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Medline was founded in 1966, but its roots date back 100 years when A.L. Mills started Northwestern Garment Factory. Since then, the company has grown into America's largest privately held national manufacturer and distributor of health care supplies and services. Medline is the largest privately held medical supplier in the United States. We manufacture and distribute over 350,000 medical and surgical products to healthcare institutions and retail markets. Our Business: Medline is the largest privately held medical supplier in the United States. We manufacture and distribute over 350,000 medical and surgical products to healthcare institutions and retail markets. Our Mission: To provide quality medical products with superior value to healthcare providers and end users, improving patient care and enhancing the quality of peoples’ lives. Our Vision: To lead our industry with the most cost-effective products and valuable clinical solutions for care providers and those they serve, while improving quality and effectiveness in every area of our operation.
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Medline Industries, Inc. Past>Present>Future>
Industry Leadership Impressive Growth Innovation Internal Strength Integrity Into the Future Impressive Growth Innovation Internal Strength Integrity Into the Future Industry Leadership Innovation Internal Strength Integrity Into the Future Industry Leadership Impressive Growth Internal Strength Integrity Into the Future Industry Leadership Impressive Growth Innovation Integrity Into the Future Industry Leadership Impressive Growth Innovation Internal Strength Into the Future Industry Leadership Impressive Growth Innovation Internal Strength Integrity Industry Leadership Impressive Growth Innovation Internal Strength Integrity Into the Future Impressive Growth Innovation Internal Strength Integrity Into the Future Industry Leadership Innovation Internal Strength Integrity Into the Future Industry Leadership Impressive Growth Internal Strength Integrity Into the Future Industry Leadership Impressive Growth Innovation Integrity Into the Future Industry Leadership Impressive Growth Innovation Internal Strength Into the Future Industry Leadership Impressive Growth Innovation Internal Strength Integrity Industry Leadership Impressive Growth Innovation Internal Strength Integrity Into the Future Impressive Growth Innovation Internal Strength Integrity Into the Future Industry Leadership Innovation Internal Strength Integrity Into the Future Industry Leadership Impressive Growth Internal Strength Integrity Into the Future Industry Leadership Impressive Growth Innovation Integrity Into the Future Industry Leadership Impressive Growth Innovation Internal Strength Into the Future Industry Leadership Impressive Growth Innovation Internal Strength Integrity Industry Leadership Impressive Growth Innovation Internal Strength Integrity Into the Future Impressive Growth Innovation Internal Strength Integrity Into the Future Industry Leadership Innovation Internal Strength Integrity Into the Future Industry Leadership Impressive Growth Internal Strength Integrity Into the Future Industry Leadership Impressive Growth Innovation Integrity Into the Future Industry Leadership Impressive Growth Innovation Internal Strength Into the Future Industry Leadership Impressive Growth Innovation Internal Strength Integrity Industry Leadership Impressive Growth Innovation Internal Strength Integrity Into the Future Impressive Growth Innovation Internal Strength Integrity Into the Future Industry Leadership Innovation Internal Strength Integrity Into the Future Industry Leadership Impressive Growth Internal Strength Integrity Into the Future Industry Leadership Impressive Growth Innovation Integrity Into the Future Industry Leadership Impressive Growth Innovation Internal Strength Into the Future Industry Leadership Impressive Growth Innovation Internal Strength Integrity
Industry Leadership Impressive Growth Innovation Internal Strength Integrity Into the Future Impressive Growth Innovation Internal Strength Integrity Into the Future Industry Leadership Innovation Internal Strength Integrity Into the Future Industry Leadership Impressive Growth Internal Strength Integrity Into the Future Industry Leadership Impressive Growth Innovation Integrity Into the Future Industry Leadership Impressive Growth Innovation Internal Strength Into the Future Industry Leadership Impressive Growth Innovation Internal Strength Integrity Industry Leadership Impressive Growth Innovation Internal Strength Integrity Into the Future Impressive Growth Innovation Internal Strength Integrity Into the Future Industry Leadership Innovation Internal Strength Integrity Into the Future Industry Leadership Impressive Growth Internal Strength Integrity Into the Future Industry Leadership Impressive Growth Innovation Integrity Into the Future Industry Leadership Impressive Growth Innovation Internal Strength Into the Future Industry Leadership Impressive Growth Innovation Internal Strength Integrity Industry Leadership Impressive Growth Innovation Internal Strength Integrity Into the Future Impressive Growth Innovation Internal Strength Integrity Into the Future Industry Leadership Innovation Internal Strength Integrity Into the Future Industry Leadership Impressive Growth Internal Strength Integrity Into the Future Industry Leadership Impressive Growth Innovation Integrity Into the Future Industry Leadership Impressive Growth Innovation Internal Strength Into the Future Industry Leadership Impressive Growth Innovation Internal Strength Integrity Industry Leadership Impressive Growth Innovation Internal Strength Integrity Into the Future Impressive Growth Innovation Internal Strength Integrity Into the Future Industry Leadership Innovation Internal Strength Integrity Into the Future Industry Leadership Impressive Growth Internal Strength Integrity Into the Future Industry Leadership Impressive Growth Innovation Integrity Into the Future Industry Leadership Impressive Growth Innovation Internal Strength Into the Future Industry Leadership Impressive Growth Innovation Internal Strength Integrity Industry Leadership Impressive Growth Innovation Internal Strength Integrity Into the Future Impressive Growth Innovation Internal Strength Integrity Into the Future Industry Leadership Innovation Internal Strength Integrity Into the Future Industry Leadership Impressive Growth Internal Strength Integrity Into the Future Industry Leadership Impressive Growth Innovation Integrity Into the Future Industry Leadership Impressive Growth Innovation Internal Strength Into the Future Industry Leadership Impressive Growth Innovation Internal Strength Integrity
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O u r B u s i n e s s
Medline is the largest privately held medical supplier in the United States.
We manufacture and distribute over 125,000 medical and surgical
products to healthcare institutions and retail markets.
O u r M i s s i o n
To provide quality medical products with superior value to healthcare
providers and end users, improving patient care and enhancing the
quality of peoples’ lives.
O u r V i s i o n
To lead our industry with the most cost-effective products and valuable
clinical solutions for care providers and those they serve, while improving
quality and effectiveness in every area of our operation.
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Whatdoyoulookforinanindustryleader?Market dominance. Medlineholdstop-tiermarketshareinmore
thanadozenmajormedicalproductcategories—manyofthoseinthenumberoneposition.Sales growth.
Aforty-plus-yearunbrokentrendofannualgrowthhasledto2010’sprojectedsalesofnearly4billioninsales.
Innovation. Withacultureofcontinuousimprovementanddifferentiation,weownandlicensehundredsof
proprietaryproducts,patentsandtrademarks.Customer focus. Wemaketheproductsourcustomerswant,
withthequalitytheydemandandthevaluetheyneed.It’swhyMedlineproductsarefoundinalmostevery
hospitalintheU.S.,andforoverhalfofthosehospitalswe’reatop-tensupplier.
Leader in care, leader in value.Wehelpourcustomersdeliver
theirprimaryobjective:qualityhealthcare.Forexample,wearethe
solesponsoroftheannual“PreventionAboveAll”conferencefor
healthcareexecutives,wherethegoalistobetterclinicaloutcomes
andenhancepatientcare.Wealsocareforourcustomersby
savingthemmillionsinexpenditureswithourmarketefficiencies,
healthcareexpertiseandinnovativeGuaranteedSavingsPrograms.
Stability in a changing industry.Medlineisprivatelyheld,and
initsfourthgenerationofleadership.Itgivesusunparalleled
flexibilityandagility.We’rebetterabletoserveourcustomers
andmakelong-termdecisions.Ourtrackrecordstretchesback
overahundredyears,andwe’redebt-free.
Industry Leadership
Medline Market leadership
Healthcare category RankExam Gloves 1
Textiles 1
Durable Medical Equipment 1
Plastic Patient Utensils 1
Skin Care 1
Disposable Incontinence Care 1
OR Kits 1
Protective Apparel 2
Gauze 2
Packs and Gowns 2
Bathing Systems 2
Surgical Trays 2
Advanced Wound Care 3
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Guardian® brand mobility and safety products target an aging boomer population.
The Curad ® brand is part of Medline’s growing presence in consumer healthcare products.
Medline is the market leader in exam gloves thanks to innovative productssuch as Aloetouch® and Generation Pink™ gloves.
The Remedy® skin care line is clinically proven to be non-irritating and non-sensitizing.
By Any Measure, Impressive.Overthepast30years,Medline’sgrowthhasbeentremendous.
Sales—Consistentincreasesof10%ormoreannually,approaching$4billionin2010.Products—Individual
SKUshavenearlydoubled,toover125,000today.Locations—Over50globalmanufacturingand
distributionsites.Colleagues—Growingapproximately5%peryear,nowapproaching7,000worldwide
employees.Finance—Medline’sgrowthandexpansionhasbeenfundedinternallywithoutdebt.
Historical.It’sthegreatAmericansuccessstory.A.L.Millsboughtasewingmachineandstartedmaking
protectivegarmentsinhisChicagohome.Nunsfromahospitalapproachedhimtosewsurgicalgowns
forthem.Acenturylater,theMillsfamilyisatthehelmofthelargestprivatelyheldmedicalmanufacturerand
supplierintheUnitedStatesandexpandinginternationally.Ourgreatsuccessisnotarecentphenomenon;
ourfounder’svaluesofdedication,hardworkandinnovationarepartofourcultureandfosterourgrowth.Today,
therearethousandsofMedline-manufactureditemsaswellasdistributedproductsfromover700vendors.
Organic and Strategic.Our1000-person(andgrowing)salesforceisconstantlywinningnewcustomers
andearningnewbusinesswithimproved,enhancedanduniqueproductofferings.Strategicacquisitions,
seveninthepasttenyearsalone,haveincreasedtheMedlinepresenceinareassuchasdurableequipment,
anesthesiaandretailbandages.Medline’sgrowthiscareful,thoughtfulandsustainable.
Impressive Growth
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50
100
200
300
400
500
1,000
1,500
2,000
2,500
3,000
3,500
4,000MEDLINE SALES GROWTH [ in mil l ions]
KEYMARKETS INCLUDE: •AcuteCare
•Long-TermCare
•Retail
•International
•InstitutionalLaundries
•HomeHealth
•SurgeryCenters
1 9 6 6 1 9 7 0 1 9 7 5 1 9 8 0 1 9 8 5 1 9 9 0 1 9 9 5 2 0 0 0 2 0 0 5 2 0 1 0 (projected)
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InnovationInnovationatMedlineisanaturalresultofourcustomerfocus;offeringproductsandprogramsourcustomers
trulyneedhashelpedusbuildourindustryleadershipposition.Innovationhappensateverystepalongtheway;
inproductdevelopment,manufacturing,logistics,customerfinancingandGuaranteedSavingsprograms.
Programs.Howdoyouputfiscalandclinicaloutcomegoalsintoaction?TheanswerisMedlineeducational
programs,likePUPP,andHandHygieneCompliance.COMPASSprogramshelpcustomersmeetthechallenges
ofdiabetes,incontinence,andgovernmentregulations.MedlineUniversityprogramskeepfront-linecaregivers
educatedonthelatestevidence-basedapproaches.GuaranteedSavingsprogramshelpconservefunds
withoutcompromisingcare.
Design.Designimprovespatientoutcomes.Medline’snewlydesignedcathetertrayshelpcurbunnecessary
catheterusewhichmayreducetheriskofaninfection.Designsavesresources.Compressedincontinenceproduct
packagingsavestreesaswellasfuelbyputtingdoubletheunitsonasingletruck.Designimpartsknowledge.
AdvancedwoundcareproductsfeaturingEducationalPackaging™incorporatea“twominutecourse”oneach
unit,improvingcareandreducingerrors.
Products.Howdoyouimproveonthesimplewhitelabcoat?Bacteriacanpersistfordaysonanunprotected
labcoat,soMedlinedevelopedtheSilverTouchTMlabcoatwithsurfaceactivesilverionsforprotectionfrom
odor-causingbacteria.Medlineisconstantlydevelopingnewproductsandmanufacturingthemwithaward-winning
processes.AskusaboutAloetouch®gloves,Remedy®skincare,MatriStem®,Puracol®andSilvaSorb®wound
care,theEcoDrape™andotherproductinnovations.
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Medline’s ERASE CAUTI™ program and breakthrough catheter tray design foster consistent clinical practice and patient education.
Medline clinical programs help put evidence-based research and recommendations into practice with the guidance of in-house clinicians,
outside experts and professional advisory panels.
Sustained release ionic silver, as used in SilvaSorb® products, exhibits a broad spectrum of antimicrobial activity for up to 7 days.
Internal StrengthInternalstrengthcomprisesmanyfactors.ForMedline,ourknowledgeofourindustry,thecompetencies
wehaveindevelopinganddeployingvaluableproducts,andourabilitytoworkeffectively,efficiently
andprofitablyhaveputusinthedesirablepositionweholdtoday.
Medline is a model of company strength. Medlineisaparagonofstrengthandstability—financially,
strategicallyandorganizationally.There’szerodebtonourbalancesheet.Weboastastreamlined
managementstructuretorespondquicklytocustomers.Verticalintegration,fromrawmaterialproduction
throughdesignandmanufacture,enhancessupplychaincontrolandcontributessignificantcost
advantages.Thesamephilosophyextendstothedistributionlogisticsandtransportationorganization,
whose50warehousesand200-truckfleetsarepredominantlyMedline-owned.Expertemployeesthroughout
thecompanylendtheirskilltoclinicalprograms,finance,marketing,technologyandcustomersupport.
Weinvestinourpeoplethewayweinvestintherestofourbusiness,andsoemployeedevelopmentand
promotionfromwithinaretherule.
Being privately held affords a long-term strategic focus. Ourmanagementfocusisonprovidingsuperior
productsandvaluetoourcustomersratherthanonstockprice.Wecanapproachourbusinessoperations
withoutfixatingontheimmediateimpactonthisquarter’sresultsortheopinionofindustryanalysts.Wehave
theflexibilitytosolveproblemsandmeetcustomerrequeststhatfewotherscanmatch.It’sawayofdoing
businessthatbuildsourstrength,servesourcustomers,rewardsexceptionalperformanceandgivesback
tothegreatergood.
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Skilled workers, an ISO-certified quality management system and state-of-the-art facilities combine to produce Medline kits.
In-house clinical teams lend their expertise to the development and support of new Medline offerings.
Training is focused and ongoing, building a smarter, better, more service-oriented staff.
With over 30 distribution centers across the country, Medline is able to meet the demands of any healthcare facility.
IntegrityCollaboration and Respect. Wearecommittedtotreatingallindividualswithdignityandrespect.Everyday,
theMedlinefamilyworkstogethertohelpimprovelives.Everymonth,aseniorexecutivespendstimewithnew
hires.Everyquarter,moreten-andtwenty-yearemployeeanniversariesarecelebrated.Everyyear,employees
raisethousandsofdollarsthroughSpiritofGivingtohelpfellowMedlinefamiliesthataresufferinghardships.
We’reproudtohavebeennamedoneofthe“Top100PlacestoWorkinHealthcare”.
Humanity Calls. Medline Answers. TheweekKatrinastruckNewOrleans,wemadenearly300deliveries
ofvitalmedicalsupplies,someairlifted.Ourhelicopterwasoneofthefirstonthescene.Whenearthquakes
ravagedHaiti,Medlinerespondedwithmaterialsandlogisticalsupport.Whenlocalschoolsneed
improvements,Medlinevolunteersstepup.Ourbusinessisaboutalleviatinghumansuffering.Ouractions
demonstratethesame.
Responsibly Green.ProtectingtheenvironmenthasbeenapriorityatMedlinebeforeGreenbecamepopular.
Weareaddressingtheissueinavarietyofways.Weproduceover500productsthatuserecycledmaterials,
arehighlybiodegradable,anduserenewableresourcesormoreenvironmentally-friendlyingredients.We
purchasefromeco-consciousvendors.Werecyclefromthefactoryfloortothecorneroffice.Ourtransportation
fleetreducedfueluse11%in2009.Someofourbuildingsharvestlightfromthesunandheatfromtheearth.
Proudly Pink.Thousandsofunderservedwomenhavehadmammograms,thankstoMedline’sbroadsupport
ofpinkserviceorganizations.PinkAloetouchglovesstartedarevolutioninbreastcancerawarenessthatledto
over11millionYouTube™hitsonThe Pink Glove Dance. We’llsupportthecauseuntilnoonehasto.
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Breast cancer survivors and healthcare workers dance together under Chicago’s skyline during the Pink Glove Dance Sequel.
Medline delivers vital medical supplies during natural disasters.
At a Medline Makes a Difference community project, over 800 employees and their families devoted their time to rehabbing this northern Illinois school.
Our EcoDrape™ protects patients, workers and the environment.
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Into the Future100yearsofbusinesshistoryhavepassed;whatcanweexpectthefuturetohold?
What won’t change.Medlinewillcontinuetoprovideproductsandservicestothehealthcarecommunitythat
enhancequalityoflifeandprovidefunctionalandfinancialvalue.Wewillcontinueourtraditionofrespectand
appreciationforourcustomers,vendorpartnersandemployees.Theappreciationandrecognitionofhardwork
thatstartedin1910andcontinuesthrough2010willbethereintheyearstocome.
What will change?Wewillbuilduponourmomentumwithregardtoinnovation.Youwillseenewproducts
thatarenowjustideas.We’llprovidemorebroad-basedsolutionsthataddresscauses,notjustsymptoms.
You’llseemoreofusinyourneighborhoodstoreandmoreofusaroundtheworld.
What does this mean? Toourcustomers,wepledgethatMedlinewillcontinuetoprovidetheproductsand
valueyouneedinordertodeliverthecarepatientsdeserve,nomatterhowhealthcarechanges.Toour
employeesandbusinesspartners,wepledgecontinuedrespectandtheopportunityforgrowthasourmutual
successcanprovide.
Take a look into the future at medline.com.
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providing quality medical products
enhancing quality of life
optimizing patient care
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Wereservetherighttocorrectanyerrorsthatmayoccurwithinthisbrochure.©2010MedlineIndustries,Inc.MatriStemisaregisteredtrademarkofACell,Inc.SilvaSorbisaregisteredtrademarkofAcrymed,Inc.
Guardian,Curad,Aloetouch,MedlineRemedy,PuracolandMedlineareregisteredtrademarksofMedlineIndustries,Inc.GenerationPink,SilverTouch,EcoDrape,EducationalPackaging,ERASECAUTIandMedlineUniversityaretrademarksofMedlineIndustries,Inc.
MKT210377/2.5M/18
Medline United States1-800-MEDLINE (633-5463)www.medline.com
Medline Canada1-800-396-6996www.medline.ca|[email protected]
Medline México01-800-831-0898www.medlinemexico.com|[email protected]
Medline United Kingdom+44 1928 532 311www.medline.com/international|[email protected]
Medline Industries, Inc.OneMedlinePlaceMundelein,IL60060
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