Communicating with POWER!

Presented by

Cassandra Washington

Speak with...

Poise

Optimism

Warmth

Excitement

Respect

POWER!

Present Your TOTAL Package

Body Language

55%

Vocal Tone38%

Words7%

TOTAL

Assert Yourself Nonverbally!

Sustain eye contact

Maintain good posture

Open your arms

No pointing!

Firm up your handshake

Practice, Practice, Practice

1. Stand up

2. Palm to palm

3. Firm clasp

4. Smile

5. Make eye contact

6. Two firm shakes

Watch That Tone!

Vary your pitch

Adjust your volume

Listen for speed

Don’t mumble

Don’t send mixed messages

What Do They Hear? I did not steal that money.

I did not steal that money.

I did not steal that money.

I did not steal that money.

I did not steal that money.

I did not steal that money.

Power Tips That Sell!

Be prepared to follow up

Sell the benefits

Be ready for objections

Remain calm

Act like you know what you’re talking about

Four Pitfalls to Avoid

1. Filler phrases

2. Indecisiveness

3. Apologizing unnecessarily

4. Deflecting compliments

Say it with...

Say What You Mean…

Mean What You Say…

Get the Results You Want!

POWER!

Speak Strong!

For More Information:

Cassandra WashingtonExceed Resources

www.exceedlearning.com1-877-400-8647