

+

A B

C D

And the upper left ones, moreover, have a bigger organizationalcompetence.

•That is possible because the upper ones have a bigger clinical applied competence, perhaps because they know a little bit more medicine.

Page 42: A New Primary Care Activity Classification

7.-Would you know that we would find 4 areas of professional behaviour, in, more or less, a rule, a law of quarters?

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+00 34 637.53.23.59

X Diagram Téllez-Alonso Each dot, an annual professional data

- Costs +

Act

ivit

y

+

A B

C D

And the upper left ones, moreover, have a bigger organizationalcompetence.

•That is possible because the upper ones have a bigger clinical applied competence, perhaps because they know a little bit more medicine.

350% better

Cost-Effectiveness

with regards to

the rest

Page 43: A New Primary Care Activity Classification

Summarizing, what can ISIS Manager© Project do?:

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Can create an environment of Excellence ( Effectiveness + Efficiency ) across the “peer-review”, with controlled bias towards more activity by less costs.

The first stage is to have a “Valuable Information System”, according a Valuable, too, Worthy and Challenging Goal of Reference,

“To Solve the bigger number of Epidemiological Needs with the best Effectiveness and Efficiency”

The second stage is to avoid the mistrust, after reading the information data:

•Standardizing Data (weighed social, population, epidemiological conditions of each Doctor patients’ Panel)

•Guaranteeing the ‘Quality Data’ across a method of certification of the Records Reliability ( ISIS Manager© use 100 steps control along the ‘data chain’, included the Certification in ICPC Professional Codification).

Activity

Costs

Model trend

A B

C D

Page 44: A New Primary Care Activity Classification

CONCLUSIONS:

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•The “peer-review” is the one of most powerful methods of professionalmotivation, but must observe , fulfil, the next conditions:

•Must evaluate 100% activity and 100% manageable costs.•Must evaluate the Effectiveness•To avoid the mistrust around the professional comparison, the datamust be standardized and certificated in Records Reliability.•The Information System have to create an environment withcontrolled bias, controlled slant towards the “more activity by lesscosts”.

• A classification like our GRE/NCC© allows, quickly,• to the professionals:

•To Know his professional profile and•To learn around their strength and weakness

•To the Managers:•To know the reality and act consequently.