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© 2015 Huron Consulting Group. All rights reserved. Proprietary and confidential. 1 Leading the Journey: Cultivating Success in Healthcare Insights from Leading Healthcare Executives Hosted by Modern Healthcare Custom Media March 11, 2015 © 2015 Huron Consulting Group. All rights reserved. Proprietary and confidential.

Leading the Journey: Cultivating Success in Healthcare

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Page 1: Leading the Journey: Cultivating Success in Healthcare

© 2015 Huron Consulting Group. All rights reserved. Proprietary and confidential.

1

Leading the Journey:

Cultivating Success in HealthcareInsights from Leading Healthcare Executives

Hosted by Modern Healthcare Custom Media

March 11, 2015

© 2015 Huron Consulting Group. All rights reserved. Proprietary and confidential.

Page 2: Leading the Journey: Cultivating Success in Healthcare

© 2015 Huron Consulting Group. All rights reserved. Proprietary and confidential.

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Today’s Presenters

Reynold Jennings

CEO

WellStar Health System

Gordon Mountford

Executive Vice President

Huron Healthcare

Page 3: Leading the Journey: Cultivating Success in Healthcare

© 2015 Huron Consulting Group. All rights reserved. Proprietary and confidential.

TRANSFORMATIVE CHANGEGordon Mountford, Executive Vice President, Huron Healthcare

Page 4: Leading the Journey: Cultivating Success in Healthcare

© 2015 Huron Consulting Group. All rights reserved. Proprietary and confidential.

4

Fifth Annual CEO Forum

HealthcareCEOForum.com

Page 5: Leading the Journey: Cultivating Success in Healthcare

© 2015 Huron Consulting Group. All rights reserved. Proprietary and confidential.

5

The Traditional Business Model is Changing

Commercial insurance is declining.

Government subsidized and self-pay segments are growing.

Page 6: Leading the Journey: Cultivating Success in Healthcare

© 2015 Huron Consulting Group. All rights reserved. Proprietary and confidential.

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Market Demands 20% to 40% Performance

Improvement

Page 7: Leading the Journey: Cultivating Success in Healthcare

© 2015 Huron Consulting Group. All rights reserved. Proprietary and confidential.

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Audience Question: Transformational Change

Which of these five areas do you believe holds the largest

performance improvement opportunity for your organization?

Revenue transition

Scale and integration

Operational excellence

Clinical transformation

Human capital

Page 8: Leading the Journey: Cultivating Success in Healthcare

© 2015 Huron Consulting Group. All rights reserved. Proprietary and confidential.

RISK AND REWARD / MARKET INTEGRATIONReynold Jennings, CEO, WellStar Health System

Page 9: Leading the Journey: Cultivating Success in Healthcare

© 2015 Huron Consulting Group. All rights reserved. Proprietary and confidential.

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Risk and Reward / Market Integration

Tectonic Shifts

Mega Trends

Healthcare is Local

Population Impact

Risk Continuum

Page 10: Leading the Journey: Cultivating Success in Healthcare

© 2015 Huron Consulting Group. All rights reserved. Proprietary and confidential.

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Tectonic Shifts

Baby Boomer

Total Cost Growth

Medicaid Expansion

Total Cost Growth

US Debt

Interest Burden

Page 11: Leading the Journey: Cultivating Success in Healthcare

© 2015 Huron Consulting Group. All rights reserved. Proprietary and confidential.

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Federal Spending and Revenues (Percent of GDP)

Page 12: Leading the Journey: Cultivating Success in Healthcare

© 2015 Huron Consulting Group. All rights reserved. Proprietary and confidential.

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ACA Revenue ReductionsEstimated Changes to Medicare Fee-for-Service Payments, 2013-2022

Reductions in

Annual Updates

to FFS

Payment Rates:

$415 Billion

over Ten Years

Source: Letter from the Congressional Budget Office to the Honorable John Boehner, Page 5,

Table 2, July 24, 2012 .

Page 13: Leading the Journey: Cultivating Success in Healthcare

© 2015 Huron Consulting Group. All rights reserved. Proprietary and confidential.

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Mega Trends

Financial Payments FFS to Value Consumerism

Aging of America Physician Shortage/Distribution

Page 14: Leading the Journey: Cultivating Success in Healthcare

© 2015 Huron Consulting Group. All rights reserved. Proprietary and confidential.

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Healthcare is Local

50% Population

in Top 25 MSAs

#53 MSA: Population

less than 1.0 mm

#105 MSA:

Less than 500,000

#185 MSA:

Less than 250,000Top 25 MSA’s

Page 15: Leading the Journey: Cultivating Success in Healthcare

© 2015 Huron Consulting Group. All rights reserved. Proprietary and confidential.

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Population Impact

24 of 25

Top MSAs

Already

Consolidated

Other 415

MSAs Will

Use Other

4 Models

Page 16: Leading the Journey: Cultivating Success in Healthcare

© 2015 Huron Consulting Group. All rights reserved. Proprietary and confidential.

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Risk Continuum

Clinical Affiliation

Regional Collaboration

Clinically Integrated

Hospital Network

Accountable Care

Organization

Merger or Acquisition

Page 17: Leading the Journey: Cultivating Success in Healthcare

© 2015 Huron Consulting Group. All rights reserved. Proprietary and confidential.

POPULATION HEALTHReynold Jennings, CEO, WellStar Health System

Page 18: Leading the Journey: Cultivating Success in Healthcare

© 2015 Huron Consulting Group. All rights reserved. Proprietary and confidential.

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Population Health

ACOs

– Pioneer

– MSSP

CIOs

– Commercial

– Triple Aim

– Total Physician Alignment

Page 19: Leading the Journey: Cultivating Success in Healthcare

© 2015 Huron Consulting Group. All rights reserved. Proprietary and confidential.

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CEO Forum Insights

Take Reasonable Risk

Data Parity Has Long Way To Go

Physician Engagement

Communication

Focus Efforts Based On Community Resources

Page 20: Leading the Journey: Cultivating Success in Healthcare

© 2015 Huron Consulting Group. All rights reserved. Proprietary and confidential.

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Audience Question: Population Health

What do you see as the biggest challenge in the shift to a

population health management approach?

Managing across the full continuum of care

Developing data analytics capabilities

Achieving appropriate scale

Aligning physicians/providers

Developing organizational leadership

Page 21: Leading the Journey: Cultivating Success in Healthcare

© 2015 Huron Consulting Group. All rights reserved. Proprietary and confidential.

LEADERSHIP IMPERATIVESGordon Mountford, Executive Vice President, Huron Healthcare

Page 22: Leading the Journey: Cultivating Success in Healthcare

© 2015 Huron Consulting Group. All rights reserved. Proprietary and confidential.

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New Models of Leadership

Page 23: Leading the Journey: Cultivating Success in Healthcare

© 2015 Huron Consulting Group. All rights reserved. Proprietary and confidential.

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Taking Reasonable Risk

Page 24: Leading the Journey: Cultivating Success in Healthcare

© 2015 Huron Consulting Group. All rights reserved. Proprietary and confidential.

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Need for Urgency

Page 25: Leading the Journey: Cultivating Success in Healthcare

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Leading the Transformation Journey

Requires critical investments in technology, operational

performance, organizational culture, etc.

All depend on human capital to succeed.

Three essential elements:

– Operational excellence

– A strategy for transformational change

– The ability to optimize human potential and leadership

Organizations that combine all three will be in the best position

to succeed.

Page 26: Leading the Journey: Cultivating Success in Healthcare

© 2015 Huron Consulting Group. All rights reserved. Proprietary and confidential.

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Ten Questions for Leaders

How are costs aligned with revenue trajectory?

What changes in patient care revenue streams are forecast?

What increases, decreases, or shifts in utilization are

occurring?

What partnerships or alliances are shaping the market?

Where are the greatest opportunities to drive more value in

care delivery – improving outcomes, experiences, or efficiency?

Page 27: Leading the Journey: Cultivating Success in Healthcare

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Ten Questions for Leaders (continued)

Is there active engagement with physicians and patients?

Do current hard and soft assets align with the strategy,

revenues, and delivery model, and will they scale effectively?

What changes in organization structure and incentives are

needed?

What are the greatest opportunities today to strengthen the

business, optimize revenues, and align costs?

Are there clear, prioritized goals and the leadership to achieve

them?

Page 28: Leading the Journey: Cultivating Success in Healthcare

© 2015 Huron Consulting Group. All rights reserved. Proprietary and confidential.

Questions

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