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PATIENT EDUCATION’S DELIVERY & IMPACT: TECHNOLOGY’S ROLE IN CHANGING HEALTH CARE WEDNESDAY, DECEMBER 14, 2011 1:00 PM ET CONFIDENTIAL - COPYRIGHT 2011

Health clips mobile patient education

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Dr. Kendal Williams, co-director for the Center For Evidence Based Practice discusses the challenges and benefits of new technology initiatives in patient education. A demonstration of HealthClips Rx highlights the application’s integration into clinical care, meeting the needs of CMS and Joint Commission requirements and guidelines, and driving better patient outcomes. Milner-Fenwick’s HealthClips are richly engaging videos with compelling patient centric stories and medically scripted information grounded in best practices. The Rx application is interactive, bringing premiere video content to the patients in a way that maintains their focus, lets patients annotate right in the device where they might have questions, and allows them to share the content easily with family caregivers or transitional centers of care. And everything reports back to the care team.

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PATIENT EDUCATION’S DELIVERY & IMPACT: TECHNOLOGY’S ROLE IN CHANGING HEALTH CARE

W E D N E S D A Y, D E C E M B E R 1 4 , 2 0 1 1 1 : 0 0 P M E T

C O N F I D E N T I A L - C O P Y R I G H T 2 0 1 1

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AGENDA

• Introduction and housekeeping

• Key presenters, a discussion on evidence based practice,

technology and changes in health care

• Walk through of application and functions

• Open Q&A

• Closing and wrap up

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INTRODUCTION:

Dr. Kendal Williams -Department of Medicine Service Chief, and Co-Director, Center for Evidence Based Practice (CEP) at a large multi-facility hospital.

Dyke Hensen – SVP, Channel Sales & Business Development Preventice

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CHANGES IN HEALTHCARE - INTERNALConstrained Staff Time – JCAHO report - By 2020, there will be at least 400,000 fewer

nurses available to provide care than will be needed.

*Recommendations from the Honor Society of Nursing* Construct practice environments that are interdisciplinary and build

on relationships among nurses, physicians, other health care professionals, patients & communities.

* Create patient care models that encourage professional nurse autonomy and clinical decision-making.

Constrained Budgets - Reduced federal funding , stricter guidelines

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CHANGES IN HEALTHCARE - EXTERNAL

Joint Commission – performance standards; accreditation; 2011 National Patient Safety Goals (NPSGs). Hospital: Prevent infection ; LongTerm Care: Prevent residents from falling

Patient Satisfaction/HCACP - survey contains 18 patient perspectives on care and patient rating - key topics: communication with doctors and with nurses, responsiveness of hospital staff, pain management, communication about medicines, discharge information, cleanliness & quietness of the hospital environment. Transparency and accountability – published data.

Core Measures - focus efforts on the use of data to improve the health care delivery process.

CMS - Readmission guidelines and Penalties – 30 day post discharge after a stay for three conditions: heart attack, pneumonia, and heart failure

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Q&A

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CONTACT INFORMATION

Preventice 888-751-5070

www.preventice.com

Milner-Fenwick 800-432-8433

www.milner-fenwick.com

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FEATURES LIST

Patient interface De-Identified log in Bookmarks Playlist Creation and Management Survey functionality Media FunctionalityAlert Loop Back

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FEATURES LISTPost-Discharge follow-up Interactive viewer annotationDelivery of annotations to recordsTransition of care Spanish programing Link to EMR/HMR Outcomes tracking