Visions on healthcarecitizen and patient perspective

Artur Furtado

DG Health and Consumers, European Commission

eHealth for…

Quality

first and foremost

patient safety

Information intensity

Health professionals

lab results, images, genetics, text

advances in medical science

teamwork

social care

administration bureaucracy

Information complexity

Patients

elderly

chronically ill

disadvantaged

at their most fragile

eHealth for…

Quality

equity

(access, coordination, continuity)

eHealth for…

Resources

time of health professionals

predictability

control

eHealth for…

The right of citizens to have their critical

health information move

with/instead of them

within/between health systems

Not there yet

Need to…

Involve/engage users

gather the user requirements of health

professionals and patients

manage change

Need to…

Protect private data

Design safe information flows

Need to…

Proof and acceptance

Research, literature

Champions in health professionals

European Commission

User involvement

Proof and acceptance

[Interoperability, legal framework,

reimbursement, financing]

Discussion

Airplanes

Chaos

Chicken

Short-circuits

Facebook

Vision, not sci-fi

Visions on healthcarecitizen and patient perspective

Artur Furtado

DG Health and Consumers, European Commission