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If you've ever wanted more 'Great Days' then this presentation can give you some pointers. It's based on academic research and was first delivered at The Berne Institute for Psychotherapy on 6th January 2013.
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Suzanne Hazeltonworking with individuals and businesses to THRIVE!
Great Days
Whistle stop tour of the next 90 mins ….
• Who is Suzanne• Who’s in the room?• What are the components of GREAT DAYS• Surely it’s enough to “survive”, what’s
important about thriving?• 2 levers of change– Emotions– Time Perspectives
Suzanne Hazelton• I’ve moved around a bit • One of my first jobs was
driving a fork lift truck in a builders’ merchants.
• I worked for IBM for 15 years … starting in a technical role. I managed people & projects.
• I’ve trained or coached over 3500 people!
• I left school at 16 – although some might say I’ve never really left ….
MSc. Applied Positive Psychology 2012Transactional Analysis (2 years) 2008Firo-B 2007IBM Certified Learning Professional 2007Transactional Analysis 101 2006NLP Master Practitioner 2005MBTI Practitioner 2005Train the Trainer 2004NLP Certified Practitioner 2003IBM Senior IT Specialist Profession 2003NLP Diploma 2002Professional Cert in Management 2002Microsoft Certified Systems Engineer 1998Microsoft Certified Professional 1997BSc (Hons) Industrial & Business Systems1994
Suzanne’s toolkit
Positive Psychology
Psychotherapy is a general term referring to
therapeutic interaction or treatment contracted
between a trained professional and a client, patient, family, couple, or
group.
Psychology is an academic and applied discipline that involves the scientific study of mental functions and behaviours.
Positive psychology
seeks "to find and nurture genius and talent", and "to
make normal life more fulfilling", rather than
merely treating mental illness.
Introductions …
What makes
a great day for
you?
Your Happiness1. In general I consider myself:
1 2 3 4 5 6 7Not very happy -------------- ---------------------------------Very happy
2. Compared to most of my peers, I consider myself1 2 3 4 5 6 7Less happy --------------------------------------------------- More happy
3. Some people are generally very happy. They enjoy life regardless of what is going on, getting the most out of everything. To what extent does this characterisation describe you?.
1 2 3 4 5 6 7Not at all ----------------------------------------------------- A great deal
4. Some people are generally not very happy. Although they are not depressed, they never seem as happy as they might be. To what extent does this characterisation describe you?
1 2 3 4 5 6 7A great deal ------------------------------------------- Not at all
Score out of 28
Personal Responsibility
Change
Vision
Emoti
ons
Goal
s
Tim
e Pe
rspe
ctive
s
Wor
king
Hab
its
Others @ Work
Self
Copyright © 2012 Suzanne HazeltonPermission granted to reproduce for personal and educational use only. Commercial copying, hiring, lending is prohibited
Great Days Framework
Levers to thrive …
• Emotions• Time perspectives
EMOTIONS
EMOTIVE
It takes sunshine and rain to make a rainbow
16
High
Low
Negative Positive
Performance Zone• Calm • Optimistic• Challenged• Engaged• Invigorated
Burnout Zone• Exhausted• Empty• Depressed• Sad• Hopeless
Survival Zone• Impatient• Irritable• Frustrated • Angry
Renewal Zone• Carefree• Peaceful• Relieved• Mellow• Receptive
The emotional quadrants
• Defensive• Fearful• Anxious• Worried
Schwartz, T., Gomes, J., & McCarthy, C. (2010). The way we're working isn't working : the four forgotten needs that energize great performance. London: Simon & Schuster.
Which TA approaches
are relevant?
Racket vs Authentic Emotions
• Emotions which last an appropriate duration• Emotions which are appropriate
to the situation
Danger Damage Loss Satisfaction
Fear Anger Sadness Joy
Escape from Attack Closing up Going towards
Help or reassurance
Change Consolation Sharing
Acceptance of other’s
limitations
Acceptance of the limits
of the humancondition
Acceptance of “good”
Autonomous Feelings from Carlo Moiso “The Feeling Loop” TA the state of the Art, 1984
Acceptance of Own limitations
Thought
AUTONOMYSpontaneity, Intimacy
Natural feeling
Instinctual Biological action
Social request
Internal elaboration
Sensation
STIMULUSInternal or External
STRESS PLEASURE
Seven benefits of Positive Emotions• Health• Broaden thinking – noticing
opportunities • Opportunity magnet• Builds resilience • Create positive memories • Moods go viral• Build high performing teams
Balance of negative and positive
Balance of negative and positive
3 positive for every negative
Negative has more impact than positive
“I used to envy the friends who always seemed to have such a good time. They might be doing much the same things as I did, …, but where I found the things I did always ordinary and mainly dull, these friends were always involved in events which were interesting and exciting. It took me years to realise that the differences between these friends and me was not in what we did, or what we felt about what we did, but how we talked about what we did.” ~ Dorothy Rowe (1988)
What do you see?
26
Positive Emotion
Balanced time
perspectives
Acts of Kindness Gratitude
Savouring
Strengths
Where to get more info.
www.actionforhappiness.org/10-keys-to-happier-living
http://positivityratio.com/
The How of Happiness
Happier people are more successful
Feel good be successful
Whistle stop tour of the next 90 mins ….
• Who is Suzanne• Who’s in the room?• What are the components of GREAT DAYS• Surely it’s enough to “survive”, what’s
important about thriving?• 2 levers of change– Emotions– Time Perspectives
Tim
e Pe
rspe
ctiv
es
Afterburn Reachback
Where do you think you
spend your time?
Use past ‘story-telling’ to support past positive
Your Happiness1. In general I consider myself:
1 2 3 4 5 6 7Not very happy -------------- ---------------------------------Very happy
2. Compared to most of my peers, I consider myself1 2 3 4 5 6 7Less happy --------------------------------------------------- More happy
3. Some people are generally very happy. They enjoy life regardless of what is going on, getting the most out of everything. To what extent does this characterisation describe you?.
1 2 3 4 5 6 7Not at all ----------------------------------------------------- A great deal
4. Some people are generally not very happy. Although they are not depressed, they never seem as happy as they might be. To what extent does this characterisation describe you?1 2 3 4 5 6 7A great deal ------------------------------------------- Not at all
Take a moment
ReferencesPositivity Ratio: http://positivityratio.com/Time Perspectives: http://www.thetimeparadox.com/ Berne, E. (1971). A layman's guide to psychiatry and psychoanalysis (Extensively revised and
enlarged ed. ed.). Harmondsworth: Penguin.Boniwell, I., Osin, E., Linley, P. A., & Ivanchenko, G. V. (2010). A question of balance: Time
perspective and well-being in British and Russian samples. The Journal of Positive Psychology, 5(1), 24-40. doi: 10.1080/17439760903271181
Bono, J. E., & Ilies, R. (2006). Charisma, positive emotions and mood contagion. The Leadership Quarterly, 17(4), 317-334. doi: 10.1016/j.leaqua.2006.04.008
Ekman, P. (1992). An argument for basic emotions. Cognition and Emotion, 6(3-4), 169-200. doi: 10.1080/02699939208411068
Fredrickson, B. (2009a). Positivity : groundbreaking research reveals how to embrace the hidden strength of positive emotions, overcome negativity, and thrive (1st ed.). New York: Crown Publishers.
Fredrickson, B. (2009b). The Positivity Ratio. Retrieved 12th March, 2011, from https://www.positivityratio.com/
Fredrickson, B. L. (2001). The role of positive emotions in positive psychology: The broaden-and-build theory of positive emotions. American Psychologist, 56(3), 218-226. doi: 10.1037/0003-066x.56.3.218
References (continued)Fredrickson, B. L., & Losada, M. F. (2005). Positive Affect and the Complex Dynamics of Human
Flourishing. American Psychologist, 60(7), 678-686. doi: 10.1037/0003-066x.60.7.678Losada, M. (1999). The complex dynamics of high performance teams. Mathematical and
Computer Modelling, 30(9-10), 179-192. doi: 10.1016/s0895-7177(99)00189-2Lyubomirsky, S. (2010). The how of happiness : a practical approach to getting the life you want.
London: Piatkus.Lyubomirsky, S., King, L., & Diener, E. (2005). The Benefits of Frequent Positive Affect: Does
Happiness Lead to Success? Psychological Bulletin, 131(6), 803-855. doi: 10.1037/0033-2909.131.6.803
Moiso, C. (1984). TA: The State of the Art: Dordrecht: Foris Publications.Rowe, D. (1988). The successful self. London: Fontana.Schwartz, T., Gomes, J., & McCarthy, C. (2010). The way we're working isn't working : the four
forgotten needs that energize great performance. London: Simon & Schuster.Sheldon Cohen, P., Cuneyt M. Alper, M., William J. Doyle, P., John J. Treanor, M. a., & Ronald B.
Turner, M. (2006). Positive Emotional Style Predicts Resistance to Illness After Experimental Exposure to Rhinovirus or Influenza A Virus. Psychosomatic Medicine, 68(6). doi: doi: 10.1097/ 01.psy.0000245867.92364.3c
Zimbardo, P. G., & Boyd, J. (2008). The time paradox : the new psychology of time. London: Rider.
Contact Details
• suzanne@thebusinessofchange• Blog: www.suzannehazelton.com• Web: www.thebusinessofchange.co.uk• Twitter: @SuzanneHazelton
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