Vitagramma.com    New  Unique  CRM  SaaS  for  Laboratory  

Tools  to  Keep  Loyal  Patients  and  Doctor  

What  Vitagramma  is?  

Business  Model  

How  system  works  

Patient’s Cabinet

Patient Free store and data management

Analysis

Data Upload

Doctor

Advices “find the doctors” based on result of analysis

Visit the doctor

(1)  

(2)  

(3)  

(4)  

Doctor’s Cabinet

Electronic Order for Analysis

Analysis

Doctor can see results of Patient

Laboratory

How  system  works  

PHARMA

MEDICAL

Big  data  for  analysis  

Individual  Massages  to  patients  

How  remarketing  works  

∗  “Welcome  letter”:  you  have  the  Cabinet!  

∗  Letter  after  every  visit  to  Lab  ∗  News  letter  monthly  (with  coupons)  

∗  Reminder  letter  (“we  advice  to  retake  analysis  in  20  days”)  

Letters  

∗  Cabinet  for  Patient  with  results  

Coupons  ∗  In  every  Cabinet    there  are  discount  

coupons  for  analysis  he/she  needs  (and/or  Lab  wants  to  promote)  

Loyalty  

∗  Based  on  results  of  analysis  system  can  propose  to  visit  a  doctor  (who  patients  who  came  in  Lab  without  order  from  Doctor)  

Advises  (please  look  next  slide)  

∗  Doctor  have  his/she  own  Cabinet  with  options    ∗  to  place  an  electronic  analysis  

order  ∗  to  see  Patient’s  result  ∗  another  options  on  the  way    

Doctor’s  Cabinet  

Unique  Advice-­‐system  ∗  Based  on  results  of  analysis  system  can  propose  to  visit  a  doctor    (patients  who  came  in  Lab  without  order  from  Doctor)  

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Here is a analysis with the problem (red zone)

You just click “Find the Doctor” and see recommended doctors in your city

Unique  Advice-­‐system  

21%

Growth  for  1Y  How  we  grow  

Admin  for  Laboratory  

How  you  manage  the  system  

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Growth  for  1Y  Admin  Panel  

Patients Reports Analyses Files Doctors Site Partners Medical parameters Remarketing For Synevo (Laboratory Network)

Geo Settings Email-messages Polls Biometric data of patients Funnels

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Growth  for  1Y  Patients  

System can analyzing ANY parameters of patients and result of theirs analysis

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Growth  for  1Y  Patients  

•  Age •  Place of living •  Analysis •  And other charts from all

available data

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Growth  for  1Y  Analyses    

•  More than 10 charts including “what other analysis people made with this one”

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Growth  for  1Y  Doctors  

•  We created system of connection between Patients and Doctors (Facebook friends like)

•  We can communicate with Patients on behalf of Doctor (CRM system) to remind of visit to doctor or to lab (repeating analysis)

•  We can e-mail all doctors within system with some messages •  And so on…

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Growth  for  1Y  Doctors  

Doctors Statistics Specialization Doctors and patients Views contacts doctors Doctors - Appointments A group of doctors E-mailing Trigger for doctors Recipients triggers

We can see •  All doctor’s personal data •  All links between doctors and

patients •  All orders doctors made for

theirs patients •  All results of mailing to doctors •  Triggers (“if-then”) for doctors

and •  Patients who get trigger e-

mailing from doctors

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Growth  for  1Y  Orders  (for  example)  

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2

3

4 5 6 7 8 9 10 11 12

1.  Name  of  the  doctor  

2.  Date  of  order  creation  

3.  City  

4.  Name  of  the  doctor  

5.  E-­‐mail  of  the  doctor  

6.  Attribute    

7.  Name  of  the  doctor  

8.  Diagnosis  

9.  E-­‐mail  of  the  patient  

10.  City  

11.  Amount  of  order’s  

12.  Date  of  order’s  creation  

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Growth  for  1Y  E-­‐mail  marketing  to  Doctors  1.  Status  

2.  Date  of  e-­‐mailing  

3.  Name  of  the  e-­‐mail  campaign  

4.  Date  of  the  campaign  

5.  Number  of  recepients  

6.  Success  mails  number  

7.  Rate  of  opening  

8.  Other  statistic  data  

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2

3 4 5 6 7

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Growth  for  1Y  Triggers  to/from  Doctors  

We can process any actions within system, for example: •  If Doctor send an order to

Patient and Patient DON’T come to laboratory, Doctor will receive an alert mail

OR •  System AUTOMATICALY will

send a reminder to Patient (on behalf of Doctor) that he/she needs to go and make analysis

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Growth  for  1Y  REMARKETING  

Use of coupons (from Laboratory or other partners) to retain and return patients

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Growth  for  1Y  Remarketing  admin  panel  

Remarketing •  Statistics

•  Groups

•  Discounts •  Discounts patients

•  Email-mailing

•  Receivers of e-mails

•  SMS-mailing •  Triggers

•  Recipients triggers

•  Clinical triggers •  Unsubscribe from mailings

Growth  for  1Y  All  data  about  coupons  

Growth  for  1Y  All  data  about  e-­‐mails  campaigns  

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All  data  about  triggers  

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Growth  for  1Y  Lab  work  analysis  

We created system of analysis of Laboratory work!

Managers of laboratory can see:

•  All data comes from lab (# of orders # of visits # other) •  New visitors vs. Returning visitors

•  Self visit vs. Visit from doctor

•  Average amount of money from order

•  # of analysis per one order

•  Histogram of orders (by several parameters)

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Growth  for  1Y  Lab  work  analysis  

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Growth  for  1Y  Lab  work  analysis  It is possible to analyze work of Lab Point by any parameter

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Growth  for  1Y  Lab  work  analysis  

Vitagramma.com    

∗ We  help  Laboratory  analyze  its  work  ∗ We  help  Laboratory  to  keep  and  retain  Patients  

∗ We  help  Laboratory  to  build  relationships  with  Doctors  

We  help  Laboratory  to  make  business  more  profitable  by  smart  tools